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- All HBS Web (445)
- Faculty Publications (25)
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- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
21 years. Nowitzki refined his skills by breaking them down into their component parts and focusing intently on the elements that needed improvement—not just practicing jump shots, but watching videos and breaking down the movements and... View Details
- 23 Jan 2015
- Research & Ideas
Oil Price Fallout: What Happens Next?
The last six years have proved just how fluid the international oil market is. And if recent support of the Keystone Pipeline by the U.S. House of Representatives and the Nebraska Supreme Court (which approved the pipeline's path through that state) are any indication,... View Details
- 05 Jun 2000
- What Do You Think?
What’s Happening to Our Patience?
our spare time so we kill it." I assume he means that we engineer our lives so that we are always busy, thereby avoiding spare time. Aurin Bhattacharjee admonishes us to "moderate our ways and... View Details
Keywords: by James Heskett
- 31 May 2023
- Research & Ideas
With Predictive Analytics, Companies Can Tap the Ultimate Opportunity: Customers’ Routines
used that information to predict how often and when a customer may request a car as part of their routine. The model could drill into specific kinds of routines, too: The model identifies seven clusters of... View Details
- 05 Sep 2006
- Research & Ideas
HBS Cases: Porsche’s Risky Roll on an SUV
A decade ago, Porsche, the luxury car company, found itself at a crossroads. Renowned for its classy (and expensive) sports cars, the firm had taken a hit in the wake of the 1987 stock market crash and suffered in great View Details
- 10 Jun 2002
- Research & Ideas
Reinventing the Industrial Giant
GMBuyPower.com, which enables customers to order cars online. The second is the development of its OnStar technology, which, according to the company's 1999 annual report, will enable the first "Web car." 72 The third change is... View Details
- 07 Jan 2013
- Lessons from the Classroom
Culture Changers: Managing High-Impact Entrepreneurs
European cuisine—American food was considered too rustic and parochial. Beard changed how the world thought about American food, in part by insisting on local ingredients and tapping into regional cuisines while exhorting other chefs to... View Details
- 11 May 2015
- Research & Ideas
A Road Map to Fix America’s Transportation Infrastructure
Any highway commuter who has wasted hours stuck in traffic can see the cracks in the United States' transportation system, as can any airline passenger who has been stranded overnight in an airport. Yet while many agree that the need for infrastructure change is... View Details
- 02 Jun 2011
- Research & Ideas
Signing at the Top: The Key to Preventing Tax Fraud?
Editor’s note: Concerns about data falsification and fabrication in a study conducted by Francesca Gino as part of this article have been shared by Harvard Business School with the publishing journal’s editor, along with a request that... View Details
- 17 Dec 2001
- Research & Ideas
Enterprising Women
business leaders, moderated by HBS professor Myra Hart, at the Harvard Business School Entrepreneurship Conference. Robin Chase said that being a woman did not hinder her ability to start Zipcar, a service allowing customers to rent cars... View Details
Keywords: by Julia Hanna
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer Data—Use It
launches an initiative to solve this problem and identifies the number of spare power supply parts it sends out weekly as the measure it will use to track the progress. The transactional measure—the number... View Details
Keywords: by Jean Ayers
- 29 Sep 2003
- Research & Ideas
Why Managing Innovation is Like Theater
implications of many car body structures, more than they could afford to test with actual cars.4 But experimentation, though important, is only part of what is achieved by cheap and rapid iteration. If you... View Details
Keywords: by Rob Austin & Lee Devin
- 27 Jun 2007
- Lessons from the Classroom
Learning to Make the Move to CEO
and people part of the equation. Tushman, for example, asks a fundamental question: As a leader, what do you have to do to cause an organization to change? "Over all of this, we use a number of experiential exercises so people can... View Details
- 02 Nov 2016
- What Do You Think?
Are Employees Becoming Job 'Renters' Instead of 'Owners'?
is: job ownership: nature or nurture? What do you think? Original Column There’s an age-old question: “Does anyone ever take a rental car to the car wash?” For years, Bill Marriott instinctively has picked... View Details
Keywords: by James Heskett
- 19 Nov 2013
- First Look
First Look: November 19
broad interest, especially in "knowledge industries" and "knowledge economies." It is also a topic filled with frustration on the part of practitioners, and the level of resource commitment to this function waxes and... View Details
Keywords: Sean Silverthorne
- 18 Apr 2005
- Research & Ideas
Selling Luxury to Everyone
part of that growth. "It's at that 'not-too-expensive, but it's not cheap' really effective price point," she said. Langer recalled an old industry saw to the effect that "in a recession, a really good business to be in is... View Details
- 10 Aug 2016
- Research & Ideas
Prospective Students Steer Clear of Schools Rocked by Scandal
staff at Dartmouth College must have cringed when Rolling Stone came out with a lengthy article in 2012 about a student who had been hazed and mistreated while pledging a fraternity at the school. The story delved into drinking issues on the campus and View Details
- 13 Aug 2008
- Research & Ideas
The Inner Life of Leaders
and Bradley as subordinates. To the consternation of Patton and Bradley, Eisenhower first sought to placate Montgomery but finally confronted him when Montgomery failed to follow orders to play his part in the battle plans. An aide to... View Details
Keywords: by Martha Lagace
- 07 Mar 2018
- Research & Ideas
Electronic Health Records Were Supposed to Cut Medical Costs. They Haven't.
Despite the promise that electronic health records would cut billing costs, savings have yet to materialize, according to a major new study by researchers at Harvard Business School and Duke University. “The theory was that part of... View Details
- 18 Sep 2013
- Research & Ideas
Excerpt: Manufacturing Morals
sense of being in a landscaped pedestrian precinct." Most traffic disappeared from campus in the 1980s, and "scores of trees and thousands of flowers where cars and trucks had once dominated" now dominate the landscape.... View Details
Keywords: Education