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Publications

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  • All HBS Web  (4,696)
    • People  (1)
    • News  (1,484)
    • Research  (2,415)
    • Events  (14)
    • Multimedia  (227)
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Show Results For

  • All HBS Web  (4,696)
    • People  (1)
    • News  (1,484)
    • Research  (2,415)
    • Events  (14)
    • Multimedia  (227)
  • Faculty Publications  (1,004)
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  • 01 Mar 2025
  • News

Space Business with Authors of 'Space to Grow: Unlocking the Final Economic Frontier'

  • 26 Dec 2024
  • News

Be Careful About Committing to a Single Real Estate Firm, Federal Authorities Warn

  • 01 Apr 2022
  • News

Deep Purpose with Ranjay Gulati, Professor at Harvard Business School and Best-Selling Author

  • 02 Nov 2017
  • News

Author Of The Book "Forged In Crisis: The Power Of Courageous Leadership In Turbulent Time" Nancy Koehn

  • Research Summary

Delegation in Multi-Divisional Firms: Determinants of the Organizational Structure of IT Purchasing Authority

Recent contributions to a growing theory literature have focused on the tradeoff between adaptation and coordination in determining delegation within firms. Empirical evidence, however, is limited. Using establishment-level data on decision rights over information... View Details
  • 12 Jan 2025
  • News

Desperate for Better Dialogue? Author Behind ‘Science of Conversation’ Talks Us Through It

  • 28 Dec 2009
  • News

Can Public-Funded Entrepreneurship Work? A Q&A; With the Author of Boulevard of Broken Dreams

  • 17 Oct 2013
  • News

Author Anita Elberse On Music 'Blockbusters,' Bundling Lady Gaga's 'Artpop' With Her Book (Q&A)

  • 25 Jul 2022
  • News

Modern, Research Based B2B Sales Strategies From Harvard Professor And Sales Author Frank Cespedes

  • 26 Apr 2018
  • Video

2018 G&WS: Conversation with Zachary Green and Diane Forbes Berthoud on the Role of Leadership and Authority in Sociopolitical Movement

  • 12 Sep 2012
  • News

Bestselling author Bill George: West Michigan Policy Forum is 'serious about getting things done'

  • 20 Nov 2023
  • News

Lessons from Failures: Navigating Mistakes with Amy Edmondson, Author of ”Right Kind of Wrong”

  • 10 Oct 2012
  • News

Harvard professor's 'profound gift' – Author Eric Sinoway on lessons he learned from mentor Howard Stevenson

  • 6 PM – 7:15 PM EST, 28 Feb 2022
  • Virtual Programming

A Blessing and Little Black Library at Harvard Business School presents a virtual author chat to celebrate Black History Month

HBSs iconic Baker Library is the largest business library in the worldand its collection expanded during the COVID-19 pandemic. For the first time in its 95-year history, Baker brought in non-business books, over 170 titles (to date) organized by Cathy Chukwulebe (MBA... View Details
  • 2021
  • Working Paper

CRM and AI in Time of Crisis

By: Michelle Y. Lu and Navid Mojir
A crisis can affect the incentives of various players within a firm’s multi-layered sales and marketing organization (e.g., headquarters and branches of a bank). Such shifts can result in sales decisions against the firm’s best interests. Motivated by the backlash to... View Details
Keywords: CRM; Artificial Intelligence; AI; B2B Marketing; Decision Authority; Crisis Marketing; Intra-organizational Conflict; COVID-19 Pandemic; Customer Relationship Management; Technological Innovation; Decision Making; Strategy; Health Pandemics; Crisis Management; AI and Machine Learning
Citation
SSRN
Read Now
Related
Lu, Michelle Y., and Navid Mojir. "CRM and AI in Time of Crisis." Harvard Business School Working Paper, No. 22-035, November 2021.
  • August 2002
  • Book Review

Review of Authority Relations and Economic Decision-making in Vietnam: An Historical Perspective by Dang Phong and Melanie Beresford

Keywords: Economics; Decision Making; History; Perspective; Global Range; Viet Nam
Citation
Find at Harvard
Related
Abrami, Regina M. "Review of Authority Relations and Economic Decision-making in Vietnam: An Historical Perspective by Dang Phong and Melanie Beresford." Journal of Asian Studies 61, no. 3 (August 2002): 1104–1106.
  • Jul 2003 - 2003
  • Conference Presentation

The Politics of Technological Change: How Firms Act to Influence the Decisions of Public Authorities Regarding Technological Change

By: Julie Battilana
Keywords: Technology; Change; Decision Making
Citation
Related
Battilana, Julie. "The Politics of Technological Change: How Firms Act to Influence the Decisions of Public Authorities Regarding Technological Change." Paper presented at the European Group for Organizational Studies (EGOS) Conference, Copenhagen, Denmark, July 2003.

    Author Talks: Tsedal Neeley on why remote work is here to stay-and how to get it right

    In this edition of Author Talks, McKinsey’s Eleni Kostopoulos chats with Tsedal Neeley, the Naylor Fitzhugh Professor of Business Administration at the Harvard Business School, about her book View Details
    • 16 Nov 2021
    • News

    How to Develop a Sales Strategy That Actually Works with the Author and Harvard Business School Professor Frank Cespedes

    • 2016
    • Working Paper

    Controlling Versus Enabling

    By: Andrei Hagiu and Julian Wright
    Revenue sharing between principals and agents is commonly used to balance double-sided moral hazard. We provide a theory of how, when such revenue-sharing is optimal, a principal allocates control rights over decisions that either party could make. We show that the... View Details
    Keywords: Control Rights; Decision Authority; Employment; Independent Contractors; Organizational Theory; Digital Platforms; Governance Controls; Ethics; Vertical Integration
    Citation
    SSRN
    Read Now
    Related
    Hagiu, Andrei, and Julian Wright. "Controlling Versus Enabling." Harvard Business School Working Paper, No. 16-002, July 2015. (Revised July 2016.)
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