Clinical Supply Chain - Publications - Faculty & Research - Harvard Business School

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May 2025 (Revised June 2025)
Supplement

Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (D)

By: Linda A. Hill and Lydia Begag

This fourth installment in the Pfizer Global Clinical Supply (GCS) transformation case series highlights how over a decade of cultural and digital evolution positioned GCS to meet unprecedented global challenges. In 2011, Michael Ku became the Vice President of GCS and... View Details

19 Feb 2018
Working Paper Summaries

The Supply Chain Economy: A New Framework for Understanding Innovation and Services

Keywords: by Mercedes Delgado and Karen G. Mills

10 May 2019
Talk

Improving Working Conditions in Global Supply Chains

By: Michael W. Toffel

2 Apr 2019
Talk

Improving Working Conditions in Global Supply Chains

By: Michael W. Toffel

October 2016
Teaching Note

Supply Chain Finance at Procter & Gamble

By: Benjamin C. Esty and E. Scott Mayfield

20 May 2015
Talk

Managing Working Conditions in Global Supply Chains

By: Michael W. Toffel

June 2001
Teaching Note

Aligning Incentives for Supply Chain Efficiency TN

By: Ananth Raman

Teaching Note for (9-600-110). View Details

April 2010 (Revised September 2011)
Case

Supply Chain Partners: Virginia Mason and Owens & Minor (A) (Abridged)

By: V.G. Narayanan and Lisa Brem

Owens & Minor (O&M) performed lean inventory services for Virginia Mason (VM) as its Alpha Vendor, but the outdated industry pricing model created perverse incentives and could not capture O&M's costs. Together, O&M and VM created an activity-based pricing model: Total... View Details

Keywords: Supply Chain Management; Partners and Partnerships; Activity Based Costing and Management; Business Model; Non-Governmental Organizations; Nonprofit Organizations; Motivation and Incentives; Asset Pricing; Cost Accounting; Fair Value Accounting; Medical Devices and Supplies Industry

14 Nov 2013
Working Paper Summaries

What Shapes the Gatekeepers? Evidence from Global Supply Chain Auditors

Keywords: by Jodi L. Short, Michael W. Toffel & Andrea Hugill; Financial Services; Legal Services

December 2019
Case

modum.io: Funding a Blockchain-Based Start-Up's Supply Chain Solution

By: Laura Huang, Dominik Roeck, Alex Murray and Erik Hofmann

January 2020
Teaching Note

modum.io: Funding a Blockchain-Based Start-Up’s Supply Chain Solution

By: Laura Huang, Dominik Roeck, Alex Murray and Erik Hofmann

Teaching Note for HBS No. 420-006. View Details

June 2005 (Revised May 2006)
Case

Covisint (B): Building an Automotive Supply Chain Exchange

By: Lynda M. Applegate and Elizabeth Collins

Supplements the (A) case. View Details

Keywords: Auto Industry

June 2001
Teaching Note

Supply Chain Management at World Co., Ltd. TN

By: Ananth Raman

Teaching Note for (9-601-072). View Details

2021
Working Paper

Pricing and Supply Chain Transparency to Conscientious Consumers

By: Marco Bertini, Stefan Buehler and Daniel Halbheer

March 2013
Supplement

Renesas Electronics and the Automotive Microcontroller Supply Chain

By: Willy C. Shih and Margaret Pierson

April 2007
Teaching Note

McDonald's Corporation: Managing a Sustainable Supply Chain (TN)

By: Ray A. Goldberg and Jessica Droste Yagan

Teaching Note to (907-414). View Details

Keywords: Food and Beverage Industry

June 2022 (Revised October 2022)
Background Note

Digital Commerce and Delivery: Preparing Food and Retail Value Chains for a 50-50 World

By: William R. Kerr, Daniel O'Connor, Paige Boehmcke and Will Ensor

Increasing digitalization of grocery retail and quick commerce reveals insights about managing complex supply chains at scale and shifting revenue streams from product sales to data monetization. How are the roles of retailers changing? What happens if marginal cost... View Details

Keywords: Grocery Delivery; Grocery; Digitalization; Fulfillment; Delivery; Supply Chain; Disruption; Food; Supply Chain Management; Market Design; Trends; Value Creation; Goods and Commodities; Customer Value and Value Chain; Digital Transformation; Retail Industry; Food and Beverage Industry; United States; China

18 Jul 2016
Working Paper Summaries

Beyond Symbolic Responses to Private Politics: Examining Labor Standards Improvement in Global Supply Chains

Keywords: by Andrea R. Hugill, Jodi L. Short, and Michael W. Toffel; Manufacturing

Research Summary

The Supply Chain Economy: A New Industry Categorization for Understanding Innovation in Services

An active debate has centered on the importance of manufacturing for driving innovation in the U.S. economy. This paper offers an alternative framework that focuses on the role of suppliers of goods and services (the “supply chain economy”) in national performance. We... View Details

2010
Book

The New Science of Retailing: How Analytics Are Transforming the Supply Chain and Improving Performance

By: Marshall Fisher and Ananth Raman

Retailers today are drowning in data but lacking in insight: They have huge volumes of information at their disposal. But they're unsure of how to sort through it and use it to make smart decisions. The result? They're struggling with profit-sapping supply chain... View Details

Keywords: Profit; Knowledge Use and Leverage; Logistics; Supply Chain Management; Mathematical Methods; Retail Industry

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