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- Faculty Publications (39)
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- All HBS Web (137)
- Faculty Publications (39)
- 30 Mar 2003
- Research & Ideas
How Your Employees and Customers Drive a New Value Profit Chain
same. Allocating resources to retain the most profitable and to induce customer behaviors that lead to greater profitability is the key to survival. Typically, 20 percent of the customers or clients are producing 80 percent of the... View Details
Keywords: by Manda Mahoney
- 19 Apr 2011
- First Look
First Look: April 19
on the team. Although she had been the key decision-maker in the early weeks of the project, Julia Narino now finds that her team increasingly discounts her deep client expertise while deferring to the senior partner's more generalized... View Details
Keywords: Sean Silverthorne
- 18 Sep 2000
- Research & Ideas
Getting It Done: Improving Nonprofit Performance
available during organizational development, and the conditions of its acquisition that all work together to create a powerful influence on management behavior and organizational culture." It is therefore imperative, Grossman argues, that... View Details
Keywords: by James E. Aisner
- Web
Africa - Global Activities 2021
Emory University, to work at McKinsey & Company. There she was responsible for strategy due diligence and planning for financial services and public sector clients in Africa and the Middle East. “I discovered a pathway to economic... View Details
- 01 Mar 2011
- First Look
First Look: March 1
PublicationsThe New M&A Playbook Authors:Clayton M. Christensen, Richard Alton, Curtis Rising, and Andrew Waldeck Publication:Harvard Business Review 89, no. 3 (March 2011) Abstract Companies spend more than $2 trillion on View Details
Keywords: Sean Silverthorne
- 23 Feb 2010
- First Look
First Look: Feb. 23
network of client employees and an equally vast internal network of the firm's employees. The GEP needs to have a deep understanding of the client and its industry in order to identify opportunities and... View Details
Keywords: Martha Lagace
- 20 Oct 2015
- First Look
October 20, 2015
Gujarati-speaking Indians are 108 times more likely to manage motels. We develop a model of social interactions where non-work relationships facilitate the acquisition of sector-specific skills. The resulting scale economies generate... View Details
Keywords: Sean Silverthorne
- 18 Jul 2017
- First Look
First Look at New Research and Ideas, July 18, 2017
broker, such imitation does not occur. Similarly, we show that the clients of the broker employed by activist investors to execute their trades tend to buy the same stocks just before the filing of the 13D. This evidence also suggests... View Details
Keywords: Sean Silverthorne
- 27 Sep 2011
- First Look
First Look: September 27
performance in their exchange ties (Gulati and Sytch, 2007) and acquisitions (Zaheer et al., 2010); revenues (Baum et al., 2000; Shipilov and Li, 2008); market share (Zaheer and Bell, 2005) and market entry (Jensen, 2008); IPO success... View Details
Keywords: Sean Silverthorne
- 12 May 2022
- News
Turning a Moment into a Movement
first seat on a public board at Altimeter Growth Corporation, a special-purpose acquisition company (SPAC). Since launching in September 2020, the Board Challenge’s singular mission has been to increase the representation of Black... View Details
Keywords: Margie Kelley
- 20 Jul 2010
- First Look
First Look: July 20
managed market disruptions and opportunities through acquisition and organic innovations. Its latest brands, 3DVIA, offers 3D models and lifelike experiences to a new non-professional client category, the... View Details
Keywords: Martha Lagace
- 16 Dec 2014
- First Look
First Look: December 16
risks and making bold investments based on anticipated industry trends and client demand. Now, despite slowing demand for CRO services, PAREXEL is betting that a global footprint and technology capabilities will become its key future... View Details
Keywords: Sean Silverthorne
- 30 Oct 2018
- First Look
New Research and Ideas, October 30, 2018
ready for bots to become the face of its brand to its prospective customers? Purchase this case:https://hbsp.harvard.edu/product/518067-PDF-ENG Harvard Business School Case 318-114 Verizon 2018 In 2018, CEO Lowell McAdam led efforts to transform Verizon through digital... View Details
Keywords: Dina Gerdeman
- 12 May 2009
- First Look
First Look: May 12, 2009
development—supplying energy to impoverished rural areas in India, against environmental damage-caused by the use of coal-fired power plants. Purchase this case: http://hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=609057 GSK's View Details
Keywords: Martha Lagace
- 01 Jun 2014
- News
Ready for Takeoff
returned to Bain after graduation, one of her new clients was TAM Airlines. As part of a team charged with optimizing the airline's network and its budget, Sender really liked the TAM people she met. They were passionate about their work,... View Details
- 26 Jul 2004
- Research & Ideas
A Better Way to Negotiate: Backward
guy who calls the guy.'" When David Lax, my coauthor on 3-D Negotiation: Creating and Claiming Value for the Long Term (forthcoming from Harvard Business School Press), and I were advising a client who was seeking to sell his... View Details
Keywords: by James K. Sebenius
- 17 Mar 2009
- First Look
First Look: March 17, 2009
http://harvardbusinessonline.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=709473 Exeter Group, Inc. Harvard Business School Case 409-001 Jonathan Kutchins and Mark Cullen, managing partners of IT consulting firm Exeter Group, Inc., are considering four potential... View Details
Keywords: Martha Lagace
- 06 Nov 2006
- Research & Ideas
How South Africa Challenges Our Thinking on FDI
except at the innovation frontier where we do see foreign companies setting up. So even as many in South Africa would see the acquisition of a successful company as potentially not the right kind of direct investment, the fact that it... View Details
Keywords: by Martha Lagace
- 08 Nov 2016
- First Look
November 8, 2016
Founded in December 2010, NOW, based in Atlanta, Georgia, was serving clients in nine states. With 2013 year-to-date revenue of roughly $100,000, NOW was financed with $2.5 million of founder as well as friends and family equity. NOW's... View Details
Keywords: Sean Silverthorne
- 01 Dec 2011
- News
Making the Case for Leadership
important, too: as Houghton once wrote (paraphrasing Justice Learned Hand), “Perhaps the spirit of leadership is the spirit that is not so sure it is right all the time.” —GE Taran Swan Leading from the Middle Swan in 1998 at Nickelodeon Latin America (bottom) and... View Details
Keywords: Garry Emmons;Julia Hanna;Roger Thompson; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; National Security and International Affairs; Government; Health, Social Assistance; Data Processing, Hosting, and Related Services; Information; Electrical Equipment, Appliance, and Component Manufacturing; Manufacturing; Food Manufacturing; Manufacturing; Nonmetallic Mineral Product Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services