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Show Results For
- All HBS Web
(197)
- News (95)
- Research (90)
- Multimedia (5)
- Faculty Publications (36)
- 16 Jan 2006
- Research & Ideas
What Customers Want from Your Products
cars. The researcher then returned to interview the morning customers as they left the restaurant, shake in hand, in an effort to understand what caused them to hire a milk shake. Most bought it to do a similar job: They faced a long, boring View Details
- 08 Mar 2021
- In Practice
COVID Killed the Traditional Workplace. What Should Companies Do Now?
A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
- 07 Mar 2016
- Blog Post
Living Off Campus at HBS
being walking distance to restaurants, convenience stores, and public transportation. I also decided to live with my partner while at HBS and he works downtown. This decision allowed us both to have reasonable commutes and enjoy the... View Details
- 27 Jul 2020
- Book
Reflection: The Pause That Brings Peace and Productivity
Some of the managers took advantage of quiet periods when they were doing other things, like exercising, cooking, or commuting to work. “In the car,” one manager said, “I find it really easy to concentrate because there’s nobody talking... View Details
Keywords: by Dina Gerdeman
- 04 Apr 2023
- What Do You Think?
How Does Remote Work Affect Innovation?
productivity, mainly by eliminating commute time, the evidence thus far suggests two things: We don’t yet know how to measure productivity changes from remote work and that, even when we learn, the impact may not be very significant. Many... View Details
Keywords: by James Heskett
- 28 Apr 2021
- Research & Ideas
Remote Workers Spend More on Housing. Do They Deserve Higher Pay?
To executives expecting to save on office space when some employees continue working remotely post-pandemic: Not so fast. Makeshift desks and kitchen tables have sufficed for many people working from home to avoid COVID-19. However, permanently remote workers tend to... View Details
Keywords: by Kristen Senz
- 01 Mar 2024
- News
Counter Intelligence
When Pano Christou (AMP 195, 2018) was hired at Pret A Manger in 2000, the idea that he would one day run the entire company could not have been further from his mind. At the chain’s Carnaby Street shop, in London’s Soho district, the 22-year-old had enough work just... View Details
Keywords: Amy Crawford
- 08 Feb 2022
- Research & Ideas
Silos That Work: How the Pandemic Changed the Way We Collaborate
like-minded people to spend less time commuting to and from work and more time discussing innovative new ideas with one another. Plus, she notes, other studies have shown that remote work can actually increase productivity, employee... View Details
Keywords: by Jay Fitzgerald
- 05 Jun 2023
- What Do You Think?
Is the Anxious Achiever a Post-Pandemic Relic?
from home. Among other things, the luxury of not having to commute to an office has provided them an opportunity (and a motive) to think deeply about their future, their attitude toward the “time vs. money” tradeoff, and ways of achieving... View Details
Keywords: by James Heskett
- 18 Mar 2016
- Blog Post
What is an IFC?
the IFC, my team explored how a city's transportation infrastructure affected its citizens' opinions of government. For example, does having a two hour commute due to traffic dramatically lower citizens' perceptions of the government's... View Details
- 01 Feb 2023
- What Do You Think?
Will Hybrid Work Strategies Pull Down Long-Term Performance?
generations of entrants to the workforce who have become accustomed to study and work from home, if not from anywhere. Bloom estimates that working from home is equivalent to a 7-8 percent pay increase for them. It allows a larger group of talented people who can’t... View Details
Keywords: by James Heskett
- 14 Oct 2021
- In Practice
Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return
Offices may look just as they did in March 2020, but many companies attempting to welcome workers back are finding that the rules of engagement have changed. For many employees, the sweet freedom of remote work has turned into bitterness at the thought of View Details
Keywords: by Kristen Senz
- 15 Dec 2021
- Research & Ideas
The 10 Most Popular Articles of 2021
offices and forging new paths in hybrid and remote work models. Many workers decided they didn’t want to suffer through long commutes or return to jobs they hated and joined the “Great Resignation.” And ultimately, virus variants and... View Details
Keywords: by Danielle Kost
- 09 May 2023
- Research & Ideas
Where to Find Remote Work Now: 250 Million Job Postings Paint a Complex Picture
Road, Most Commuters Text and Email While Driving What Companies Want Most in a CEO: A Good Listener Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/Oscar Gutierrez Zozulia View Details
Keywords: by Rachel Layne
- 25 Jan 2016
- Blog Post
3 Tips on Coming to HBS with a Partner
prefer to be totally immersed in the HBS experience, while others prefer to maintain some distance from it. Many partners need to commute to different parts of the city, so some couples choose to live in a location that is convenient for... View Details
- 25 Oct 2010
- HBS Case
Tesco’s Stumble into the US Market
road, more easily accessible to inbound rather than outbound commuters who would more likely be thinking about what to buy for dinner. Foreign managers, transplanted from the UK, might not readily have these kinds of insights. And as a... View Details
- 22 Oct 2021
- Research & Ideas
Want Hybrid Work to Succeed? Trust, Don’t Track, Employees
mandating that workers suffer through a long and expensive commute to show up to the office a certain number of days a week, just to toil away solo in their cubicles, doesn’t fly anymore, Neeley says. "We have this notion that we need to... View Details
Keywords: by Michael Blanding
- 23 Jun 2022
- Research & Ideas
All Those Zoom Meetings May Boost Connection and Curb Loneliness
then, mental health experts have questioned whether the pandemic has exacerbated the problem, as some workers may have fewer social connections now that they’re working from home. “That may be good in some respects, cutting down on people’s View Details
Keywords: by Michael Blanding
- 01 May 2020
- What Do You Think?
Does Remote Work Mix with Organizational Culture?
otherwise wasted on commuting (2) by avoiding the office, I also avoid colleagues who, in the past, inappropriately commented on my appearance, asked me out, or told me to my face that they would never work for a woman, (3) the... View Details
Keywords: by James Heskett
- 07 May 2020
- Research & Ideas
The One Good Thing Caused by COVID-19: Innovation
work. Workers who prefer to work from home may find increased productivity, reduced commute time, and a lower quit rate because they are overall happier. For clients, this experience, together with investments made by the call centers... View Details
Keywords: by Hong Luo and Alberto Galasso