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Show Results For
- All HBS Web
(1,418)
- People (5)
- News (438)
- Research (203)
- Events (2)
- Multimedia (25)
- Faculty Publications (89)
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- 26 Jun 2023
- Research & Ideas
Want to Leave a Lasting Impression on Customers? Don't Forget the (Proverbial) Fireworks
“That’s important because if customer experience managers are limited in resources, they can really focus on certain types of features that will pay off the most.” De Freitas cowrote the paper with Tomer Ullman, an assistant professor in psychology at Harvard; Harvard... View Details
- 04 Oct 2010
- Research & Ideas
Introverts: The Best Leaders for Proactive Employees
study in their paper, the researchers devised a scenario in which 163 college students participated in a T-shirt folding contest. The students were divided into fifty-six... View Details
Keywords: by Carmen Nobel
- 12 Jul 2016
- First Look
July 12, 2016
forecasts as an input into the government budgeting-making process would probably reduce official forecast errors for budget deficits. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=51324 College Tuition, Public... View Details
Keywords: Sean Silverthorne
- 07 Jul 2019
- HBS Case
Walmart's Workforce of the Future
to $10 in 2016 (it hit $11 per hour in early 2018). Yet in 2015, announcement of a wage increase resulted in a share price drop the following day of 10 percent, on news that the increase would cut earnings per share by 6 to 12 percent in 2016. It’s a dynamic that lays... View Details
- 08 Jan 2019
- First Look
New Research and Ideas, January 8, 2019
November 20, 2018 Journal of the American College of Cardiology Operational Efficiency and Effective Management in the Catheterization Laboratory By: Reed, Grant W., Michael L. Tushman, and Samir R. Kapadia Abstract—Operational efficiency... View Details
Keywords: Dina Gerdeman
- 27 Jan 2020
- Research & Ideas
Hard Work Isn't Enough: How to Find Your Edge
slides before teaching a new MBA course at HBS when a student entering the room mistook her for an IT support specialist. “Easy mistake, right?” Huang says. “Asian woman equals tech support, not professor.” When people make snap judgments... View Details
Keywords: by Dina Gerdeman
- 28 Feb 2023
- Research & Ideas
Can Apprenticeships Work in the US? Employers Seeking New Talent Pipelines Take Note
that some kids are just not college material, and thus contravening the script of the American dream,” says Fuller, who wrote the report along with Rachel Lipson, director of the Harvard Project on Workforce; Farah Mallah, a doctoral... View Details
Keywords: by Michael Blanding
- 23 Sep 2015
- Research & Ideas
Men Want Powerful Jobs More Than Women Do
predicted the same level of positive outcomes. Yet, women predicted a higher level of negative outcomes than men did. The researchers yielded similar results when they repeated the exercise with 204 mid-career students in the Executive... View Details
Keywords: by Carmen Nobel
- 18 Oct 2011
- First Look
First Look: October 18
find that involuntary closures are most frequent in U.S. counties with high rates of households headed by single mothers, low levels of college education, high rates of property crime, a strong presence of multi-market vs. local banks,... View Details
Keywords: Sean Silverthorne
- 19 Jul 2017
- Research & Ideas
Why Government 'Nudges' Motivate Good Citizen Behavior
much easier on the budget. The most dramatic impact the researchers found was in the area of college enrollment. In an effort to increase the number of students applying for higher education, federal and... View Details
Keywords: by Michael Blanding
- 17 Jun 2011
- HBS Case
KFC’s Explosive Growth in China
has more a feel of family. "In the United States, if you don't show up at work, what happens? You get fired," says Shelman. "In China, where many of the company's 250,000 employees are college View Details
- 25 Jul 2013
- Research & Ideas
Why Unqualified Candidates Get Hired Anyway
high-growth group, or universities who weaken their academic achievements by admitting students who have earned high GPAs in high school without considering the ease of the schools' curricula. The research, published this week in the... View Details
- 09 Aug 2021
- Research & Ideas
OneTen: Creating a New Pathway for Black Talent
opportunities and resources, hurting their college enrollment and cutting them off from careers that could raise their standard of living. After all, American public schools are financed largely through local property taxes, with affluent... View Details
- 23 Nov 2021
- Research & Ideas
The Vinyl Renaissance: Take Those Old Records Off the Shelf
now for whom music has always been a free commodity. The more that we talk to college students and teenagers about why they buy vinyl, the common thread is that having vinyl in your dorm room or your house... View Details
- 23 May 2018
- Research & Ideas
How to Know If Your Neighborhood Is Being Gentrified
Luca, Harvard University Economics Professor Edward L. Glaeser, and HBS doctoral student Hyunjin Kim. The researchers combined data from US Census reports, the Federal Housing Finance Agency, Google Street View, and Yelp to explore... View Details
Keywords: by Dina Gerdeman
- 17 Sep 2012
- Research & Ideas
Blue Skies, Distractions Arise: How Weather Affects Productivity
study gives you the reality of the phenomenon. A lab study answers the question, why is this happening?" The team recruited 136 college students through the study pool at the Harvard Decision Science... View Details
Keywords: by Carmen Nobel
- 01 Apr 2013
- Research & Ideas
First Minutes are Critical in New-Employee Orientation
reasons behind the findings, the researchers conducted a similar experiment in the controlled environment of a university lab. They recruited 175 college students for a three-hour study, conducted over two... View Details
- 28 Sep 2020
- Research & Ideas
How Leaders Can Navigate Politicized Conversations and Inspire Collaboration
resulting working paper, Conversational Receptiveness: Improving Engagement with Opposing Views, was written in collaboration with Michael Yeomans, assistant professor at Imperial College Business School in London; Julia Minson, associate... View Details
Keywords: by Kristen Senz
- 09 Feb 2015
- Research & Ideas
Professional Networking Makes People Feel Dirty
partner level because they hadn't been turned off by networking. To further suss out the psychological effect of power, the team conducted a carefully constructed role-playing task, in which 149 college View Details
Keywords: by Carmen Nobel
- 01 Feb 2021
- What Do You Think?
Has the New Economy Finally Arrived?
educating first generation college students and moving away from prioritizing candidates coming from more privileged backgrounds.” Measurement was on the minds of several respondents. Steve Hopkins said that... View Details
Keywords: by James Heskett