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    • News  (23)
    • Research  (127)
  • Faculty Publications  (84)

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  • All HBS Web  (160)
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    • News  (23)
    • Research  (127)
  • Faculty Publications  (84)
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  • December 2018
  • Teaching Note

Autonomous Vehicles: The Rubber Hits the Road…but When?

By: William Kerr and James Palano
The autonomous vehicles have enormous implications for business and society. But, despite the headline-laden attention paid to the technology, there remain more questions than answers. Students will learn about the complex industry and have explicit discussions about... View Details
Keywords: Technology Management; Artificial Intelligence; General Management; Robotics; Technological Innovation; Transportation; Disruption; Information Technology; Management; Decision Making; AI and Machine Learning; Auto Industry; Auto Industry
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Kerr, William, and James Palano. "Autonomous Vehicles: The Rubber Hits the Road…but When?" Harvard Business School Teaching Note 819-040, December 2018.
  • March 2012 (Revised February 2013)
  • Background Note

The Hybrid Vehicle Market

By: Michael W. Toffel and Nazli Z. Uludere Aragon
This note describes the hybrid electic vehicle market, the results of different automaker strategies, and the environmental regulatory issues that can promote or inhibit market growth in the United States. Introduces students to the technologies and regulatory aspects... View Details
Keywords: Competitive Strategy; Environmental Sustainability; Product Development; Information Technology; Governing Rules, Regulations, and Reforms; Auto Industry; Auto Industry; Japan; United States
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Toffel, Michael W., and Nazli Z. Uludere Aragon. "The Hybrid Vehicle Market." Harvard Business School Background Note 612-084, March 2012. (Revised February 2013.)
  • 11 May 2016
  • Research & Ideas

Fix This! Why is it so Painful to Buy a New Car?

beautiful experience.” Note to Readers: Please use Comments to share your own car-buying experience, suggestions to the auto industry for improvement, and what other consumer nightmares we should be writing... View Details
Keywords: by Sean Silverthorne; Auto
  • July 2017 (Revised March 2019)
  • Technical Note

The Future of Mobility: Economic, Environmental, and Social Implications

By: George Serafeim and David Freiberg
This technical note explores how advancements in technology are fundamentally transforming how consumers interact with mobility. Transformation is being driven by three independent trends: the emergence of affordable electric vehicles, the development of autonomous... View Details
Keywords: Oil & Gas; Automobile Manufacturing; Technological And Scientific Innovation; Mobility; Inequality; Electric Vehicles; Ride-sharing; Ambidexterity; Transformation; Disruption; Change; Technological Innovation; Transportation; Equality and Inequality; Auto Industry; Auto Industry; Auto Industry; Auto Industry
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Serafeim, George, and David Freiberg. "The Future of Mobility: Economic, Environmental, and Social Implications." Harvard Business School Technical Note 118-008, July 2017. (Revised March 2019.)
  • August 2001 (Revised March 2003)
  • Background Note

Comments on the Second Toyota Paradox: With appendix on modularity for managing complex-systems design

Two groups of people start out with the same task, equipped with the same resources and the same initial conditions. One, however, consistently beats the other. What are the differences between what the two groups are doing, and what can we adopt from the better... View Details
Keywords: Management; Product Design; Auto Industry; Japan
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Spear, Steven J. "Comments on the Second Toyota Paradox: With appendix on modularity for managing complex-systems design." Harvard Business School Background Note 602-035, August 2001. (Revised March 2003.)
  • 27 Apr 2016
  • Research & Ideas

How the FBI Reinvented Itself After 9/11

the researchers note in the paper, “Decentralized decision making requires that individuals have the correct sense of ‘who we are.’” In 2005, under pressure from a presidential task force, the Bureau established two separate branches—a... View Details
Keywords: by Carmen Nobel
  • 24 Nov 2015
  • Research & Ideas

Developing Your Next CEO for the Family Business

A good book on CEO succession is The CEO Within by my Harvard Business School colleague Joe Bower. Bower studied how companies perform after hiring a new CEO, noting whether the successor had been recruited from inside or outside the... View Details
Keywords: Auto; Auto
  • June 2018 (Revised January 2020)
  • Case

