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- All HBS Web (135)
- Faculty Publications (45)
- Web
Patients - Institute For Strategy And Competitiveness
Insist providers provide their results with patients like you. Choose cost-effective health plan structures involving deductibles together with HSAs to save for future health care needs Seek a long-term relationship with a plan instead of plan View Details
- 19 Dec 2006
- First Look
First Look: December 19, 2006
provided by multinational firms. Detection Defection: Measuring and Understanding the Predictive Accuracy of Customer Churn Models Authors:Scott Neslin, Sunil Gupta, Wagner Kamakura, Junxiang Lu, and Charlotte Mason Periodical:Journal of... View Details
Keywords: Sean Silverthorne
- 18 Sep 2019
- News
Level Up
industry, suddenly ripe for disruption,” she says. Ruggiero cofounded the Sports Innovation Lab in late 2016, determined to ready the industry for the revolution. The lab is a research firm, but it’s not churning out quarterly white... View Details
- 30 Apr 2008
- Sharpening Your Skills
Sharpening Your Skills: Brand Management
writer James Patterson, who determines what his customers wants to read, then systematically churns it out in volume. Key concepts include: Patterson regularly outsells other "brand-name authors" such as Stephen King by simply publishing... View Details
- 01 Oct 1996
- News
Starting Now — Bruce Wasserstein (MBA 1971)
ultimate point of crisis." His opponent in those days was often his sister, Wendy, who herself emerged from the creative Wasserstein family milieu to become a Pulitzer Prizewinning playwright, churning out Broadway hits such as Isn't It... View Details
- 19 Apr 2011
- First Look
First Look: April 19
Churn Through Greater CHI F. Asís Martínez-Jerez, Thomas Steenburgh, Jill Avery, and Lisa BremHarvard Business School Case 110-052 HubSpot, a web marketing startup, is under pressure from VCs to rapidly acquire new customers and to... View Details
Keywords: Sean Silverthorne
- 01 Jun 2024
- News
Turning Point: On the Line
Leonard Dick (MBA 1990) (Illustration by Gisela Goppel) Leonard Dick (MBA 1990) (Illustration by Gisela Goppel) Day 116 was bizarrely poetic. Or poetically bizarre. And not just because I was an HBS grad participating in his second strike. To that point in last year’s... View Details
- 30 Dec 2013
- Research & Ideas
Most Popular Articles of 2013
productivity and quality of care can be increased by uncovering organizational factors associated with operational failures so that hospitals can reduce the frequency with which these failures occur. Research by Anita L. Tucker and colleagues. Managing View Details
Keywords: by Staff
- 01 Mar 2019
- News
The Blue-Green Revolution
temperatures are to be found. The ponds could even be parked next to heavy CO2 emitters like cement factories and power plants so that the organisms can suck up excess carbon while churning out clean, renewable biocrude. Breakthroughs in... View Details
- 29 May 2013
- Research & Ideas
Faculty Symposium Showcases Breadth of Research
original employment—but that doesn't mean they don't dramatically shake up thousands of lives. "The one thing that's clear is that there's a lot more churn after the private equity guys come in," Lerner said. "There are a... View Details
- 18 Nov 2014
- First Look
First Look: November 18
churn problem. Netflix used Cinematch, its proprietary movie recommendation software, to promote individually determined best-fit movies to customers. Hastings determined that a 10% improvement to the Cinematch algorithm would decrease... View Details
Keywords: Sean Silverthorne
- 29 Jun 2022
- Blog Post
Harvard Business School Announces the 2022-2023 Blavatnik Fellows
digital therapeutics company using an AI and digital biomarkers-enabled platform that will churn out highly potent and personalized therapies at a fraction of the current cost and time. Prior to HBS, Alex worked with the World Health... View Details
- Blog
Emerging from the Pandemic: Insights from South Asia and ASEAN
with about 65% of the population under the age of 35. Like other places in the world, the pandemic caused a big churn in the job market, with people changing jobs and taking on new roles. That generates a significant need for leadership... View Details
- 18 Sep 2017
- Blog Post
Applying HBS Lessons in an African Context
example, in my first semester Technology and Operations Management class where we studied a New Zealand yacht racing case, I used my experience from doing a churn reduction model for a South African Telecom operator to recommend whether... View Details
- 01 Sep 2018
- News
Turning Point: Power Outlet
officer in Baton Rouge, Louisiana. There had been a number of other police killings of black males leading up to that point, including Eric Garner and John Crawford, as well as 12-year-old Tamir Rice. I flew home to New York and went to bed with those disturbing,... View Details
- 01 Jan 2003
- News
Charles O. Rossotti, MBA 1964
me to bring about fundamental change." The agency Rossotti took over had 102,000 employees who annually collected $1.5 trillion in taxes, processed a billion documents, and churned out 80 million refunds. Amid so many transactions,... View Details
- 01 Jun 2010
- News
Rethinking the MBA
there’s an urgent need to rethink the MBA. Garvin: Simply because MBAs are being churned out in large numbers doesn’t mean that we have the ideal combination of course offerings or that we prepare students as well as possible for the... View Details
- 13 Oct 2010
- Research & Ideas
How Government can Discourage Private Sector Reliance on Short-Term Debt
institutions instead, which the industry churned out en masse. One result: many financial institutions placed not only themselves, but the broader financial system, at risk. When a financial institution can no longer repay its debts, it... View Details
- 28 Jun 2017
- Research & Ideas
Minimum Wage Hikes Drive (Lousy) Restaurants Out of Business
unemployment. Luca believes that given the high amount of churn in the restaurant industry, it’s quite possible that employees who are left jobless from one restaurant that shuts down often find work at other places. “While there’s still... View Details
- 01 Jan 2002
- News
Orin C. Smith (MBA '67)
looks pretty tranquil," he says. "But there's a lot of churning going on below the surface. To grow a company as rapidly as we have is unusual, particularly when you consider the fact that our average transaction is less than four... View Details