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- All HBS Web (294)
- Faculty Publications (44)
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- 04 Apr 2011
- HBS Case
Reinventing the National Geographic Society
loyalty is still to their silos," Garvin observes. The case encourages students to put themselves in his place. Is Fahey moving too slowly? Does he have the right people in the right positions? Is the new mission—"to inspire people to View Details
- Research Summary
Overview
My academic research centers on uncovering and closing gaps between the theory and reality of tax policy. My main contribution has been to identify and address a mismatch between the goals for taxation typically assumed in theory and the goals the public and... View Details
- 07 Jan 2019
- Research & Ideas
The Better Way to Forecast the Future
to are probability forecasts, outlining the likelihood of the storm going in one direction versus another. In economics, the Federal Reserve Bank of Philadelphia coordinates probability and point forecasts for predicted growth in gross... View Details
- 11 Feb 2020
- Sharpening Your Skills
10 Rules Entrepreneurs Need to Know Before Adopting AI
is superior, but because the end-to-end product is better. Focusing on serving your customers’ end users should be baked into the team’s DNA. In most cases, you are building more than the ML product, so collaboration and coordination is... View Details
Keywords: by Rocio Wu
- 26 Nov 2001
- Research & Ideas
How Toyota Turns Workers Into Problem Solvers
systems of factories, hotels, hospitals, or agencies as reflected in (a) the structure of who gets what good, service, or information from whom, (b) the coordinative connections among people so that they can express reliably what they... View Details
- 06 Oct 2020
- Sharpening Your Skills
18 Tips Managers Can Use to Lead Through COVID's Rising Waters
firms do not have a succession plan. Maintaining best practices around physical and mental health is not a luxury or a frill, but an essential aspect of risk management. CEOs and top management need to prioritize taking care of their own... View Details
Keywords: by Sean Silverthorne
- 02 Oct 2006
- Research & Ideas
Negotiating in Three Dimensions
"interests," or what each side really cares about. Failure to uncover interests often leads to mistakes in our second dimension, deal design, such as treating potentially more cooperative agreements as pure price deals in which... View Details
Keywords: by Martha Lagace
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
these narratives A common feature of all resilient businesses we interviewed is that they proactively sought information from a variety of sources, including suppliers, trade associations, and health care professionals. Managers readily... View Details
- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
care workers. These responses may be focused on the immediate emergency of the pandemic with the idea of returning to business-as-usual at some point. Other companies are making deeper changes that are changing their business-as-usual... View Details
- 15 Jun 2007
- Research & Ideas
Remembering Alfred Chandler
of organizational capabilities, technological innovation through R&D, problem solving, knowledge, and continuous learning—investment in human capital and technology that only firms could generate. Chandler placed the issue of managerial View Details
Keywords: by Sean Silverthorne
- 16 Jul 2013
- First Look
First Look: July 16
electricity production and consumption to reduce spikes in demand; and EMBARQ, based in Washington, DC, which coordinates the interests of business and government to organize city transit services. Publisher's link:... View Details
Keywords: Anna Secino
- 15 Jun 2020
- Research & Ideas
A Mass Crisis Can Overwhelm Health Care. Liberia Found a Solution.
rural parts of the country. It provides workers with more highly trained supervisors, pays them a living wage, and coordinates with the existing health care system, mostly in urban areas. “In retail mall... View Details
- 11 Jun 2020
- In Practice
Are Digital Organizations Better at Overcoming COVID?
strain. They had a robust configuration that enabled new purposes, new software deployments, and new coordinated routines across teams. The best can use this as an opportunity to experiment and learn where technology can deliver service... View Details
Keywords: by Danielle Kost
- 01 Mar 2017
- Research & Ideas
A Good Thing Happens When Doctors Start Talking to Their Patients
Kaplan and Porter are looking closely at alternative funding models that help align incentives with better patient outcomes, especially bundled payments that strongly motivate providers along a patient’s care cycle to integrate and View Details
- 30 Mar 2020
- Research & Ideas
Readers Ask: I Need Tips for Working at Home
coronavirus is changing everything we know about how to get work done. The New Rules for Remote Work: Pandemic Edition Many parents are working and caring for kids at home. How can managers set expectations? Choudhury: It's a great... View Details
Keywords: by Kristen Senz
- 17 Sep 2020
- Research & Ideas
Many Small-Business Employees May Be Close to Losing Health Insurance
overwhelmingly reported they would pay wages first, but health care premiums were the second-most critical bill overall, and clearly ahead of rent,” the researchers write. “As one respondent put it, ‘[h]ealth insurance is so important to... View Details
- 27 May 2020
- Research & Ideas
What South Korea Teaches the World About Fighting COVID
whereas South Korea has 216 cases per million. "South Korea created a vast number of testing sites, which included not only big hospitals but local clinics and public health care facilities." What South Korea teaches us is that proactive... View Details
- 19 Jun 2012
- First Look
First Look: June 19
understand and capitalize on the needs of health care businesses. With the recent passage of health care reform adding to the pressures already squeezing the health care... View Details
Keywords: Sean Silverthorne
- 20 Dec 2004
- Research & Ideas
How an Order Views Your Company
companies have done a great job, and some have not. To take advantage of the information and effect OMC changes, one has to coordinate across functions, disciplines, and departments. A company has to address issues of organization,... View Details
Keywords: by Sarah Jane Johnston
- 06 May 2019
- Research & Ideas
Consumers Blame Business for Global Health Problems. Can Business Become the Solution?
goals, strategies, operational plans, and metrics to evaluate the effectiveness of a culture of health effort. Coordination of the effort at the top can include chief human resources executives, chief medical officers, chief... View Details