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12 Jul 2010
Research & Ideas

Rocket Science Retailing: A Practical Guide

with a career and seeks to find employees who are looking for one, too. In fact, during the training period, all trainees are offered $2,000 to quit Zappos: Most decline the offer. Zappos's approach to managing its employees results in... View Details

Keywords: by Martha Lagace; Retail; Auto

05 Dec 2017
Research & Ideas

What We've Learned from 101 Entrepreneurs in Emerging Markets

full of accounts of those mistakes—that’s one of the really nice features. Because of the status of these individuals and the high degree of respect they command, I think they’ve treated the videos as an opportunity to reflect honestly and candidly on the long arc of... View Details

Keywords: by Sean Silverthorne