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  • All HBS Web  (4,804)
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Show Results For

  • All HBS Web  (4,804)
    • People  (16)
    • News  (1,596)
    • Research  (1,663)
    • Events  (29)
    • Multimedia  (68)
  • Faculty Publications  (1,136)
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  • Web

McCollum Center | About

McCollum Center McCollum Center was made possible through the support of Margaret W. and Leonard F. McCollum and the Continental Oil Company. It is named in honor View Details
  • 22 Oct 2019
  • News

2019 Deming Cup for Operational Excellence

  • February 2023
  • Case

Ransomware Attack at Springhill Medical Center

By: Suraj Srinivasan and Li-Kuan (Jason) Ni
In July, 2019, Springhill Medical Center (“SMC”) in Mobile, Alabama, fell prey to a malicious ransomware attack that crippled the hospital’s internal network systems and public-facing web page. While the hospital rushed to securely restore the network, medical... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Health Industry; United States; Alabama
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Srinivasan, Suraj, and Li-Kuan (Jason) Ni. "Ransomware Attack at Springhill Medical Center." Harvard Business School Case 123-065, February 2023.
  • 01 Dec 2004
  • News

Emmons Heads Christensen Center

Willis Emmons (MBA ’85, PHDBE ’89) has rejoined HBS as the first director of the C. Roland Christensen Center for Teaching and Learning. Emmons, who began his new position in October, taught at HBS from 1989... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • April 2016
  • Teaching Note

HNA Group: Global Excellence with Chinese Characteristics

By: William C. Kirby and Joycelyn W. Eby
This teaching note is designed to support the teaching of HBS case number 316-013, "HNA Group: Global Excellence with Chinese Characteristics." View Details
Keywords: Corporate Culture; Airline Industry; China; Cross-cultural Adaptation; Air Transportation; Business Conglomerates; Globalization; Corporate Social Responsibility and Impact; Air Transportation Industry; China
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Kirby, William C., and Joycelyn W. Eby. "HNA Group: Global Excellence with Chinese Characteristics." Harvard Business School Teaching Note 316-157, April 2016.
  • March 1999 (Revised August 1999)
  • Case

SCORE! Educational Centers (D)

Describes Rob Waldron's actions upon assuming leadership of SCORE! Educational Centers, an after-school tutoring enterprise. Examines the issue of acquiring and growing a small, self-owned company into a professional organization. Focuses on the steps Waldron takes to... View Details
Keywords: Leadership; Business Growth and Maturation; Employee Relationship Management; Teaching; Recruitment; Education Industry; United States
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Burton, M. Diane, Jeffrey L. Bradach, and Naomi Atkins. "SCORE! Educational Centers (D)." Harvard Business School Case 499-059, March 1999. (Revised August 1999.)
  • June 2014 (Revised January 2017)
  • Supplement

YAAS's Service Center (C)

By: Brian Hall and Sara del Nido
This case is about a compensation change at an automotive service company in the Middle East. The case allows investigation and analysis of many issues related to compensation design and human resource management, and even change management. The focus of the case is... View Details
Keywords: Compensation; Emotions; Values; Human Resources; Labor; Negotiation; Organizations; Social Psychology; Value Creation; Motivation and Incentives; Auto Industry; Service Industry; Kuwait; Middle East
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Hall, Brian, and Sara del Nido. "YAAS's Service Center (C)." Harvard Business School Supplement 914-051, June 2014. (Revised January 2017.)
  • July 1993 (Revised December 2003)
  • Case

Sears Auto Centers (A)

By: Lynn S. Paine and Michael Santoro
The CEO of Sears must decide how to respond to allegations that the company's auto repair division has been misleading consumers and charging them for unnecessary repairs. View Details
Keywords: Corporate Governance; Corporate Accountability; Ethics; Organizational Culture; Compensation and Benefits; Management Teams; Employees; Behavior; Motivation and Incentives; Performance Improvement; Auto Industry
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Paine, Lynn S., and Michael Santoro. "Sears Auto Centers (A)." Harvard Business School Case 394-009, July 1993. (Revised December 2003.)
  • 2018
  • Flash Talks

