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- All HBS Web (426)
- Faculty Publications (58)
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- 09 Apr 2024
- Book
Why Work Rituals Bring Teams Together and Create More Meaning
them to change our emotional states in many different ways.” With a 2023 Gallup survey showing that US employees are less satisfied with their jobs and less likely to feel that someone at work cares about them than four years ago, Norton... View Details
Keywords: by Michael Blanding
- 26 Aug 2019
- Research & Ideas
Lipstick Tips: How Influencers Are Making Over Beauty Marketing
that has lost its traction, especially among younger consumers,” says Vettese, who surveyed consumers and interviewed Hughes for the research project. “Now, people want to go online and get an... View Details
- 14 Aug 2018
- First Look
First Look at New Research and Ideas, August 14, 2018
By: Zhu, Feng Abstract—As platform owners continue to expand their ecosystems, many of them have started to provide consumers with their own complementary applications. These moves position the platform owners as direct competitors to... View Details
Keywords: by Sean Silverthorne
- 19 Jan 2011
- First Look
First Look: Jan. 18
http://press.princeton.edu/titles/9390.html Why You Aren't Buying Venezuelan Chocolate Author:Rohit Deshpandé Publication:Harvard Business Review 88, no. 12 (December 2010) Abstract The article discusses the "provenance paradox," wherein View Details
Keywords: Sean Silverthorne
- Winter 2021
- Editorial
Introduction
This issue of Negotiation Journal is dedicated to the theme of artificial intelligence, technology, and negotiation. It arose from a Program on Negotiation (PON) working conference on that important topic held virtually on May 17–18. The conference was not the... View Details
Wheeler, Michael A. "Introduction." Special Issue on Artificial Intelligence, Technology, and Negotiation. Negotiation Journal 37, no. 1 (Winter 2021): 5–12.
- 23 Jan 2007
- First Look
First Look: January 23, 2007
manage a company's resources. But many executives who have tried to implement ABC on a large scale in their organizations have found the approach limiting and frustrating. Why? The employee surveys that companies used to estimate... View Details
Keywords: Martha Lagace
- 15 Jul 2013
- Research & Ideas
Five Imperatives for Improving Health Care
when the information is so complex? The key is not just to get the information to the consumers but to help them process it." Decentralizing approaches to problem solving: Conference attendees and View Details
- 24 Oct 2023
- Research & Ideas
When Tech Platforms Identify Black-Owned Businesses, White Customers Buy
white, Democratic-leaning districts of the seven metropolitan areas of the US they examined: San Francisco, Los Angeles, New York, Minneapolis, Atlanta, Chicago, and Houston. Using geographic variations in implicit bias surveys from... View Details
- 30 May 2018
- Research & Ideas
Should Retailers Match Their Own Prices Online and in Stores?
study is the first to look at whether self-matching pays off as a pricing strategy. “When you talk to millennials in particular, you find out they accept that prices don’t have to be the same across channels” The researchers surveyed... View Details
- 02 Jun 2010
- First Look
First Look: June 2
is considered where firms internalize the regret costs that consumers experience when they see an unexpected price change. Regret costs are assumed to be increasing in the size of price changes and this can explain why the size of price... View Details
Keywords: Martha Lagace
- 29 May 2007
- First Look
First Look: May 29, 2007
Working PapersLeading and Creating Collaboration in Decentralized Organizations Authors:Heather M. Caruso, Todd Rogers, and Max Bazerman Download the paper: http://www.hbs.edu/research/pdf/07-090.pdf Extremeness Seeking: When and Why View Details
Keywords: Martha Lagace
- 31 Mar 2008
- HBS Case
JetBlue’s Valentine’s Day Crisis
and captured more of the market, with competitive fares, friendly service, and in the case of JetBlue, leather seats with television. Founded in 1999, JetBlue has seen rapid growth and frequently tops annual customer surveys of their... View Details
- 07 Jul 2021
- Book
Good News for Disgraced Companies: You Can Regain Trust
new book The Power of Trust: How Companies Build It, Lose It, Regain It, Sucher and her coauthor, HBS research associate Shalene Gupta, highlight those social media examples along with a global list of companies that have either successfully earned the trust of View Details
Keywords: by Lane Lambert
- 30 May 2023
- Research & Ideas
Can AI Predict Whether Shoppers Would Pick Crest or Colgate?
AI results with customer surveys In the second part of the study, the research team compared GPT results with a recent study involving actual people to assess the value customers assigned to specific product attributes. For example, a... View Details
Keywords: by Kristen Senz
- 18 May 2010
- First Look
First Look: May 18
executives at a major multinational corporation, and with participants in an open-enrollment program at a major business school. Student course feedback and a follow-up survey administered about one year after the course suggest that the... View Details
Keywords: Martha Lagace
- 16 Apr 2001
- Research & Ideas
Breaking the Code of Change
Theory O change, Scott Paper operated in a highly competitive, cyclical, capital-intensive global industry. Like Champion International, it operated in two different segments of the paper industry and had several businesses in markets related to its core View Details
Keywords: by Michael Beer & Nitin Nohria
- 12 Feb 2008
- First Look
First Look: February 12, 2007
Authors:Geoffrey Jones and Jonathan Zeitlin, eds. Publication:Oxford University Press, 2008 Abstract This Handbook provides a state-of-the-art survey of research in business history. Business historians study the historical evolution of... View Details
Keywords: Martha Lagace
- 17 Jul 2007
- First Look
First Look: July 17, 2007
productivity. Drawing on establishment-level data from the Annual Survey of Manufacturers and the Longitudinal Business Database, our estimates suggest that wrongful-discharge protections reduce employment flows and firm entry rates.... View Details
Keywords: Martha Lagace
- 23 Jan 2008
- First Look
First Look: January 23, 2008
donations. To assess their potential impact, an archival survey of voluntary, in-state whole-body donors to two programs procuring in the same U.S. state was conducted. The programs' specimen recipients were also analyzed. One program is... View Details
Keywords: Martha Lagace
- 10 Oct 2017
- First Look
First Look at New Research and Ideas, October 10, 2017
highlights the key insights from the rich firm-level literature on MNCs. We then focus on how financial conditions in host countries affect the extent of FDI-related capital inflows, shape the operations of foreign firms, and mediate the extent of productivity... View Details
Keywords: Sean Silverthorne