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  • Research Summary

Organisational Learning in Software Requirements Engineering and Management

The current research project addresses the continuing low success rate of software development projects, which has been frequently reported in empirical studies. For example, the 2004 Chaos Report by the Standish Group found that only 29% of 9,236 application... View Details

  • 26 May 2022
  • HBS Case

Apple vs. Feds: Is iPhone Privacy a Basic Human Right?

championing privacy as controversy was swirling around an extensive US government surveillance program that had been disclosed by former National Security Agency contractor Edward Snowden. Snowden had leaked information indicating that... View Details
Keywords: by Avery Forman
  • March 2016 (Revised May 2018)
  • Case

Reinventing Best Buy

By: John R. Wells and Gabriel Ellsworth
On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales. These results were in marked contrast... View Details
Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth and Maturation; Business Model; For-Profit Firms; Customer Focus and Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Business History; Cost; Selection and Staffing; Reports; Technological Innovation; Job Cuts and Outsourcing; Human Capital; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Management Teams; Brands and Branding; Product Marketing; Consumer Behavior; Demand and Consumers; Media; Distribution; Order Taking and Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change and Adaptation; Public Ownership; Problems and Challenges; Programs; Groups and Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Information Technology; Information Infrastructure; Information Technology; Internet and the Web; Mobile and Wireless Technology; Internet and the Web; Applications and Software; Internet and the Web; Mobile and Wireless Technology; Resource Allocation; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; Computer Industry; United States; Minnesota; Minneapolis; Saint Paul; St. Paul
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  • 28 Apr 2009
  • First Look

First Look: April 28, 2009

re-adjust Gucci's portfolio, especially as YSL continued to lose money. Purchase this case: http://hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=709459 HP: The Computer Is Personal Again Harvard Business School Case 509-010 In... View Details
Keywords: Martha Lagace
  • 13 Mar 2018
  • First Look

March 13, 2018

February 2018 Management Science Laboratory Evidence on the Effects of Sponsorship on the Competitive Preferences of Men and Women By: Baldiga, Nancy R., and Katherine Baldiga Coffman Abstract—Sponsorship programs have been proposed as... View Details
Keywords: Sean Silverthorne
  • 27 Apr 2016
  • Research & Ideas

How the FBI Reinvented Itself After 9/11

the Directorate of Intelligence, which established a Field Intelligence Group (FIG) and new security analysts at each of the FBI’s field offices. That didn’t sit well with some old-guard law enforcers, who didn’t take kindly to sharing both an office and a mission with... View Details
Keywords: by Carmen Nobel
  • 12 Mar 2006
  • Research & Ideas

New Research Explores Multi-Sided Markets

research into this emerging field and its implications for executives. Sean Silverthorne: How did you get interested in studying multi- and two-sided platforms? Is this a new area of research? Andrei Hagiu: During my PhD program in... View Details
Keywords: by Sean Silverthorne; Technology
  • 18 Jan 2022
  • Research & Ideas

How Eliminating Non-Competes Could Reshape Tech

can provide through a startup accelerator program or a flexible organizational structure that allows executives to rapidly shift resources toward projects led by these stars. As these strategy examples make evident, the implication of the... View Details
Keywords: by Kristen Senz; Technology
  • 01 Feb 2022
  • Book

Innovation Isn’t Just for Startups: How Big Companies Can Succeed

Corporate Explorers at IBM in 2000, as the computer giant launched Emerging Business Opportunities (EBOs), a management program designed to identify, fund, and guide new growth businesses. IBM initially... View Details
Keywords: by Lane Lambert
  • 15 Oct 2020
  • Research & Ideas

IT Job Wages Are No Longer 'Exceptional'

post-doctoral researcher, and Shane Greenstein, the Martin Marshall Professor of Business Administration. The dawn of digital careers Beginning with the invention of the personal computer in the 1980s, IT wages commanded a premium over... View Details
Keywords: by Rachel Layne; Information Technology
  • 12 Mar 2013
  • First Look

First Look: March 12

blend the two models? Paper: http://hbr.org/2013/03/do-you-really-want-to-be-an-ebay/ar/1 Prize-based Contests Can Provide Solutions to Computational Biology Problems Authors:Lakhani, Karim R., Kevin J. Boudreau, Eva C. Guinan, Carliss Y.... View Details
Keywords: Sean Silverthorne
  • 16 May 2000
  • Research & Ideas

Getting the Message: How the Internet is Changing Advertising

examples the fact that few people pay to have their name not listed in the phone book and the popularity of "free" computers—where consumers get a computer in exchange for giving out personal information, agreeing to view ads,... View Details
Keywords: by Susan Young
  • 19 Mar 2019
  • First Look

New Research and Ideas, March 19, 2019

Counterfactual simulations of our structural model show large gains from screening potential hires via psychometric measurement and training to improve managerial practices. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=55871 Advancing View Details
Keywords: Dina Gerdeman
  • 12 Feb 2013
  • First Look

First Look: Feb. 12

http://or.journal.informs.org.ezp-prod1.hul.harvard.edu/content/60/5/1199.full.pdf+html Convergence of Position Auctions under Myopic Best-Response Dynamics Authors:Cary, Matthew, Aparna Das, Benjamin Edelman, Ioannis Giotis, Kurtis Heimerl, Anna Karlin, Scott... View Details
Keywords: Sean Silverthorne
  • 18 Jul 2019
  • Lessons from the Classroom

The Internet of Things Needs a Business Model. Here It Is

right number of machines and eliminate inefficiencies. Pilot programs by the company showed a huge amount of time lost, for example, while recalibrating CT machines between head and abdominal scans, each of which require very different... View Details
Keywords: by Michael Blanding; Computer
  • 07 May 2020
  • Research & Ideas

The One Good Thing Caused by COVID-19: Innovation

hospitals. The e-commerce giant JD developed a drone program to drop parcels and to spray disinfectant. Smart helmets can identify anyone with fever within a five-meter radius. For other businesses, especially those where digital and... View Details
Keywords: by Hong Luo and Alberto Galasso
  • 17 Jul 2012
  • First Look

First Look: July 17

ideas about improvement opportunities. However, the hypothesized link between WalkRounds -based programs and performance has not been rigorously examined in a set of randomly selected hospitals. Objective: To fill this research gap, we... View Details
Keywords: Sean Silverthorne
  • 19 Apr 2016
  • First Look

April 19, 2016

Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/316142-PDF-ENG Harvard Business School Case 316-140 Rumie: Bringing Digital Education to the Underserved In fall of 2015, the Toronto, Canada–based education technology nonprofit Rumie had distributed... View Details
Keywords: Sean Silverthorne
  • 05 Sep 2018
  • Research & Ideas

The Hidden Benefit of Giving Back to Open Source Software

and everybody can use the same types of technology, gaining these kinds of edges and increasing your competitive advantage is pretty important,” Nagle says. Examples of other crowdsourced public goods in the digital world include View Details
Keywords: by Kristen Senz; Computer
  • 01 May 2012
  • First Look

First Look: May 1

paper we draw on two of the most important historical episodes in the history of the computing industry, the introduction of the PC and of the browser, to develop a third hypothesis. Both IBM and Microsoft, having been extremely... View Details
Keywords: Carmen Nobel

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