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- All HBS Web (398)
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- 27 Feb 2017
- Research & Ideas
Reputation is Vital to Survival in Turbulent Markets
of our clients who saw how we managed to overcome the crisis.” —Antonio Madero, Founder, Chairman and CEO of Sanluis Corporation (a leading Mexico-based automotive parts maker) Silverthorne: Was this focus on reputation development pushed... View Details
Keywords: by Sean Silverthorne
- 24 Jan 2012
- First Look
First Look: Jan. 24
constantly evolving-the options facing Shapiro and HUGE must be considered in light of an industry structure that blurs the lines across competitors, complements, and clients and could easily shift for or against digital agencies such as... View Details
Keywords: Sean Silverthorne
- 05 Feb 2013
- First Look
First Look: Feb. 5
results suggest that board of director networks provide economic benefits that are not immediately reflected in stock prices. Paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1651407 Leading in Crises: Observations on the Political and Decision-Making... View Details
Keywords: Sean Silverthorne
- 08 Oct 2013
- First Look
First Look: October 8
opacity and agility. Clients find it very difficult to judge a firm's performance in advance, because they are usually hiring it for specialized knowledge and capability that they themselves lack. Price becomes a proxy for quality. And... View Details
Keywords: Sean Silverthorne
- 26 Mar 2006
- Research & Ideas
The Office of Strategy Management
non-scorecard users. Based on our research and client work, we created a model to describe the roles and responsibilities of an OSM, as described in the recent Harvard Business Review article. Some of these... View Details
Keywords: by Martha Lagace
- 03 Dec 2014
- What Do You Think?
Can the Brilliant Jerk Be Managed Effectively?
problems for colleagues. They are demanding to the point of being abusive, they make promises to clients that their colleagues cannot meet, they take too much credit for success, and they generally are unable to adhere to commonly shared... View Details
Keywords: by James Heskett
- 21 Feb 2005
- Op-Ed
Is Business Management a Profession?
individuals. In response to the recent scandals, politicians and government officials have stepped in to pass new laws and create new regulations, while prominent persons on Wall Street and elsewhere in the business community have issued... View Details
- 15 Mar 2017
- Lessons from the Classroom
More Than 900 Examples of How Climate Change Affects Business
This word cloud is composed of blog posts by more than 900 students describing how individual organizations are likely to be affected by climate change. Image by Patrick Clapp Last fall, first-year MBA students at Harvard Business School received a new assignment in... View Details
- 13 Dec 2011
- First Look
First Look: Dec. 13
strong brand, robust growth in international and domestic markets, and premium price and margins, Natura was consistently rated as one of the preferred places to work in Brazil. Its focus on social and environmental responsibility was a... View Details
Keywords: Sean Silverthorne
- 27 May 2015
- Research & Ideas
Build 'Scaffolds' to Improve Performance of Temporary Teams
each pod having ultimate responsibility for its queue of patients. Because of the staggered and differing shifts, the entire team membership could changeover in as little as five hours. The qualitative data showed better coordination... View Details
- 26 Jun 2018
- First Look
New Research and Ideas, June 26, 2018
Political Influence of Voters' Interests on SEC Enforcement By: Heese, Jonas Abstract—I examine whether political influence as a response to voters’ interest in employment levels is reflected in the enforcement actions of the Securities... View Details
Keywords: Dina Gerdeman
- 17 Jan 2023
- Book
Good Companies Commit Crimes, But Great Leaders Can Prevent Them
convicted Enron executives—he concluded that their crimes were seldom calculated, but rather inspired by gut feelings and a striking absence of empathy for the clients who lost their money. Soltes talked to HBS Working Knowledge about the... View Details
Keywords: by Lane Lambert
- 30 Mar 2020
- Research & Ideas
The New Rules for Remote Work: Pandemic Edition
so everyone knows not to expect an immediate response during certain chunks of the day. And, if a manager starts sending out emails on Sunday mornings because that’s her own best time to work, she should make it clear that her... View Details
Keywords: by Dina Gerdeman
- 29 Apr 2014
- First Look
First Look: April 29
Abstract—We study the effect of different levels of information on two-sided platform profits under monopoly and competition. One side (developers) is always informed about all prices and therefore forms responsive expectations. In... View Details
Keywords: Sean Silverthorne
- 04 Nov 2013
- Research & Ideas
The Real Cost of Bribery
headaches it causes. Rather, bribery's most significant impact is its negative effect on employee morale. Initiation, Detection, And Response Serafeim aimed to find out how bribery affected a firm's operations across four dimensions of... View Details
Keywords: by Carmen Nobel
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
decisions more quickly and reliably. Case 3: Preempt the threats Brazil Energy Biomass is an energy producer, generating steam from biomass and selling the energy to industrial clients in take-or-pay contracts. The company has two plants... View Details
- 04 Jun 2018
- What Do You Think?
Are There Conditions Under Which Directors Should Consider Hiring a CEO Fired Elsewhere for Inappropriate Behavior?
that forces us to consider a follow-on question. When #METOO asked her boss to help her avoid a client who had raped someone from another organization, instead of helping her, the boss began behaving inappropriately toward her. Rejecting... View Details
Keywords: by James Heskett
- 01 Nov 2011
- First Look
First Look: Nov. 1
capital would provide sufficient loss absorption when called upon, would there be sufficient demand for this new instrument, would it be cost effective capital, and what were the risks to Credit Suisse' reputation with clients and... View Details
Keywords: Sean Silverthorne
- 29 Jul 2013
- Research & Ideas
A Manager’s Moral Obligation to Preserve Capitalism
Capitalism's moral logic was perhaps most famously articulated by free market champion Milton Friedman when he said that "the social responsibility of business is to increase its profits." That sentiment puts faith in the market... View Details
Keywords: by Michael Blanding
- 20 Oct 2003
- Research & Ideas
Gaps in the Historical Record: Development of the Electronics Industry
Westinghouse, and AT&T), and Telefunken (a joint venture of the two European leaders, Siemens and AEG). After World War II knocked out Telefunken, RCA took the lead in commercializing television worldwide. It was then solely View Details