Renegotiating NAFTA

By: Laura Alfaro, Haviland Sheldahl-Thomason and Sarah Jeong
January 1, 2019 marked the 25th anniversary of the North American Free Trade Agreement (NAFTA). Twenty-five years after the landmark trade pact was signed by the United States, Canada, and Mexico, considerable debate surrounded it. Trade and trade agreements were a... View Details
Keywords: Trade; Negotiation; Agreements and Arrangements; Cost vs Benefits; Auto Industry; United States; Mexico; Canada
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Alfaro, Laura, Haviland Sheldahl-Thomason, and Sarah Jeong. "Renegotiating NAFTA." Harvard Business School Case 318-143, June 2018. (Revised January 2020.)
  • 15 Oct 2007
  • Research & Ideas

Businesses Beware: The World Is Not Flat

fundamental building blocks of the company's strategy. “The idea is to help businesses cross borders profitably by seeing the world as it really is.” Note that Toyota's starting point is not a grand, longer-term vision of some distant... View Details
Keywords: by Martha Lagace
  • 22 May 2017
  • Lessons from the Classroom

A Luxury Industry Veteran Teaches the Importance of Aesthetics to Budding Business Leaders

laundromat called “Linens and Lattes” that would let customers drink coffee, socialize, and surf the web while waiting for their clothes to dry). Well into the night, the judges discussed the presentations over dinner at Harvest Restaurant in Harvard Square, where they... View Details
Keywords: by Carmen Nobel; Auto; Auto; Auto; Auto
  • 16 Jan 2007
  • First Look

First Look: January 16, 2007

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=607034 Platform-Mediated Networks: Definitions and Core Concepts Harvard Business School Note 807-049 Purchase this note:... View Details
Keywords: Martha Lagace
  • 12 Jul 2010
  • Research & Ideas

Rocket Science Retailing: A Practical Guide

in improving processes. Retailers can certainly learn from the auto industry's experience. Like in manufacturing a few decades ago, there is a lot of low-hanging fruit in retail operations today. However, to harvest these fruits retailers... View Details
Keywords: by Martha Lagace; Auto; Auto
  • 18 Apr 2005
  • Research & Ideas

Selling Luxury to Everyone

Business Administration at HBS, called luxury goods "a changing space, a space with extraordinary zip and excitement…Things are kicking along vigorously." "Simultaneous with that, there's all kinds of change," Koehn said, View Details
Keywords: by Julie Jette; Consumer Products
  • 04 Mar 2013
  • Lessons from the Classroom

Lessons from Running GM’s OnStar

tapes when everyone else was selling CDs," says Huber, noting that the antiquated nature of his analogy proves his point. “General Motors spent a billion dollars on my tuition.” GM's leadership team heeded the suggestion, not only... View Details
Keywords: by Carmen Nobel; Auto
  • 13 Mar 2014
  • Research & Ideas

Can We Get To Where We Need To Go?

upgrade the nation's air traffic control system. Kanter acknowledged that the projects needed to address the country's infrastructure issues are not small, but noted that the US has a long history of taking on big national purpose... View Details
Keywords: by Dina Gerdeman; Auto; Auto; Auto
  • 29 Mar 2010
  • Research & Ideas

Ruthlessly Realistic: How CEOs Must Overcome Denial

had passed. Webvan is an example of the fact that, as noted above, being young and entrepreneurial is no safeguard against denial. Webvan's backers convinced themselves that the dot-com gold rush was a permanent new reality rather than... View Details
Keywords: by Martha Lagace; Auto; Auto; Auto
  • 10 Jun 2008
  • First Look

First Look: June 10, 2008

equal to multiples of their own budget through front-lines process innovation and support of staff on-the-floor. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=607130 Broadband and Video Games: Playing and Winning Together Harvard... View Details
Keywords: Martha Lagace
  • 12 Mar 2007
  • Research & Ideas

The New Real Estate

over the same time. (It should be noted that over shorter periods, some emerging markets such as the Hong Kong Stock Exchange and the SENSEX index for the Bombay market last year grew by 84 percent and 48.5 percent respectively.)... View Details
Keywords: by Arthur I. Segel; Construction; Real Estate
  • 08 Jul 2008
  • First Look

First Look: July 8, 2008

between organizational boundary spanners contributes to the formation of trust between firms. Our findings, using data on the supplier-buyer relationships of two major US auto manufacturers, suggest that history affects trust formation in... View Details
Keywords: Martha Lagace
  • 14 Jan 2015
  • Research & Ideas

Thriving in the Turbulence of Emerging Markets

sustainable businesses can be built even in the most challenging of circumstances. Additional interviews are scheduled in India, Turkey, and on the HBS campus over the next several months. Note To Readers Do you find information from... View Details
Keywords: by Geoffrey Jones; Auto; Auto
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