• 6 PM – 7:15 PM EST, 28 Feb 2022
• Virtual Programming

A Blessing and Little Black Library at Harvard Business School presents a virtual author chat to celebrate Black History Month

HBSs iconic Baker Library is the largest business library in the worldand its collection expanded during the COVID-19 pandemic. For the first time in its 95-year history, Baker brought in non-business books, over 170 titles (to date) organized by Cathy Chukwulebe (MBA... View Details

• August 2002
• Book Review

Review of Authority Relations and Economic Decision-making in Vietnam: An Historical Perspective by Dang Phong and Melanie Beresford

Keywords: Economics; Decision Making; History; Perspective; Global Range; Viet Nam

Citation

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Related

Abrami, Regina M. "Review of Authority Relations and Economic Decision-making in Vietnam: An Historical Perspective by Dang Phong and Melanie Beresford." Journal of Asian Studies 61, no. 3 (August 2002): 1104–1106.

• Jul 2003 - 2003
• Conference Presentation

The Politics of Technological Change: How Firms Act to Influence the Decisions of Public Authorities Regarding Technological Change

By: Julie Battilana

Keywords: Technology; Change; Decision Making

Citation

Related

Battilana, Julie. "The Politics of Technological Change: How Firms Act to Influence the Decisions of Public Authorities Regarding Technological Change." Paper presented at the European Group for Organizational Studies (EGOS) Conference, Copenhagen, Denmark, July 2003.

• Web

SEI25 Series: Gayle Lemmon (MBA 2006), Best-Selling Author and Partner/CMO, Shield AI | Social Enterprise | Harvard Business School

• 16 Nov 2021
• News

How to Develop a Sales Strategy That Actually Works with the Author and Harvard Business School Professor Frank Cespedes

• 2021
• Working Paper

CRM and AI in Time of Crisis

By: Michelle Y. Lu and Navid Mojir

A crisis can affect the incentives of various players within a firm’s multi-layered sales and marketing organization (e.g., headquarters and branches of a bank). Such shifts can result in sales decisions against the firm’s best interests. Motivated by the backlash to... View Details

Keywords: CRM; Artificial Intelligence; AI; B2B Marketing; Decision Authority; Crisis Marketing; Intra-organizational Conflict; COVID-19 Pandemic; Customer Relationship Management; Technological Innovation; Decision Making; Strategy; Health Pandemics; Crisis Management; AI and Machine Learning

Citation

SSRN

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Related

Lu, Michelle Y., and Navid Mojir. "CRM and AI in Time of Crisis." Harvard Business School Working Paper, No. 22-035, November 2021.

• 2016
• Working Paper

Controlling Versus Enabling

By: Andrei Hagiu and Julian Wright

Revenue sharing between principals and agents is commonly used to balance double-sided moral hazard. We provide a theory of how, when such revenue-sharing is optimal, a principal allocates control rights over decisions that either party could make. We show that the... View Details

Keywords: Control Rights; Decision Authority; Employment; Independent Contractors; Organizational Theory; Digital Platforms; Governance Controls; Ethics; Vertical Integration

Citation

SSRN

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Related

Hagiu, Andrei, and Julian Wright. "Controlling Versus Enabling." Harvard Business School Working Paper, No. 16-002, July 2015. (Revised July 2016.)

• 01 Mar 2024
• HBS Seminar

Arun Gupta, CEO of NobleReach, venture capitalist, Lecturer at Stanford University for “Valley Meets Mission,” and Adjunct Entrepreneurship Professor and Senior Advisor to Provost at Georgetown University, and author of, “Venture Meets Mission."

• 12 Apr 2022
• Book

Racism, Colonialism, and Britain's Legacy of Violence

Britain’s 20th century empire was the largest in human history, with a quarter of the world’s land and nearly 700 million people. Yet the empire drew its strength from violence. That’s the conclusion Harvard Business School Professor Caroline Elkins draws in her new... View Details

Keywords: by Avery Forman

• 2016
• Case

Advanced Leadership Pathways: Alberto Mora and the Costs and Consequences of Torture

By: Rosabeth M. Kanter and Benjamin Summers

Alberto Mora's time as General Counsel of the Navy from 2001–2006 greatly influenced his mission to illuminate the policy consequences of torture. Mora's drive to restore the nation's awareness and conscience against torture was gaining traction. Prominent... View Details

Keywords: Leadership Skills; Torture; Costs And Consequences; Humane; Restraint; Human Dignity; Treatment Of Prisoners; Prison; Repression; Opposition; Revolution; Democracy; Communism; International Affairs; Public Service; September 11; War On Terror; Operation Enduring Freedom; Guantanamo; Cuba; Coalition; Working Group; Cruelty; Interrogation; Memorandum; American Law; Authority; Authoritative; Quadrennial Defense Review; National Defense Authorization Act; Public Engagement; Advocacy; Law; Accountability; Center For The Victims Of Torture; Human Rights; Public Policy; Legality; Morality; Legal System; Tactical Military Operations; West Point; NGO; Human Rights First; American Civil Liberties Union; Human Rights Watch; Amnesty International; Constitution Project; Center For Constitutional Rights; Strategic Military Effect; National Security; Weapon; Terrorism; Prisoners Of War; Abu Ghraib; Pentagon; Ethics; Moral Sensibility; Leadership; Rights; Policy; Public Opinion; United States

Citation

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Related

Kanter, Rosabeth M., and Benjamin Summers. "Advanced Leadership Pathways: Alberto Mora and the Costs and Consequences of Torture." Harvard Business School Case 316-054, 2016. (Harvard Advanced Leadership Initiative.)