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Publications

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  • All HBS Web  (423)
    • News  (73)
    • Research  (294)
    • Events  (1)
  • Faculty Publications  (58)

Show Results For

  • All HBS Web  (423)
    • News  (73)
    • Research  (294)
    • Events  (1)
  • Faculty Publications  (58)
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  • 17 Jul 2007
  • First Look

First Look: July 17, 2007

productivity. Drawing on establishment-level data from the Annual Survey of Manufacturers and the Longitudinal Business Database, our estimates suggest that wrongful-discharge protections reduce employment flows and firm entry rates.... View Details
Keywords: Martha Lagace
  • 30 May 2018
  • Research & Ideas

Should Retailers Match Their Own Prices Online and in Stores?

study is the first to look at whether self-matching pays off as a pricing strategy. “When you talk to millennials in particular, you find out they accept that prices don’t have to be the same across channels” The researchers surveyed... View Details
Keywords: by Dina Gerdeman; Retail
  • 23 Jan 2008
  • First Look

First Look: January 23, 2008

donations. To assess their potential impact, an archival survey of voluntary, in-state whole-body donors to two programs procuring in the same U.S. state was conducted. The programs' specimen recipients were also analyzed. One program is... View Details
Keywords: Martha Lagace
  • 26 Aug 2019
  • Research & Ideas

Lipstick Tips: How Influencers Are Making Over Beauty Marketing

that has lost its traction, especially among younger consumers,” says Vettese, who surveyed consumers and interviewed Hughes for the research project. “Now, people want to go online and get an... View Details
Keywords: by Dina Gerdeman; Consumer Products; Consumer Products
  • 15 May 2024
  • Research & Ideas

A Major Roadblock for Autonomous Cars: Motorists Believe They Drive Better

Think you’re a better driver than most people? You’re not alone. And you may be one reason self-driving cars haven’t taken off. About 77 percent of participants surveyed in a new study rated themselves superior to automated vehicles,... View Details
Keywords: by Rachel Layne; Transportation; Auto
  • 12 Feb 2008
  • First Look

First Look: February 12, 2007

Authors:Geoffrey Jones and Jonathan Zeitlin, eds. Publication:Oxford University Press, 2008 Abstract This Handbook provides a state-of-the-art survey of research in business history. Business historians study the historical evolution of... View Details
Keywords: Martha Lagace
  • 15 Jul 2013
  • Research & Ideas

Five Imperatives for Improving Health Care

when the information is so complex? The key is not just to get the information to the consumers but to help them process it." Decentralizing approaches to problem solving: Conference attendees and View Details
Keywords: by Carmen Nobel; Health
  • 24 Oct 2023
  • Research & Ideas

When Tech Platforms Identify Black-Owned Businesses, White Customers Buy

white, Democratic-leaning districts of the seven metropolitan areas of the US they examined: San Francisco, Los Angeles, New York, Minneapolis, Atlanta, Chicago, and Houston. Using geographic variations in implicit bias surveys from... View Details
Keywords: by Jay Fitzgerald; Food & Beverage
  • 04 Sep 2007
  • Research & Ideas

Jumpstarting Innovation: Using Disruption to Your Advantage

change and disruption that is going on in the business environment. Indeed, almost 50 percent of the CEOs surveyed in the IBM study said the source of innovation was from changes in the business environment. Less than 20 percent reported... View Details
Keywords: by Lynda M. Applegate
  • 23 Jan 2007
  • First Look

First Look: January 23, 2007

manage a company's resources. But many executives who have tried to implement ABC on a large scale in their organizations have found the approach limiting and frustrating. Why? The employee surveys that companies used to estimate... View Details
Keywords: Martha Lagace
  • 18 Nov 2014
  • First Look

First Look: November 18

subsequent growth into a diversified group. Download working paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2520237 Optimal Aggregation of Consumer Ratings: An Application to Yelp.com By: Dai, Weijia, Ginger Jin, Jungmin Lee,... View Details
Keywords: Sean Silverthorne
  • 30 May 2023
  • Research & Ideas

Can AI Predict Whether Shoppers Would Pick Crest or Colgate?

AI results with customer surveys In the second part of the study, the research team compared GPT results with a recent study involving actual people to assess the value customers assigned to specific product attributes. For example, a... View Details
Keywords: by Kristen Senz
  • 12 Feb 2018
  • Research & Ideas

Customers at the Back of the Line Are Anxious—Can You Keep Them from Leaving?

line has an end and there is an identifiable person who occupies it,” says Buell. “They know they’re last and everyone around them knows it as well.” The anxiety we feel about being last can affect how consumers experience waiting for a... View Details
Keywords: by Michael Blanding; Retail; Service
  • 18 Sep 2017
  • Research & Ideas

'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing

increased by 200 percent in the past eight years, rising from 3.5 percent of marketing budgets in 2009 to 10.5 percent in February 2017, according to The CMO Survey 2017. And that upward climb is expected to continue: Marketers say they... View Details
Keywords: by Dina Gerdeman; Advertising; Technology
  • 01 Mar 2016
  • First Look

March 1, 2016

group. A post-electoral survey reveals that immigrants initially had less political information, which could explain the heterogeneous impact. Although the effect fades quickly over subsequent elections, our findings suggest that voter... View Details
Keywords: Sean Silverthorne
  • 14 Aug 2018
  • First Look

First Look at New Research and Ideas, August 14, 2018

By: Zhu, Feng Abstract—As platform owners continue to expand their ecosystems, many of them have started to provide consumers with their own complementary applications. These moves position the platform owners as direct competitors to... View Details
Keywords: by Sean Silverthorne
  • 19 Jan 2011
  • First Look

First Look: Jan. 18

http://press.princeton.edu/titles/9390.html Why You Aren't Buying Venezuelan Chocolate Author:Rohit Deshpandé Publication:Harvard Business Review 88, no. 12 (December 2010) Abstract The article discusses the "provenance paradox," wherein View Details
Keywords: Sean Silverthorne
  • 28 Aug 2018
  • First Look

New Research and Ideas, August 28, 2018

their peers and managers and how their beliefs about those salaries affect their own behavior. We conducted a field experiment with a sample of 2,060 employees from a multi-billion dollar corporation. We combine rich data from surveys and... View Details
Keywords: Dina Gerdeman
  • 18 May 2010
  • First Look

First Look: May 18

executives at a major multinational corporation, and with participants in an open-enrollment program at a major business school. Student course feedback and a follow-up survey administered about one year after the course suggest that the... View Details
Keywords: Martha Lagace
  • 24 May 2021
  • Op-Ed

Can Fabric Waste Become Fashion’s Resource?

COVID-19 has broken fashion’s supply chain. As a result, an already wasteful industry has become more wasteful. Even before the pandemic, the global apparel industry was producing about 92 million tons of textile waste a year. That’s about one garbage truck’s worth of... View Details
Keywords: by Geoffrey Jones and Shelly Xu; Fashion
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