Complexity - Publications - Faculty & Research

How do teams working on complex projects get the help they need? Our qualitative investigation of the help provided to project teams at a prominent design firm revealed two distinct helping processes, both characterized by deep, sustained engagement that far exceeds... View Details

Keywords: Helping; Rhythm; Prosocial Behavior; External Team Leadership; Social Construction; Time; Qualitative Methods; Field Research; Groups and Teams; Projects; Behavior; Social and Collaborative Networks

Citation

1 Jan 1999
Conference Presentation

Technological Evolution as a Complex Adaptive System: Evidence from Patent Data

Keywords: Information Technology; Complexity; Patents

Citation

2021
Case

Walmart's Blockchain Quest: Integrating New Technology into a Complex Supply Chain

By: Andrew J. Hoffman

Blockchain is a digital, distributed, immutable ledger designed to build trust among parties without requiring an independent, third-party arbitrator or intermediary. The technology has potential to improve a variety of industries, including the complex, fragmented,... View Details

Keywords: Blockchain; Supply Chain Management; Technology Adoption

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1984
Article

Evaluating Management of Large, Complex Projects; A Framework for Analysis

By: J. Ronald Fox

Keywords: Management; Framework; Theory

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2007
Working Paper

Accountability in Complex Organizations: World Bank Responses to Civil Society

By: Alnoor Ebrahim and Steve Herz

Civil society actors have been pushing for greater accountability of the World Bank for at least three decades. This paper outlines the range of accountability mechanisms currently in place at the World Bank along four basic levels: (1) staff, (2) project, (3) policy,... View Details

Keywords: Corporate Accountability; Corporate Governance; Governing and Advisory Boards; Compensation and Benefits; Business and Community Relations; Social Enterprise; Motivation and Incentives

Citation

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1 Feb 2005
Conference Presentation

Managing the Unexpected: Assuring High Performance in an Age of Complexity

By: Scott Snook

Keywords: Performance; Management; Complexity

Citation

August 2018
Article

Deep Help in Complex Project Work: Guiding and Path-Clearing Across Difficult Terrain

By: Colin M. Fisher, Julianna Pillemer and Teresa M. Amabile

How do teams working on complex projects get the help they need? Our qualitative investigation of the help provided to project teams at a prominent design firm revealed two distinct helping processes, both characterized by deep, sustained engagement that far exceeds... View Details

Keywords: Helping; Rhythm; Prosocial Behavior; External Team Leadership; Social Construction; Time; Qualitative Methods; Field Research; Groups and Teams; Projects; Behavior; Leadership; Social and Collaborative Networks

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December 2019
Background Note

'Africa Rising:' Understanding Business, Entrepreneurship, and the Complexities of a Continent

By: Caroline M. Elkins and Hakeem Belo-Osagie

Keywords: Entrepreneurship; Africa

Citation

Educators

April 1998
Article

Pre-Settlement Settlement (PreSS): A Simple Technique for Initiating Complex Negotiation

By: J. Gillespie and M. H. Bazerman

Keywords: Negotiation

Citation

Third Quarter 2015
Article

Should Boards Mentor Their CEOs?: It Is a Complex Question. Here Are the Significant Considerations.

By: Jay W. Lorsch

It's a complex question with significant considerations, including how open the CEO is likely to be to such advice, the company's situation, and the characteristics of the board. View Details

Keywords: Directors; CEO Mentoring; Governing and Advisory Boards; Rank and Position; Management Teams

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14 Nov 2007
Working Paper Summaries

Accountability in Complex Organizations: World Bank Responses to Civil Society

Keywords: by Alnoor S. Ebrahim & Steve Herz

March 2021
Article

Increasing the Level of Abstraction as a Strategy for Accelerating the Adoption of Complex Technologies

By: Willy C. Shih

Many new technologies are complex and embody high levels of technical sophistication, and applying them should require significant knowledge and experience. Yet, the rapid adoption and incorporation of these technologies into other innovations seems inconsistent with... View Details

Keywords: Abstraction; Technological And Scientific Innovation; Technological Progress; Diffusion Of Innovation; Technology Adoption; Technological Innovation; Complexity; Information Technology; Strategy