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- All HBS Web (368)
- Faculty Publications (65)
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- 19 Feb 2019
- First Look
New Research and Ideas, February 19, 2019
https://www.hbs.edu/faculty/Pages/item.aspx?num=55632 forthcoming Organizational Behavior and Human Decision Processes Active Choice, Implicit Defaults, and the Incentive to Choose By: Beshears, John, James J. Choi, David Laibson, and Brigitte C. Madrian Abstract—... View Details
Keywords: Sean Silverthorne
- 15 Jul 2013
- Research & Ideas
Five Imperatives for Improving Health Care
into existing organizations." Efforts Continue Improving health care delivery is also the main agenda of the HBS Healthcare Initiative, a multidisciplinary research effort. It is one of several big... View Details
- November 2019
- Case
DeepMap: Charting the Road Ahead for Autonomous Vehicles
By: Shane Greenstein and Nicole Tempest Keller
Founded in 2016, DeepMap developed high definition (HD) mapping software and localization services for Level 4+ autonomous vehicles. Traditional navigational maps were accurate to a few meters, which was sufficient for drivers but not for machine-driven vehicles that... View Details
Keywords: Mapping Software; Autonomous Vehicles; Business Startups; Applications and Software; Technological Innovation; Technology Adoption; Service Delivery; Global Range; Resource Allocation; Strategic Planning; Technology Industry; Auto Industry
Greenstein, Shane, and Nicole Tempest Keller. "DeepMap: Charting the Road Ahead for Autonomous Vehicles." Harvard Business School Case 620-047, November 2019.
- 31 Mar 2022
- Op-Ed
Navigating the ‘Bermuda Triangle’ in Professional Services
easy. Small firms operate informally. Continuing an informal approach to management strains performance as a firm grows. Costs begin to increase and errors in operations and service delivery begin to... View Details
Keywords: by Ashish Nanda
- 25 Jun 2018
- Research & Ideas
In America, Immigrants Really Do Get the Job Done
toward a healthy economy and future gains? There are several levers such as investing heavily in robotics and labor-augmenting machinery, but immigration can also be a powerful way for countries to continue economic development and... View Details
- 01 Aug 2022
- What Do You Think?
Does Religious Belief Affect Organizational Performance?
Is it useful to try to measure the impact of ideological and religious differences on organizational cultures and therefore bottom-line performance? Where they are publicized, do they influence the nature of the people attracted to the organization? If we View Details
Keywords: Re: James L. Heskett
- 19 Apr 2004
- Research & Ideas
Birth of the American Salesman
worked to convince homeowners of the value of the new machine over the traditional delivery of ice. After the demand for refrigerators was established, manufacturers concentrated on advertising, on differentiating their product from other... View Details
Keywords: by Laura Linard
- 02 Dec 2002
- Research & Ideas
The Secret of How Microsoft Stays on Top
early 1990s to reflect the increasing use of networks. Then later in the 1990s, Microsoft once again began "re-architecting" its component base to facilitate the delivery of "Web services," applications that can be... View Details
Keywords: by Sean Silverthorne
- 29 Sep 2021
- Research & Ideas
For Entrepreneurs, Blown Deadlines Can Crush Big Ideas
One might expect first-time entrepreneurs to pick up speed as they churn out more products, but new research finds that nascent firms typically launch second products six weeks later than originally planned. What’s more, with each successive product, delays View Details
Keywords: by Rachel Layne
- 31 May 2011
- Research & Ideas
Japan Disaster Shakes Up Supply-Chain Strategies
narrow, optimized supply chains," Shih says. "They put all of their eggs with one supplier that had the best product at the lowest price." Suppliers Squeezed, Too At the same time the suppliers, also under pressure to View Details
- 28 Mar 2017
- First Look
First Look at New Research, March 28
Shippo, prepares her pitch for a Series A funding round following a successful seed round. Customer adoption of Shippo’s e-commerce dashboard application, which allows small and medium retailers to compare delivery rates between shipping... View Details
Keywords: Sean Silverthorne
- 08 Mar 2004
- Research & Ideas
Creating Value in Your Business Ecosystem
delivery of a company's own offerings. Like an individual species in a biological ecosystem, each member of a business ecosystem ultimately shares the fate of the network as a whole, regardless of that member's apparent strength. From... View Details
Keywords: by Marco Iansiti & Roy Levien
- 08 Oct 2013
- First Look
First Look: October 8
organizations and in the right locations to deliver high-value care. The strategy for moving to a high-value health care delivery system comprises six interdependent components: organizing around patients' medical conditions rather than... View Details
Keywords: Sean Silverthorne
- 17 Jun 2017
- Research & Ideas
Amazon, Whole Foods Deal a Big Win for Consumers
Source: 400tmax Editor's Note. Online retailing behemoth Amazon announced June 16 that it would acquire upscale grocery chain Whole Foods Market in a deal valued at more than $13 billion. Though the company has dabbled with the idea of a brick-and-mortar footprint in... View Details
- 30 Oct 2012
- First Look
First Look: October 30
the more than thirty units that had previously delivered acute stroke care. This case profiles the rollout of the new care delivery model in North Central London, where acute stroke care had previously been fragmented among five acute... View Details
Keywords: Sean Silverthorne
- 08 Aug 2005
- Research & Ideas
A Balanced Scorecard Approach To Measure Customer Profitability
no longer suffers losses from offering customized services. The menu prices also motivate customers to shift their purchasing and delivery patterns in ways that lower total costs to the benefit of both the company and its customers.... View Details
Keywords: by Robert S. Kaplan
- 06 Oct 2020
- Sharpening Your Skills
18 Tips Managers Can Use to Lead Through COVID's Rising Waters
shopping hours for senior citizens while Woolworths Supermarket in Australia closed a number of stores with less traffic to better enable deliveries to seniors, those with disabilities, and those in quarantine or self-isolation. To learn... View Details
Keywords: by Sean Silverthorne
- 01 May 2020
- What Do You Think?
Does Remote Work Mix with Organizational Culture?
Original Post We all have had conversations over the last few weeks with people working from home for the first time while sheltering from COVID-19. I've tried to use the opportunity to conduct an informal survey: How is it going? Do you think you'd like to change your... View Details
Keywords: by James Heskett
- 11 Aug 2003
- Research & Ideas
Why Budgeting Kills Your Company
on "maximizing profits at all times rather than playing games with the numbers" to meet artificial annual targets. I've seen some annual budget processes that didn't take any time at all.— William J. Bruns Jr.,HBS professor emeritus View Details
Keywords: by Loren Gary
- 24 Jan 2011
- HBS Case
Terror at the Taj
young sons died in a fire that swept through their apartment on the hotel's top floor. Even after receiving the news, he insisted on staying at his post to help direct a response to the ongoing attack. (The battle for control at the Taj would View Details