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  • All HBS Web  (1,968)
    • People  (4)
    • News  (561)
    • Research  (1,084)
    • Events  (12)
    • Multimedia  (6)
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  • Web

Research Computing Services - Faculty & Research

technology training. RCS staff also provide guidance to doctoral students and Research Associates supporting faculty research. As part of the Division of Research and Faculty Development, RCS works closely with the School’s other research... View Details
  • July 2002 (Revised April 2003)
  • Case

Computer Associates International, Inc.: Governance and Investor Communication Challenge

By: Paul M. Healy and Krishna G. Palepu
Sanjay Kumar, the CEO of Computer Associates, faces investor communication challenges following the company's implementation of a new business model and the accompanying change method used to recognize revenue. Despite management's confidence that the new business... View Details
Keywords: Business Earnings; Earnings Management; Stock Shares; Problems and Challenges; Communication Strategy; Accrual Accounting; Business Model; Budgets and Budgeting; Corporate Governance; Revenue; Computer Industry; Computer Industry
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Healy, Paul M., and Krishna G. Palepu. "Computer Associates International, Inc.: Governance and Investor Communication Challenge." Harvard Business School Case 103-007, July 2002. (Revised April 2003.)
  • September 2004 (Revised January 2005)
  • Case

IBM: Ordering Midrange Computers in Europe

IBM Europe is trying to expand business-to-business (B2B) efforts with its large distributors of midrange systems. These efforts aim to automate many transactions and business processes, removing the need for human involvement. IBM has completed an initial project with... View Details
Keywords: Customer Relationship Management; Information Technology; Information Infrastructure; Marketing Channels; Distribution Channels; Information Technology Industry; Information Technology Industry; Germany; United States
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McAfee, Andrew P., and Michael Otten. "IBM: Ordering Midrange Computers in Europe." Harvard Business School Case 605-022, September 2004. (Revised January 2005.)
  • March 1992 (Revised June 1992)
  • Background Note

Strategic Industry Model: Emergent Technologies

By: Robert J. Dolan
Describes computer model and output from conjoint analysis and perceptual mapping for product line planning. View Details
Keywords: Mathematical Methods; Product Marketing
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Dolan, Robert J. "Strategic Industry Model: Emergent Technologies." Harvard Business School Background Note 592-086, March 1992. (Revised June 1992.)
  • July 15, 2022
  • Article

Does Elon Musk Have a Strategy?

By: Andy Wu and Goran Calic
Does Elon Musk have a strategy? Or is he just out there winging it? Looking at Musk’s many companies, common themes stand out across three areas: what fits into his vision for problems to solve, how he designs an organization as a solution to those problems, and why he... View Details
Keywords: Technology; Strategy; Vision; Resources; Organization; Platform; Closed Systems; Leadership; Complexity; Organizational Design; Vertical Integration; Problems and Challenges; Success; Auto Industry; Aerospace Industry; Media and Broadcasting Industry; Energy Industry
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Wu, Andy, and Goran Calic. "Does Elon Musk Have a Strategy?" Harvard Business Review Digital Articles (July 15, 2022).
  • November 2004 (Revised May 2010)
  • Case

RightNow Technologies

By: William A. Sahlman and Dan Heath
The founder and CEO of a CRM software start-up must decide between an attractive acquisition offer and the opportunity to go public. Discusses the growth of the company--including a lengthy discussion of entrepreneurial bootstrapping--as well as an aborted IPO attempt... View Details
Keywords: Business Exit or Shutdown; Applications and Software; Going Public; Management Teams; Finance; Strategy; Value Creation; Entrepreneurship; Business Startups; Acquisition; Computer Industry
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Sahlman, William A., and Dan Heath. "RightNow Technologies." Harvard Business School Case 805-032, November 2004. (Revised May 2010.)
  • August 2011 (Revised September 2011)
  • Teaching Note

Zensar: The Future of Vision Communities (TN)

By: David A. Garvin
Teaching Note for 311024, 311025, 312705, and 312706. View Details
Keywords: Information Technology Industry; India
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Garvin, David A. "Zensar: The Future of Vision Communities (TN)." Harvard Business School Teaching Note 312-036, August 2011. (Revised September 2011.)
  • September 2006 (Revised April 2008)
  • Supplement

IBM's Decade of Transformation: Uniting Vision and Values

By: Lynda M. Applegate, Elizabeth Collins, Charles Heckscher and Boniface Michael
Keywords: Information Technology Industry
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Applegate, Lynda M., Elizabeth Collins, Charles Heckscher, and Boniface Michael. "IBM's Decade of Transformation: Uniting Vision and Values." Harvard Business School Supplement 807-030, September 2006. (Revised April 2008.)
  • 28 Oct 2010
  • Working Paper Summaries

The Distinct Effects of Information Technology and Communication Technology on Firm Organization

Keywords: by Nicholas Bloom, Luis Garicano, Raffaella Sadun & John Van Reenen; Technology
  • 1968
  • Book

