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Show Results For
- All HBS Web
(1,788)
- People (3)
- News (368)
- Research (1,181)
- Events (7)
- Multimedia (9)
- Faculty Publications (659)
- June 2015
- Case
Becton Dickinson: Developing the Capability to Innovate 'Outside the Home Court'
By: Ian W. Mackenzie, Lawrence A. Bennigson and Frank Leonard
Mackenzie, Ian W., Lawrence A. Bennigson, and Frank Leonard. "Becton Dickinson: Developing the Capability to Innovate 'Outside the Home Court'." Harvard Business School Case 715-405, June 2015.
- 1991
- Article
Job Satisfaction, Service Capability and Customer Satisfaction: An Examination of Linkages and Management Implications
By: Leonard A. Schlesinger and Jeffrey Zornitsky
Survey data from 1,277 employees and 4,269 customers of a personal lines insurance organization were analyzed with the following results: (a) employee perceptions of service quality are positively related to both job satisfaction and self-perceived service capability;... View Details
Schlesinger, Leonard A., and Jeffrey Zornitsky. "Job Satisfaction, Service Capability and Customer Satisfaction: An Examination of Linkages and Management Implications." Human Resource Planning 14, no. 2 (1991): 141–149.
- 04 Jan 2017
- Working Paper Summaries
Historical Change and the Competitive Advantage of Firms: Explicating the 'Dynamics' in the Dynamic Capabilities Framework
Keywords: by Geoffrey Jones and R. Daniel Wadhwani
- Article
Leading the High Capability Organization: Challenges for the Twenty-First Century
By: Leonard A. Schlesinger and James Heskett
Schlesinger, Leonard A., and James Heskett. "Leading the High Capability Organization: Challenges for the Twenty-First Century." Human Resource Management 36, no. 1 (Spring 1997): 105–113.
- 2025
- Working Paper
Too Much, Too Soon? Early Funding, Technological Unconventionality, and Innovation Capabilities
By: Harsh Ketkar and Maria Roche
The availability of financial resources significantly shapes firm innovation outcomes, especially for early-stage,
innovation-focused technology firms. However, prior research has provided conflicting findings about this
relationship: On the one hand, resource... View Details
Keywords: Startups; Technology Strategy; Novelty; Unconventionality; Resource Constraints; Early Stage Firms; Business Startups; Technological Innovation; Entrepreneurial Finance
Ketkar, Harsh, and Maria Roche. "Too Much, Too Soon? Early Funding, Technological Unconventionality, and Innovation Capabilities." Harvard Business School Working Paper, No. 25-032, December 2024. (Revised February 2025.)
- 2008
- Article
Market Leadership and Strategic Investments in Innovation: The Adoption of E-Business Capabilities
By: Kristina Steffenson McElheran
This study focuses on whether more-productive firms are more likely to adopt process innovations and why. The empirical context is the adoption of e-business practices among U.S. manufacturing plants in early 2000. Based on detailed data from the U.S. Census of... View Details
Keywords: Investment; Innovation Strategy; Leadership; Motivation and Incentives; Competitive Advantage; Technology Adoption; Manufacturing Industry; United States
McElheran, Kristina Steffenson. "Market Leadership and Strategic Investments in Innovation: The Adoption of E-Business Capabilities." Academy of Management Best Paper Proceedings (2008): 1–6p, 4 charts. (Finalist for the 2008 Best Paper Award presented by Academy of Management, TIM Division.)
- 1996
- Chapter
American Medical Technologies Inc.: Learning the Capabilities Needed to Implement Strategic Change
By: Michael Beer and Russell Eisenstat
Beer, Michael, and Russell Eisenstat. "American Medical Technologies Inc.: Learning the Capabilities Needed to Implement Strategic Change." In Blackwell Cases in Human Resource and Change Management, edited by John Storey. Blackwell Publishers, 1996.
- January 2002 (Revised May 2002)
- Case
Digital China Holdings Limited: ERP as a Platform for Building New Capabilities
By: F. Warren McFarlan, Guoqing Chen and Kai Reimers
This case analyzes a complex ERP implementation that takes place in one of the leading companies in China. The issues are indistinguishable from those facing a U.S. organization. View Details
Keywords: Internet and the Web; Technology Adoption; Information Technology; Complexity; Problems and Challenges; China
McFarlan, F. Warren, Guoqing Chen, and Kai Reimers. "Digital China Holdings Limited: ERP as a Platform for Building New Capabilities." Harvard Business School Case 302-080, January 2002. (Revised May 2002.)
- 1992
- Working Paper
Developing an Organization Capable of Strategy Implementation and Reformulation: A Preliminary Test
By: M. Beer, R. A. Eisenstat and R. Biggadike
- December 2015
- Teaching Note
Becton Dickinson: Developing the Capability to Innovate 'Outside the Home Court'
By: Ian Mackenzie
- 2016
- Working Paper
More Effective Sports Sponsorship—Combining and Integrating Key Resources and Capabilities of International Sports Events and Their Major Sponsors
By: Ragnar Lund and Stephen A. Greyser
Organizations in the field of sports are becoming increasingly dependent on sponsors for their value creation and growth. Studies suggest that sports organizations (rights-holders) often fail to exploit the full potential of such sponsorship partnerships. The aim of... View Details
Keywords: Sponsorship; ＂Sports Organizations,; Case Study; Europe; Business Relationships; Collaborative Marketing; Value Co-creation; Relationship Portfolio Management; Value Creation; Cases; Marketing; Sports; Sports Industry; Europe
Lund, Ragnar, and Stephen A. Greyser. "More Effective Sports Sponsorship—Combining and Integrating Key Resources and Capabilities of International Sports Events and Their Major Sponsors." Harvard Business School Working Paper, No. 16-139, June 2016.
- Article
High School Curriculum and Financial Outcomes: The Impact of Mandated Personal Finance and Mathematics Courses
By: Shawn Cole, Anna Paulson and Gauri Kartini Shastry
Financial literacy and cognitive capabilities are convincingly linked to the quality of financial decision-making. Yet, there is little evidence that education intended to improve financial decision-making is successful. Using plausibly exogenous variation in exposure... View Details
Keywords: Financial Literacy; Cognitive Capability; Secondary Education; Personal Finance; Decision Making
Cole, Shawn, Anna Paulson, and Gauri Kartini Shastry. "High School Curriculum and Financial Outcomes: The Impact of Mandated Personal Finance and Mathematics Courses." Journal of Human Resources 51, no. 3 (Summer 2016): 656–698.
- Article
Capital Budgeting Systems and Capabilities Investments in U.S. Companies after World War II
By: K. B. Clark and C. Y. Baldwin
Clark, K. B., and C. Y. Baldwin. "Capital Budgeting Systems and Capabilities Investments in U.S. Companies after World War II." Business History Review 68, no. 1 (Spring 1994): 73–109. (Winner of Newcomen-Harvard Award For the best article published each year in the Business History Review.)
- 1991
- Article
The Role of Process Innovation and Adaptation in Attaining Strategic Technological Capability
Leonard-Barton, D. A. "The Role of Process Innovation and Adaptation in Attaining Strategic Technological Capability." Special Issue on Decision Making and Cognitive Science. International Journal of Technology Management 6, nos. 3-4 (1991): 303–320.
- Article
Core Capabilities and Core Rigidities: A Paradox in Managing New Product Development
Leonard-Barton, D. A. "Core Capabilities and Core Rigidities: A Paradox in Managing New Product Development." Strategic Management Journal 13 (Summer 1992): 111–125.