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Show Results For
- All HBS Web
(1,415)
- People (1)
- News (221)
- Research (1,056)
- Events (10)
- Multimedia (6)
- Faculty Publications (455)
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- 01 Apr 2000
- News
The World at a Click
services for leisure and small-business travelers. Consumers enjoy one-stop shopping for airline tickets, car rentals, vacation packages, hotels, and cruises, as well as a wealth of travel news and merchandise. "Preview Travel and... View Details
Keywords: Margie Kelly
- 25 Mar 2019
- News
Rent The Runway Joins the Unicorn Club
milestone, CEO Jennifer Hyman (MBA 2009), told Forbes that the company “has created a new consumer behavior of dynamic ownership and clothing rental has become an essential utility in our members’ lives.” Hyman goes on to say that RTR is... View Details
- 06 Dec 2021
- News
Action Plan: Whole Sale
Jet.com, and then, when Walmart acquired the young company, as vice president and general manager of the retail giant’s health and beauty e-commerce business. In that role, he saw the potential for the beauty category to be a pioneer of omni-channel sales. View Details
- 01 Jun 2014
- News
Screen Saver
would be stadium seating, but that's about it. It's remarkable. And not in a good way." Lopez, it seems, is just getting warmed up. "Can you imagine driving the same car in 2010 that you drove in 1977, with the same features? There's almost nothing in the 2010 View Details
- 01 Sep 2006
- News
Faculty Books
consumers. Comparing eight areas of policy — product liability law, product safety standards and recall, misleading advertising, comparative product tests, product labeling, quality standards, consumer contracts, and View Details
- 01 Jun 2023
- News
Spray Canon
cultural consecration does not necessarily translate to higher auction prices. Artist Barry McGee, for instance, started in the 1990s graffiti scene in San Francisco and has had a long, revered career filled with shows at high-profile museums, but his pieces are View Details
- 23 Oct 2019
- News
Understanding Business Firsthand in South Korea
expensive—one cake sells for the same price as a package of 12 original cakes. The biggest challenge was how to differentiate the new version. While interviewing consumers in Seoul about their snack... View Details
- 01 Jun 2000
- News
Priceline's Jay Walker: The Future is Wow
determines whether or not they get the items in their market basket for the price they are willing to pay. The e-commerce companies that consistently deliver savings to their users will be the biggest leaders. "If it works, you havea... View Details
- 01 Jun 2015
- News
Faculty Q&A: Reemerging Technologies
industry. Ironically, in the late 1960s the Swiss introduced the first bat-tery-powered quartz watch. But within seven years, the Japanese brought the price of quartz watches down by 100-fold because of their expertise in electronics. A... View Details
- 25 Aug 2015
- News
Sunset in the East?
coauthor of Can China Lead? Reaching the Limits of Power and Growth, to answer alumni questions about what this trend might portend. With property price slides precipitating previous financial crises in Japan and the United States, what... View Details
- 06 Dec 2021
- News
Tipping Point
Kenyan coffee farm. The price of coffee beans on the global market is under $1 a pound, while the actual cost to produce that pound is between $1.62 and $2. The coffee farms are profitable only when they rely on free labor, typically from... View Details
- 01 Mar 2014
- News
Case Study: Gazelle's New Predators
Illustration by Istvan Banyai Since 2006, Gazelle has offered consumers an answer to the question of what to do with their old electronic devices when they upgrade: Sell them to us. Customers can go to Gazelle's website; get a View Details
- 01 Sep 2008
- News
Is Market Capitalism Headed for Trouble?
appropriate to try to understand what major problems might lie ahead for market capitalism. By market capitalism we mean a system where decisions about what to produce and at what price are made by private firms operating in free markets.... View Details
- 01 Apr 1997
- News
Manager's Notebook
case of diabetes care, once manufacturers' insulin became consistently pure and reliable, consumers looked to a particular syringe's ease-of-use as their purchasing criterion. When products are equally convenient to use, View Details
Keywords: Judith Ross
- 01 Jun 2009
- News
The Maestro and the Market
learn about marketing from a business owner who says he doesn’t care whether or not customers like his product? HBS assistant professor Michael Norton’s interest in what motivates seemingly irrational consumer behavior has found a perfect... View Details
- 01 Dec 2014
- News
Ask the Expert: A Fair Share
it.” And the second is laws and regulations. These are designed to protect consumer interest, so companies should be regulating themselves in advance of any regulations that may be imposed on them. But they should also be working with... View Details
- 26 Oct 2015
- News
Ron Johnson’s Post-Penney’s Rebirth
The November issue of Fast Company has a profile of Ron Johnson (MBA 1984)—former Apple retail guru and JC Penney CEO. Johnson’s now at the helm of a consumer electronics startup, Enjoy, that focuses on personal service interactions with... View Details
- 25 Aug 2022
- News
Full Stream Ahead
Illustrations by Franziska Barczyk Illustrations by Franziska Barczyk Back in 1985, when Michael Jackson paid what at the time was an eye-popping $47.5 million for ATV Music—and with it the Beatles’s back catalog—he justified the sum by reportedly saying that, just as... View Details
- 01 Dec 2017
- News
Year in Review 2017
edited by April White; illustrations by Jonathan Carlson RETAIL: Voice-Activated, One-Hour-Delivery Shopping MANUFACTURING: The Supply Chain Goes High Tech ENERGY: A Future of Lower Energy Prices MEDIA: Courting the Cord-Cutters... View Details
- 01 Oct 1998
- News
Beyond the Numbers
he explains. In a record six weeks, Robinson was promoted to controller for Citicorp's Global Consumer Businesses, becoming responsible for seven hundred employees worldwide. In 1994 he joined ADVO, Inc., the largest direct-marketing... View Details
Keywords: Eileen K. McCluskey