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Show Results For

  • All HBS Web  (595)
    • People  (1)
    • News  (251)
    • Research  (271)
    • Multimedia  (3)
  • Faculty Publications  (10)
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  • 30 May 2018
  • Research & Ideas

Should Retailers Match Their Own Prices Online and in Stores?

The line gets blurry for shoppers when retailers won't honor their online prices in-store. (Kwangmoozaa) While shopping for my 10-year-old daughter’s Halloween costume last October, I pulled out my smartphone and hopped online to see if... View Details
Keywords: by Dina Gerdeman; Retail
  • 03 Oct 2005
  • Research & Ideas

The Truck Driver Who Reinvented Shipping

got behind the wheel again. Not just one trailer, or two of them, or five, or a dozen, but hundreds, on one ship. During this setback in his life, when he almost lost his... View Details
Keywords: by Anthony J. Mayo & Nitin Nohria; Manufacturing; Transportation; Aerospace
  • 23 Sep 2022
  • Research & Ideas

8 Strategies to Sustain Business Innovation

navigating from DVDs by mail to creating content. The venerable cereal company Kellogg has been shifting from breakfast food to snacks. McDonald says the big question is whether a company can use those moments to chart a path to improved... View Details
Keywords: by Lane Lambert
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

future may need to see more of it. It puts a lot of emphasis on the quality of the space itself. An old building looks dirty, no matter how clean it is. Design is going to be a big focus going forward; how can we use our tables View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 19 Dec 2022
  • Research & Ideas

What Motivates People to Give Generously—and Why We Sometimes Don't

not to give? Then I try to explore ways to mitigate those excuses. This line of questioning can lead to a darker view of how generous people really are. But people are not always looking for excuses not to give. For instance, people often... View Details
Keywords: by Jen McFarland Flint, HBS Alumni Bulletin
  • 01 Oct 2001
  • Research & Ideas

Organizing the Family-Run Business

seat on the board. But draw a line so that the siblings do not appoint their heirs to assume their board seats when the ownership transitions to the Cousin Consortium stage. The board—not the shareholders, the family View Details
  • 08 Mar 2019
  • Research & Ideas

Seven Negotiation Lessons from Amazon's HQ Disaster in Queens

negotiating too narrowly with those who have formal power and authority. Negotiation experts have a patriarchal name for a version of this classic—and avoidable—mistake: Decide-Announce-Defend or DAD. Along with gaining the full-throated... View Details
Keywords: by James K. Sebenius; Real Estate; Construction
  • 12 Aug 2019
  • Research & Ideas

How Scale Changes a Manager's Responsibilities

I've experienced first-hand the excitement and pain that come as companies with a few founders scale to hundreds or thousands of employees. At somewhere around 75 to 100 employees, running a business becomes more complicated, demanding... View Details
Keywords: by Julia Austin
  • 30 Jul 2018
  • Research & Ideas

Why Ethical People Become Unethical Negotiators

their actions as being more in line with their values than they actually were.   In recollecting how the talks went after the fact, Bazerman says negotiators often fail to see things from the other side’s perspective. Take the example of... View Details
Keywords: by Dina Gerdeman
  • 17 Apr 2022
  • Book

How to Avoid the 'Ethical Slide' That Leads Companies Astray

personally profit by violating the law or by harming or misleading others. The stakes can be enormous, especially when a big transaction or... View Details
Keywords: by Lane Lambert
  • 22 Apr 2019
  • Research & Ideas

Why Salespeople Struggle at Leading

people. That’s a big transition that many people can’t make.” Source: Harvard Business School Working Knowledge It’s a problem that can permeate any layer of a business—a star performer is tapped to become a manager, then flops on the... View Details
Keywords: by Dina Gerdeman
  • 02 Apr 2001
  • Research & Ideas

Not All M&As Are Alike—and That Matters

and gradually. Carrots work better than sticks — especially with high-priced, hard-to-replace employees. Scenario 3: The Product Or Market Extension M&a The third category is the M&A deal created to extend a company's product... View Details
Keywords: by Joseph L. Bower
  • 03 Jun 2013
  • Research & Ideas

The Power of Rituals in Life, Death, and Business

All over the world, people in pain turn to rituals in the face of loss—no matter if it's the death of a loved one (dressing in black, for example), the end of a relationship (burning old love letters), or the crushing defeat in a Little... View Details
Keywords: by Carmen Nobel
  • 09 Nov 2022
  • In Practice

COP27: What Can Business Leaders Do to Fight Climate Change Now?

The US government’s newly passed Inflation Reduction Act will direct $370 billion toward advancing renewal energy and reducing greenhouse gas emissions—the country's largest investment in fighting climate change so far. As business and government leaders around the... View Details
Keywords: by Lynn Schenk and Danielle Kost
  • 18 Jan 2016
  • Research & Ideas

Hazard Warning: The Unacceptable Cost of Toxic Workers

side, but many more can be swayed. “There’s the mass in the middle where people are on the margin, and given the right nudges they will go for good or evil. So what those levers are and how to manage those, I definitely hope to learn more... View Details
Keywords: by Roberta Holland
  • 26 Oct 2009
  • Lessons from the Classroom

The New Deal: Negotiauctions

buying a home or car. The first Harvard faculty member to hold tenured appointments at both Harvard Business School and Harvard Law School, Subramanian is the faculty chair for the new HBS Executive Education course Managing Negotiators... View Details
Keywords: by Julia Hanna
  • 11 Apr 2012
  • Research & Ideas

The High Risks of Short-Term Management

short-term view, versus 15 words or phrases such as "long term" and "years" that would suggest a longer time horizon approach. The researchers then compared their list of companies on both ends of the spectrum with the companies' actual... View Details
Keywords: by Sean Silverthorne; Financial Services
  • 28 May 2019
  • Research & Ideas

Investor Lawsuits Against Auditors Are Falling, and That's Bad News for Capital Markets

Why did you follow up on Tellabs and Janus? Srinivasan: When there are big changes like Supreme Court decisions it becomes important to assess whether they have changed the landscape or not. These two... View Details
Keywords: by Martha Lagace; Financial Services; Accounting
  • 10 Aug 2015
  • Research & Ideas

New Medical Devices Get To Patients Too Slowly

implantable defibrillators or transcatheter heart valves, the FDA's regulatory approval process appears to delay those approvals, which in turn adds to development costs borne by device manufacturers, according to Innovation under... View Details
Keywords: by Michael Blanding; Health; Technology
  • 09 Mar 2022
  • Research & Ideas

War in Ukraine: Soaring Gas Prices and the Return of Stagflation?

researching the Nord Stream 2 natural gas pipeline linking Russia and Germany. In an interconnected corporate world, he says, the pipeline project illustrates how inseparable politics and business are, especially at the edges of old Cold War battle View Details
Keywords: by Avery Forman; Energy
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