Center for Employment Equity

  • February 2004 (Revised August 2004)
  • Case

National Semiconductor's India Design Center

By: Jeffrey T. Polzer and Elizabeth Kind
The senior managers of the India Design Center used 360-degree feedback to develop their team competencies. Now, three new managers are about to join their management team, and Ashok Kumar, director of the center, must decide how to integrate the new managers in a way... View Details
Keywords: Groups and Teams; Information Technology Industry; India
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Polzer, Jeffrey T., and Elizabeth Kind. "National Semiconductor's India Design Center." Harvard Business School Case 404-102, February 2004. (Revised August 2004.)
  • March 1999 (Revised August 1999)
  • Case

SCORE! Educational Centers (A)

Describes the start-up, strategy, organizational design, and operations of SCORE! Educational Centers, an after-school tutoring enterprise. Alan Tripp, founder and CEO, is faced with growing organizational stresses and a looming venture capital deadline. Examines... View Details
Keywords: Strategy; Management Style; Leadership; Organizational Design; Teaching; Entrepreneurship; Education Industry; United States
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Burton, M. Diane, Jeffrey L. Bradach, and Naomi Atkins. "SCORE! Educational Centers (A)." Harvard Business School Case 499-056, March 1999. (Revised August 1999.)
  • 12 Feb 2013
  • News

Welcome to the Future of Advertising Insight Center

  • 05 Jan 2011
  • News

Baker Library I Bloomberg Center Exhibit Examines the History of Personal Credit

  • 22 Nov 2010
  • News

Harvard University Announces Appointment of Jeffrey R. Williams as Executive Director of Harvard Center Shanghai

  • 27 Oct 2008
  • Lessons from the Classroom

Achieving Excellence in Nonprofits

Sean Silverthorne: What organizations are included in "social enterprise," and why do you define it in the way that you do? Herman "Dutch" Leonard: We include as a "social enterprise" any organization that places a social mission at the... View Details
Keywords: by Sean Silverthorne
  • August 2016
  • Case

VMD Medical Imaging Center

By: Susanna Gallani and Eva Labro
VMD Medical Imaging Center, a local independent provider of medical imaging services, is facing some important challenges. Despite efficiency improvements and cost cutting initiatives carried out over the past few years, their profitability is shrinking; their prices... View Details
Keywords: Costing; Death Spiral; Transfer Pricing; Activity Based Costing and Management; Competitive Strategy; Medical Specialties; Health Industry
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Gallani, Susanna, and Eva Labro. "VMD Medical Imaging Center." Harvard Business School Case 117-002, August 2016.
  • 01 Dec 2010
  • News

Innovation Takes Center Stage

(video) When Dean Nitin Nohria stepped onto the Burden Auditorium stage on the morning of October 1 to welcome a standing-room-only reunion crowd back to Harvard Business School, his audience was as attentive as any he had experienced in... View Details
Keywords: Roger Thompson
  • 04 Mar 2019
  • News

The Strategy Question at the Center of Lyft’s IPO

  • June 2014 (Revised January 2017)
  • Supplement

YAAS's Service Center (B)

By: Brian Hall and Sara del Nido
This case is about a compensation change at an automotive service company in the Middle East. The case allows investigation and analysis of many issues related to compensation design and human resource management, and even change management. The focus of the case is... View Details
Keywords: Compensation; Emotions; Values; Human Resources; Labor; Negotiation; Organizations; Social Psychology; Value Creation; Motivation and Incentives; Auto Industry; Service Industry; Kuwait; Middle East
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Hall, Brian, and Sara del Nido. "YAAS's Service Center (B)." Harvard Business School Supplement 914-050, June 2014. (Revised January 2017.)
  • September 2014 (Revised December 2014)
  • Case

The Ullens Center for Contemporary Art

By: Mukti Khaire and Nancy Hua Dai
Since its opening in Beijing in November 2007 as the first non-profit art center in China, UCCA had been operating with the mission to "promote the continued development of the Chinese art scene, foster international exchange, and showcase the latest in art and culture... View Details
Keywords: Art World; Art Gallery; Art Market; Arts; Nonprofit Organizations; Entrepreneurship; China
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Khaire, Mukti, and Nancy Hua Dai. "The Ullens Center for Contemporary Art." Harvard Business School Case 815-022, September 2014. (Revised December 2014.)
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