Publications

Web

Building Strong Partnerships at the Inter-American Development Bank

By: Amy C. Edmondson, Erin L. Henry, Andreas Georgoulias and Natalie Bartlett

Building Strong Partnerships at the Inter-American Development Bank details the development of the bank's new Office of Outreach Partnerships to sustain a culture of innovation through maintaining and generating partnerships in order to fulfill the bank's greater... View Details

March 2011
Case

Insight Communications

By: Rajiv Lal and Natalie Kindred

After undertaking a multi-year, metrics-driven operational and cultural overhaul, in April 2010 Insight Communications was planning the next phase of its development. Insight was a New York-based provider of cable, landline phone, and high-speed Internet service to... View Details

Keywords: Organizational Culture; Competitive Strategy; Management Practices and Processes; Performance Improvement; Growth Management; Management Systems; Business Processes; Measurement and Metrics; Employees; Telecommunications Industry; New York (state, US)

Article

Relational Contracts and the Theory of the Firm

By: George P. Baker, Robert Gibbons and Kevin J. Murphy

Keywords: Contracts; Theory; Business Ventures

March 2020 (Revised June 2023)
Case

EyeControl: Inspiring Communication

By: Paul A. Gompers and Danielle Golan

Eye-controlled communication device startup EyeControl was founded in Tel Aviv, Israel in 2016 by cofounders with a shared personal connection to locked-in syndrome—a neurological disorder that left sufferers cognitively sound, yet paralyzed, with the exception of eye... View Details

Keywords: Health Disorders; Communication Technology; Business Startups; Expansion; Finance; Decision Making; Social Enterprise; Medical Devices and Supplies Industry

24 Apr 2014
News

Taking a broad view of the impact of business on society and community

Masoud Sanai (PLDA 3, 2007) talks about how attending Harvard Business School helped him expand his view of business to include considering ways to also benefit society. (Published April 2014) View Details

01 Dec 2023
News

Leadership Transition for External Relations

MESSAGE FROM ANGELA CRISPI AND DEAN SRIKANT DATAR To: HBS Faculty and Staff From: Angela Crispi and Srikant Datar Re: Leadership Transition – Janet Cahill, External Relations We write to let you know that Janet Cahill (AMP 189) has decided to step down from her... View Details

September 2009 (Revised August 2010)
Case

Congressional Candidate Dan Silver and KNP Communications

By: Amy J.C. Cuddy and Nithyasri Sharma

In the 2006 election cycle, Ron Klein was running for the U.S. Congressional seat from Florida's 22nd District. He was up against Rep. Clay Shaw, a popular 26-year incumbent with significant name recognition in the district. Leading up to the election, Klein's campaign... View Details

Keywords: Interpersonal Communication; Competency and Skills; Political Elections; Personal Characteristics; Public Administration Industry; Florida

February 2012 (Revised October 2012)
Background Note

A Glossary of Technical Terms Related to Bankruptcy in the U.S.

By: Carliss Y. Baldwin, Jim Sharpe and Ravi Mehta

Quick reference guide of various terms related to the United States Bankruptcy Code. View Details

Keywords: Bankruptcy; Financial Crisis; Financial Distress; Turnarounds; Legal Aspects Of Business; Crisis Management; Insolvency and Bankruptcy; Finance; Law; United States

January 2020
Article

Rethinking Measurement of Pay Disparity and Its Relation to Firm Performance

By: Ethan Rouen

I develop measures of firm-level pay disparity and examine their relation to firm performance. Using comprehensive compensation data for a large sample of firms, I find no statistically significant relation between the ratio of CEO-to-mean employee compensation and... View Details

Keywords: Pay Disparity; Pay Ratio; CEO Pay Ratio; Income Inequality; Executive Compensation; Employees; Wages; Equality and Inequality; Business Ventures; Performance

March 2020
Case

Thingtesting: Launching a Brand Discovery and Testing Digital Community

By: Ayelet Israeli and Jill Avery

Thingtesting, a brand discovery and testing digital community devoted to uncovering and exploring direct-to-consumer brands, had just received seed funding and was contemplating a second year of growth. The new year brought many challenges, as founder Jenny Gyllander... View Details

Web

The Intersection of Public Relations and Photography | Baker Library | Bloomberg Center | Harvard Business School

Public Relations and Corporate Imagery in American Big Business (Berkeley: University of California Press, 1998), 224. 17 Bruce Barton, “The Public,” Printers’ Ink , December... View Details

01 Sep 2006
News

Sahlman Heads External Relations

officials, and other members of the entrepreneurial community in the world’s fastest-growing economy. The Dimitri V. d’Arbeloff MBA Class of 1955 Professor of Business... View Details

Keywords: Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

November 2017
Case

Loss Prevention at Mac's Convenience Stores (A)

By: Francesca Gino, Katherine DeCelles and Olivia Hull

Faced with a persistent robbery problem at his convenience store company, Sean Sportun, security and loss prevention manager at Mac’s of Central Canada, looked to standardize safety measures and devise a new way of preventing employee injury. But as a 32-year old with... View Details

Keywords: Public Relations; Community Relations; Change Management; Working Conditions; Leading Change; Training; Knowledge Dissemination; Crime and Corruption; Law Enforcement; Legal Liability; Business and Community Relations; Retail Industry; Canada

18 Apr 2023
Blog Post

HBS Students and Alumni Fostering a Supportive Community

business and sparked his interest in leveraging it to address social issues, which ultimately led him to HBS. Alexxis Isaac (MBA 2020) Mbanusi, who now works for Guild Education, a tech platform that helps... View Details

July 2002 (Revised April 2003)
Case

Computer Associates International, Inc.: Governance and Investor Communication Challenge

By: Paul M. Healy and Krishna G. Palepu

Sanjay Kumar, the CEO of Computer Associates, faces investor communication challenges following the company's implementation of a new business model and the accompanying change method used to recognize revenue. Despite management's confidence that the new business... View Details

Keywords: Business Earnings; Earnings Management; Stock Shares; Problems and Challenges; Communication Strategy; Accrual Accounting; Business Model; Budgets and Budgeting; Corporate Governance; Revenue; Computer Industry; Information Technology Industry

1979
Book

Keeping the Corporate Image: Public Relations and Business, 1900-1950

By: R. S. Tedlow

Keywords: Business History; Public Relations Industry

October 25, 2022
Article

Why Sharing Economic Growth with the Community Is Good Business

By: José A. Tiburcio, Lino Miguel Dias and Robert S. Kaplan

Subsistence dairy ranchers in Central America struggle to stay afloat during the dry season when grass is scarce. Global life sciences company Bayer has launched a program to enable them to produce their own corn silage feed. The results of this program are helping to... View Details

Keywords: Sharing Economy; Innovation; Economic Growth; Poverty; Production; Supply Chain; Social Enterprise; Agriculture and Agribusiness Industry; Central America