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Show Results For
- All HBS Web
(1,928)
- People (2)
- News (251)
- Research (1,452)
- Events (8)
- Multimedia (9)
- Faculty Publications (1,043)
- 09 Mar 2014
- News
Conflict brews as Keurig tries ‘lock-out’ technology
- February 1985
- Article
Common and Conflicting Interests in Two-Sided Matching Markets
By: A. E. Roth
Roth, A. E. "Common and Conflicting Interests in Two-Sided Matching Markets." European Economic Review 27, no. 1 (February 1985): 75–96.
- 12 Jul 2012
- Working Paper Summaries
Negotiation Processes As Sources of (And Solutions To) Interorganizational Conflict
- December 26, 2018
- Article
Why Family Businesses Need to Find the Right Level of Conflict
By: Josh Baron
Many families avoid conflict because it makes them uncomfortable. For families that own and manage businesses, this is a problem. Conflict avoidance leads people to avoid difficult–but necessary–conversations and decisions. Instead of avoiding conflict, the people who... View Details
Baron, Josh. "Why Family Businesses Need to Find the Right Level of Conflict." Harvard Business Review (website) (December 26, 2018).
- 18 Mar 2022
- News
Russia-Ukraine Conflict Blurs Distinction between Memory and Myth
- December 2005
- Article
Adaptation in Vertical Relationships: Beyond Incentive Conflict
By: Ranjay Gulati, P. Lawrence and P. Puranam
Gulati, Ranjay, P. Lawrence, and P. Puranam. "Adaptation in Vertical Relationships: Beyond Incentive Conflict." Strategic Management Journal 26, no. 12 (December 2005): 415–440.
- 1978
- Chapter
Conflict Between the Political and Private Sectors
By: Michael Jensen and William H. Meckling
- February 1997
- Background Note
Errors in Social Judgment: Implications for Negotiation and Conflict Resolution, Part 1
For the past quarter-century, the field of social cognition has documented a number of ways in which individuals and groups are prone to make characteristic errors when judging others. This note examines the ways in which these tendencies pose difficulties for... View Details
Robinson, Robert J. "Errors in Social Judgment: Implications for Negotiation and Conflict Resolution, Part 1." Harvard Business School Background Note 897-103, February 1997.
- 2005
- Introduction
A Decision Perspective on Negotiation and Conflict Resolution
By: M. H. Bazerman
Bazerman, M. H. "A Decision Perspective on Negotiation and Conflict Resolution." Introduction to Negotiation, Decision Making, and Conflict Management. 3 vols. Edited by M. H. Bazerman. Edward Elgar Publishing, 2005.
- 1985
- Manual
Teacher's Manual for Revitalizing Businesses: Shareholder/Work Force Conflicts
By: W. E. Fruhan Jr.
Fruhan, W. E., Jr. Teacher's Manual for Revitalizing Businesses: Shareholder/Work Force Conflicts. Boston, MA: Harvard Business School, Division of Research, 1985.
- February 2010
- Article
Conflict of Interest and the Intrusion of Bias
By: Don A. Moore, Lloyd Tanlu and Max Bazerman
This paper presents evidence of performance persistence in entrepreneurship. We show that entrepreneurs with a track record of success are much more likely to succeed than first-time entrepreneurs and those who have previously failed. In particular, they exhibit... View Details
Keywords: Conflict of Interests; Prejudice and Bias; Performance; Entrepreneurship; Market Timing; Competency and Skills; Perception; Business Startups; Resource Allocation
Moore, Don A., Lloyd Tanlu, and Max Bazerman. "Conflict of Interest and the Intrusion of Bias." Judgment and Decision Making 5, no. 1 (February 2010): 37–53.
- February 1997
- Background Note
Errors in Social Judgment: Implications for Negotiation and Conflict Resolution--Part 2: Partisan Perceptions
For the past quarter-century, the field of social cognition has documented a number of ways in which individuals and groups are prone to make characteristic errors when judging others. This note examines the ways in which these tendencies pose difficulties for... View Details
Robinson, Robert J. "Errors in Social Judgment: Implications for Negotiation and Conflict Resolution--Part 2: Partisan Perceptions." Harvard Business School Background Note 897-104, February 1997.
- September 26, 2014
- Blog Post
Prevent Conflicting Messages from Confusing Your Team
By: Leonard A. Schlesinger and Charlie Kiefer
Schlesinger, Leonard A., and Charlie Kiefer. "Prevent Conflicting Messages from Confusing Your Team." Harvard Business Review Blogs (September 26, 2014).
- November 27, 2014
- Article
When Your Boss Gives You Conflicting Messages
By: Charlie Kiefer and Leonard A. Schlesinger
Kiefer, Charlie, and Leonard A. Schlesinger. "When Your Boss Gives You Conflicting Messages." Harvard Business Review (website) (November 27, 2014).
- 12 Feb 2016
- News
Creating Common Ground in Communities of Conflict
Photography by Gary Laufman “What do you want to be when you grow up?” Umaimah Mendhro (MBA 2009) was visiting her native Pakistan, working for a microfinance education nonprofit, when she was tasked with photographing students in a school. Peering through her camera... View Details
Keywords: Jill Radsken
- 12 PM – 1 PM EDT, 05 Oct 2016
- Webinars: Trending@HBS
Negotiating the Impossible: Break Deadlocks and Resolve Conflicts (without Money or Muscle)
Some negotiations are easy. Others are more difficult. And then there are situations that seem completely hopeless. Conflict is escalating, people are getting aggressive, and no one is willing to back down. To top it off, you have little power or other resources with... View Details
- 14 Nov 2013
- News
Work-Family Conflict is Not the Problem. Overwork Is.
- September 1978 (Revised November 1979)
- Background Note
Some Aspects of Problem Solving and Conflict Resolution in Management Groups
Provides a brief overview of the strengths and weaknesses of group problem solving and suggests criteria for when to use a group. Also, describes the three primary modes of conflict resolution (smoothing and avoidance; bargaining and forcing, problem solving) and... View Details
Ware, James P. "Some Aspects of Problem Solving and Conflict Resolution in Management Groups." Harvard Business School Background Note 479-003, September 1978. (Revised November 1979.)
- June 2019
- Article
Brokers vs. Retail Investors: Conflicting Interests and Dominated Products
By: Mark Egan
I study how brokers distort household investment decisions. Using a novel convertible bond dataset, I find that consumers often purchase dominated bonds—cheap and expensive versions of otherwise identical bonds coexist in the market. The empirical evidence suggests... View Details
Keywords: Brokers; Fiduciary Standard; Consumer Finance; Structured Products; Household; Investment; Decisions; Motivation and Incentives; Conflict of Interests
Egan, Mark. "Brokers vs. Retail Investors: Conflicting Interests and Dominated Products." Journal of Finance 74, no. 3 (June 2019): 1217–1260.
- December 2022
- Article
Conflicting Interests and the Effect of Fiduciary Duty: Evidence from Variable Annuities
By: Mark Egan, Shan Ge and Johnny Tang
We examine the variable annuity market to study conflicts of interest and the effect of fiduciary duty in brokerage markets. Insurers typically pay brokers higher commissions for selling more expensive annuities. Our results indicate that sales are four times as... View Details
Keywords: Variable Annuity; Brokers; Fiduciary Duty; Finance; Investment; Insurance; Conflict of Interests; Financial Services Industry; Insurance Industry; United States
Egan, Mark, Shan Ge, and Johnny Tang. "Conflicting Interests and the Effect of Fiduciary Duty: Evidence from Variable Annuities." Review of Financial Studies 35, no. 12 (December 2022): 5334–5386.