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  • All HBS Web  (279)
    • News  (40)
    • Research  (196)
    • Events  (2)
  • Faculty Publications  (56)

Show Results For

  • All HBS Web  (279)
    • News  (40)
    • Research  (196)
    • Events  (2)
  • Faculty Publications  (56)
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  • 30 Jul 2018
  • Research & Ideas

Why Ethical People Become Unethical Negotiators

the scales of fairness. How companies can promote ethics Negotiators can keep their values intact and prevent deception from creeping into talks by using several techniques or processes, Bazerman says. To promote ethics at the bargaining... View Details
Keywords: by Dina Gerdeman
  • 04 Jan 2022
  • What Do You Think?

Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?

a board member, I’ve unfortunately had to confront these issues. The McDonald’s board faced these issues in October 2019. The company’s CEO at the time, Steve Easterbrook, was found to have “engaged in a consensual relationship with an... View Details
Keywords: by James Heskett
  • 09 Jan 2006
  • Research & Ideas

When Benchmarks Don’t Work

of benchmarking when used to assess the performance of human resources, information technology, finance, and other internal support or shared services groups. In our forthcoming book, Alignment, David Norton and I devote a chapter to... View Details
Keywords: by Robert S. Kaplan; Service
  • 10 Sep 2001
  • What Do You Think?

Do MBAs Need More Street Smarts?

Summing Up Summing up the unusually large number of responses to the piece on street smarts, the consensus is that they represent skills taught by experience, role models, and experiential learning View Details
Keywords: by James Heskett
  • 15 Oct 2001
  • Research & Ideas

What You Don’t Know About Making Decisions

Unfortunately, superior decision making is distressingly difficult to assess in real time. Successful outcomes—decisions of high quality, made in a timely manner and implemented effectively—can be evaluated only after the fact. But by the... View Details
Keywords: by David A. Garvin & Michael A. Roberto
  • 12 May 2020
  • Research & Ideas

It’s Time To Relaunch Your Remote Team

that will help the team advance its goals. Generating a detailed list of every single item is not necessary, but the relaunch session helps team members reach a general consensus about what the team needs, its current resources, and how... View Details
Keywords: by Tsedal Neeley
  • 24 Nov 2003
  • Research & Ideas

Boards and Corporate Governance: A Balanced Scorecard Approach

modern economy, and how governance systems differ internationally. He discussed the key functions of boards and reviewed the challenges boards currently face. Professor Kaplan addressed techniques and tools boards can use to improve... View Details
Keywords: Re: Robert S. Kaplan & Krishna G. Palepu
  • 19 Mar 2012
  • HBS Case

HBS Cases: Overcoming the Stress of ‘Englishnization’

long-term effort for us," he said. "Starting this month, my own speech will simply be in English." All workers were required to take a two-hour 200-question test to assess their reading and listening comprehension of... View Details
Keywords: by Kim Girard
  • 19 Sep 2005
  • Research & Ideas

Rethinking Company Loyalty

company uses assessment tools and career coaches to identify employees' strengths and decide how to best leverage those talents for the company's good. The company also encourages employees to initiate conversations about how their... View Details
Keywords: by Lauren Keller Johnson
  • 30 Apr 2001
  • What Do You Think?

Dot.Com Shakeout: Chess or Roulette?

kind. That's the consensus among those responding to my recent questions concerning the future of the best and brightest of the Internet entrepreneurs still in business who have yet to achieve cash flow breakeven. As Yung-Hi Lim put it,... View Details
Keywords: by James Heskett
  • 23 Jan 2018
  • First Look

First Look at New Research and Ideas, January 23, 2018

Journal of Econometrics Scenario Generation for Long Run Interest Rate Risk Assessment By: Engle, Robert F., Guillaume Roussellet, and Emil N. Siriwardane Abstract—We propose a statistical model of the term structure of U.S. treasury... View Details
Keywords: Sean Silverthorne
  • 13 Aug 2008
  • Research & Ideas

The Inner Life of Leaders

give-and-take of reaching conclusions. For the research that led to writing Hedgehogs and Foxes, I relied on secondary sources, but focused on critical episodes. For example, Dwight D. Eisenhower characteristically favored consensus and... View Details
Keywords: by Martha Lagace
  • 12 Apr 2004
  • Research & Ideas

Waking Up a Sleeping Company

I joined the company. The company's long history of success had led to a soft underbelly that manifested itself in a lack of discipline. The company was extremely values-centered, but its internal norms of consensus decision making,... View Details
Keywords: by Bill George
  • 02 Jul 2013
  • First Look

First Look: July 2

positive earnings surprises and positive analyst revisions in the months following passage of the bill, as well as significantly higher future sales and profitability. We show that the more complex the legislation, the more difficulty the market has in View Details
Keywords: Anna Secino
  • 09 Mar 2010
  • First Look

First Look: March 9

technique that uncovered 75 otherwise legitimate web sites, which benefited from direct links from thousands of misspellings of competing web sites. Using regression analysis, we find that web sites in categories with higher pay-per-click... View Details
Keywords: Martha Lagace
  • 10 Dec 2013
  • First Look

First Look: December 10

steadily risen across the company. Publisher's link: http://hbr.org/product/how-google-sold-its-engineers-on-management/an/R1312D-PDF-ENG August 2013 Review of Economics and Statistics Entrepreneurship and Urban Growth: An Empirical View Details
Keywords: Sean Silverthorne
  • 25 Sep 2017
  • Research & Ideas

Why Politics is Failing America, and What Business Can Do To Help

Source: Delpixart There’s a general consensus that Washington is “broken.” But the reason politics doesn’t seem to deliver for citizens anymore may not involve who’s in the White House, which party controls Congress, or even any inherent... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
  • 25 Mar 2021
  • Research & Ideas

Steer Clear of the Blind Spots That Derail Experiments

Should companies let employees keep working remotely after the COVID-19 pandemic ends? Assessing the impact of remote work has involved a lot of guesswork for business leaders, but it doesn’t have to be that way. Consider the Chinese... View Details
Keywords: by Danielle Kost
  • 12 Apr 2016
  • First Look

April 12, 2016

consensus on best practices. They suggest six overall goals for a strategic exit interview process and describe tactics and techniques to make it successful. Among their recommendations: Have interviews... View Details
Keywords: Sean Silverthorne
  • 03 Jan 2017
  • First Look

January 3, 2017

powerful machine learning technique known as Thompson sampling to address the challenge of balancing the exploration-exploitation tradeoff under the presence of inventory constraints. Our algorithms prove to have both strong theoretical... View Details
Keywords: Carmen Nobel
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