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Show Results For
- All HBS Web
(242)
- News (23)
- Research (168)
- Multimedia (4)
- Faculty Publications (80)
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- Research Summary
Emotional Experience, Expression, and Regulation
Once considered irrational, emotions often exert a more profound influence on decision-making and workplace outcomes than logic or reason. Professor Brooks studies emotional experience, emotional expression, and how individuals can regulate their emotions... View Details
- 26 Feb 2019
- First Look
New Research and Ideas, February 26, 2019
compared to the distance to universities that offer only business or medical education (or neither). We argue that supplying joint MBA-healthcare courses may be a channel through which universities increase medical business skills and raise View Details
Keywords: Dina Gerdeman
- Article
Front-line Staff Perspectives on Opportunities for Improving the Safety and Efficiency of Hospital Work Systems
By: Anita L. Tucker, Sara J. Singer, Jennifer E. Hayes and Alyson Falwell
Objective To link safety-related concerns raised by frontline staff about hospital work systems (operational failures) to the safety and efficiency of hospitals, and to contrast these concerns with national patient safety initiatives.
Data... View Details
Keywords: Perspective; Opportunities; Safety; Performance Efficiency; System; Failure; Conferences; Employees; Management Analysis, Tools, and Techniques; Experience and Expertise; Health Care and Treatment; Health Industry; United States
Tucker, Anita L., Sara J. Singer, Jennifer E. Hayes, and Alyson Falwell. "Front-line Staff Perspectives on Opportunities for Improving the Safety and Efficiency of Hospital Work Systems." Health Services Research 43, nos. 5, pt.2 (October 2008).
- 03 Apr 2012
- First Look
First Look: April 3
leadership development programs for residents. The authors first present a definition of clinical leadership and highlight evidence that effective frontline clinical leadership improves both View Details
Keywords: Carmen Nobel
- 11 Mar 2014
- First Look
First Look: March 11
Maintenance of Certification Examinations By: Valentine, Melissa A., S. Barsade, Amy C. Edmondson, A. Gal, and R. Rhodes Abstract—Context: Physicians can demonstrate mastery of the knowledge that supports continued clinical competence by... View Details
Keywords: Sean Silverthorne
- 15 Jul 2013
- Research & Ideas
Five Imperatives for Improving Health Care
anything we do to improve quality becomes almost irrelevant if we can't finance the system to deliver it." Hence the imperative to focus on value, the quality of outcome achieved per unit of cost spent by the system. "There's a... View Details
- 14 Nov 2017
- First Look
New Research and Ideas: November 14, 2017
expensive. How can health care organizations change this? One key is to prioritize quality improvement over cost cutting. By harnessing IT to help design better clinical practices, it’s possible to achieve better patient View Details
Keywords: Carmen Nobel
- 27 Feb 2019
- Research & Ideas
The Hidden Cost of a Product Recall
significant, the researchers say. Competitors ramp up major innovation efforts in response to rival recalls. Large-scale new product development projects cost more, take longer to complete, and require specialized teams to manage complex processes, such as View Details
- 13 Mar 2023
- Research & Ideas
The Power of Personal Connections: How Shared Experiences Boost Performance
formed a relationship. The authors chose to focus on patient ratings of specialists instead of specific medical outcomes because they assess an “important dimension of quality” that transcends the clinical... View Details
- 14 Jan 2019
- Op-Ed
These 4 CEOs Created a New Standard of Leadership
Mayo Clinic in 2009, the world-famous medical center was struggling financially. Congress would soon be negotiating the terms of the Affordable Care Act (ACA), the Obama Administration’s signature health care legislation. From the outset,... View Details
- 30 Aug 2016
- First Look
August 30, 2016
Rapidly Developed Patient-Centered Outcome Measures By: Shah, Kevin P., Tracy E. Spinks, and Thomas W. Feeley Abstract—In 2014, The University of Texas MD Anderson Cancer Center created a streamlined process for developing measure sets... View Details
Keywords: Carmen Nobel
- 03 Jul 2018
- First Look
New Research and Ideas, July 3, 2018
one emerging economy. Based on an exploratory field study of medical device development projects in India, we observe the frequent, iterative testing of prototypes in clinical settings and investigate the related learning process. The... View Details
Keywords: Dina Gerdeman
- 23 May 2017
- First Look
First Look at New Ideas and Research: May 23, 2017
patients, and 12% of total Medicare spending are associated with physician beliefs unsupported by clinical evidence. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=49218 Stock Price Synchronicity and Material... View Details
Keywords: Carmen Nobel
- 22 Aug 2005
- Research & Ideas
The Hard Work of Failure Analysis
rationalizations for the failures. Specifically, managers attributed large failures to uncontrollable events outside the organization (e.g., the economy) and to the intervention of outsiders. Small failures were interpreted as flukes, the natural View Details
Keywords: by Amy Edmondson & Mark D. Cannon
- 25 Sep 2019
- Research & Ideas
The Economic Cost of Physician Burnout
the dollar losses were related to physician turnover and reduced clinical hours. The research adds to previous work showing how physician stress generates negative clinical and organizational outcomes. No... View Details
- 2011
- Book
Detour: My Unexpected, Amazing, Life Changing Journey With OnStar
By: Chet Huber
Detour is the story behind the launch of OnStar’s now well known blue button, as told through the eyes of its founder and CEO of over fourteen years, Chet Huber. It’s a personal narrative that describes the events that led up to General Motors’ unexpected choice... View Details
Keywords: General Motors; OnStar; Technological Innovation; Business Startups; Transportation; Safety; Personal Development and Career; Creativity; Success; Business History; Auto Industry
Huber, Chet. Detour: My Unexpected, Amazing, Life Changing Journey With OnStar. CreateSpace Independent Publishing Platform, 2011.
- 17 Sep 2013
- First Look
First Look: September 17
experiential quality demonstrate better clinical outcomes as measured by length of stay and readmissions, but have worse performance with regard to cost efficiency. This may result in hospitals inability to... View Details
Keywords: Sean Silverthorne
- 23 Nov 2009
- Research & Ideas
Management’s Role in Reforming Health Care
for-profit institution. In terms of health-care delivery, the absence of a profit motive doesn't mean that people should tolerate poorly designed processes and systems—especially when organizational performance is a necessary component of realizing the absolute best... View Details
- 11 Jul 2017
- First Look
First Look at New Ideas and Research, July 11
patients with laryngeal cleft seen between 2008 and 2013 at the Massachusetts Eye and Ear Infirmary Pediatric Aerodigestive Center. Retrospective chart review was performed to identify clinic utilization by patients as well as patient... View Details
Keywords: Sean Silverthorne
- 03 Oct 2017
- First Look
First Look at Research and Ideas, October 3, 2017
increase medical business skills and raise clinical performance. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=53281 Tournament Incentive Plans Incorporating Objective and Subjective Criteria: Implications for a... View Details
Keywords: by Sean Silverthorne