Computer Models for Business Case Analysis

By: David Hawkins and Brandt R. Allen
Keywords: Information Technology; Theory
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Hawkins, David, and Brandt R. Allen. Computer Models for Business Case Analysis. Cincinnati: South-Western Publishing Company, 1968.
  • July 2004 (Revised September 2004)
  • Background Note

A Conversation about Information Technology

Two managers discuss the benefits, costs, opportunities, and headaches of corporate computing. Topics include security, training, the Internet and Web, collaboration, productivity, Moore's Law, computer crashes, upgrades, open source software, network effects,... View Details
Keywords: Information Technology; Problems and Challenges
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McAfee, Andrew P. "A Conversation about Information Technology." Harvard Business School Background Note 605-023, July 2004. (Revised September 2004.)
  • April 1993 (Revised December 2001)
  • Case

General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (B)

By: F. Warren McFarlan and Katherine Seger
Designed to look at outsourcing from the perspective of a major computer services company trying to get into the business. View Details
Keywords: Communication Technology; Business Startups; Business Plan; Business Strategy; Job Cuts and Outsourcing; Financial Management; Management Teams; Communication Strategy; Organizational Design; Product Design; Accounting; Activity Based Costing and Management; Computer Industry; Computer Industry
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McFarlan, F. Warren, and Katherine Seger. "General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (B)." Harvard Business School Case 193-145, April 1993. (Revised December 2001.)
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Frequently Asked Questions - Research Computing Services

Help Frequently Asked Questions 4ms Accessing Our Services and Training Can I provide a research collaborator access to the HBSGrid? Non-HBS Collaborators of HBS faculty can gain access to the research computing grid by requesting a guest... View Details
  • November 1997 (Revised May 2002)
  • Case

MicroAge, Inc.: Orchestrating the Information Technology Value Chain

By: Lynda M. Applegate and Kirk A. Goldman
MicroAge, Inc. started as a storefront in Tempe, AZ in 1976 selling personal computer kits to hobbyists. During their first year of operation, founders Jeff McKeever and Alan Hald sold $1.5 million worth of computer kits, priced at under $1,000 each. Twenty years... View Details
Keywords: Transformation; Growth Management; Risk Management; Product; Opportunities; Horizontal Integration; Information Infrastructure; Information Technology; Internet and the Web; Technology Industry; Arizona
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Applegate, Lynda M., and Kirk A. Goldman. "MicroAge, Inc.: Orchestrating the Information Technology Value Chain." Harvard Business School Case 398-068, November 1997. (Revised May 2002.)
  • July 1991 (Revised July 1993)
  • Case

Alliant Health System: A Vision of Total Quality

Alliant has been a leader in the health care industry in implementing total quality management. After five years, however, they do not have much to show for their efforts except a "foundation" of quality attitudes and processes. The case discusses their plans to "jump... View Details
Keywords: Quality; Management Practices and Processes; Information Technology; Health Care and Treatment; Health Industry
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Linder, Jane C. "Alliant Health System: A Vision of Total Quality." Harvard Business School Case 192-003, July 1991. (Revised July 1993.)
  • 11 May 2022
  • News

Virtually Present: Meta’s Vision for the Hybrid Workplace

Keywords: hybrid work
  • 29 Aug 2013
  • News

Computer Scientists Figured Out How To Execute The Perfect Reddit Submission

  • August 1981 (Revised June 1986)
  • Case

McGraw-Hill Book Co.: Micro Computer Resource Center

By: James I. Cash Jr.
Keywords: Information Technology; Information Technology Industry; Information Technology Industry
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Cash, James I., Jr. "McGraw-Hill Book Co.: Micro Computer Resource Center." Harvard Business School Case 182-017, August 1981. (Revised June 1986.)
  • April 2001 (Revised March 2002)
  • Case

Seagate Technology Buyout

By: Gregor M. Andrade, Stuart C. Gilson and Todd C. Pulvino
In March 2000, a group of private investors and senior managers were negotiating a deal to acquire the disk drive operations of Seagate Technology. The motivating factor for the buyout was the apparently anomalous market value of Seagate's equity: Seagate's equity... View Details
Keywords: Valuation; Leveraged Buyouts; Financial Strategy; Computer Industry
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Andrade, Gregor M., Stuart C. Gilson, and Todd C. Pulvino. "Seagate Technology Buyout." Harvard Business School Case 201-063, April 2001. (Revised March 2002.)
  • April 2001
  • Case

Technology Legend in China, A

Describes the sources of Legend's surge to dominance of the Chinese computer market and the subsequent split of distribution and manufacturing into Digital China and Legend Computing. View Details
Keywords: Organizational Change and Adaptation; Production; Distribution; Competitive Strategy; Computer Industry; China
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Rukstad, Michael G., Henry Chen, Zhiyong Qin, Greg Ye, and Zheng Yin. "Technology Legend in China, A." Harvard Business School Case 701-052, April 2001.
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