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- Faculty Publications (137)
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- All HBS Web (453)
- Faculty Publications (137)
- 30 Jan 2018
- Blog Post
HBS Global Opportunity Fellowship: Making a Difference in Africa
manufacturing client with a senior corporate relationship manager. We drove through a dusty, potholed two-lane road and it took us the better part of the afternoon to make the... View Details
- 13 Nov 2018
- First Look
New Research and Ideas, November 13, 2018
portfolio liquidations, which result in temporary drops in stock prices, and identify the brokers that intermediate these trades. We show that these brokers’ best clients tend to predate on the liquidating... View Details
Keywords: Dina Gerdeman
- 05 Feb 2019
- First Look
New Research and Ideas, February 5, 2019
integrating employers would provide a much-needed revenue stream, at the same time Appin and Sunbulli worry that doing so could destroy the user experience. Is formalizing employer relationships antithetical... View Details
Keywords: Dina Gerdeman
- 01 Dec 2001
- News
Reaching Out
1960s. Nundy attended boarding school in India and later worked there during college summers. Her years in India have caused her to reexamine her priorities. "For me, closing a billiondollar merger transaction between two large corporate... View Details
- July 2013 (Revised June 2014)
- Case
Collaborating for Growth: Duane Morris in a Turbulent Legal Sector
By: Heidi K. Gardner and Annelena Lobb
By the late 2000s, the law firm Duane Morris had transformed itself from a growing U.S. law firm to a significant global player. The firm's uniquely collaborative organizational culture, which featured a transparent, data-driven compensation system, practice-group... View Details
Keywords: Professional Service Firm; Collaboration; Performance Management; Risk and Uncertainty; Competition; Management Practices and Processes; Organizational Structure; Groups and Teams; Organizational Culture; Performance; Cooperation; Globalized Firms and Management; Compensation and Benefits; Volatility; Growth and Development Strategy; Legal Services Industry; United States
Gardner, Heidi K., and Annelena Lobb. "Collaborating for Growth: Duane Morris in a Turbulent Legal Sector." Harvard Business School Case 414-022, July 2013. (Revised June 2014.)
- 11 Dec 2023
- Blog Post
Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy
joining Teach for America or law school, and then ultimately management consulting after college graduation. In consulting, Leahy had her first exposure to the retail industry, working primarily with clients... View Details
- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
office may be a good time to dismantle silos and foster relationships across department, function, rank, and location. This is especially so at a time when so many people are... View Details
- February 2000 (Revised March 2004)
- Case
Venture Law Group (A)
By: Thomas J. DeLong, Ashish Nanda and Scott D Landry
Craig Johnson, Venture Law Group's (VLG) chairman, founded VLG in 1993 with a goal of "zero voluntary turnover." In late 1998, Johnson faces the departure of three important partners, prompting himself to ask what VLG can do in the midst of an "economic hurricane" that... View Details
Keywords: Business Model; Customer Relationship Management; Partners and Partnerships; Retention; Legal Services Industry
DeLong, Thomas J., Ashish Nanda, and Scott D Landry. "Venture Law Group (A)." Harvard Business School Case 800-065, February 2000. (Revised March 2004.)
- 10 Aug 2020
- Blog Post
HBS Summer Fellows Focus on Racial Equity and Justice
focused on keeping people out of jail and helping them avoid fines and fees. I am working on our go-to-market for probation/parole clients and... View Details
- Web
Mastering Consulting and Advisory Skills - Course Catalog
and Advisory Skills (MCAS) seeks to develop critical consulting skills among a core group within the EC: aspiring, committed consultants who need to build competency to immediately add meaningful value to their teams, View Details
- January 2024
- Case
Net Zero Insurance Alliance: An Alliance in Crisis
By: Peter Tufano and Karina Val
The Net Zero Insurance Alliance (NZIA), a UN-convened alliance of major global insurers, was formed in 2021, but by 2023 had lost over 60% of its members. While NZIA had enjoyed a rapid and productive start by setting standards for the industry and sharing best... View Details
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
pervasive uncertainty created by COVID-19 in other ways, for example nurturing the relationship with other firms in their networks or establishing new connections that could lead to new learnings. Other firms, View Details
- Web
Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy - Recruiting
college graduation. In consulting, Leahy had her first exposure to the retail industry, working primarily with clients in the retail banking and consumer sector. “I received really great training in... View Details
- 14 Dec 2015
- Research & Ideas
Deflategate and the Sustained Success of the New England Patriots
interested in the Wells Report, an NFL-commissioned probe into the alleged cheating, which was led by New York attorney Theodore Wells (HBS MBA’76). “We were looking for great examples in which to try out some analytics View Details
- 18 Jul 2017
- First Look
First Look at New Research and Ideas, July 18, 2017
the network of relationships between brokers and institutional investors shapes the information diffusion in the stock market. We exploit trade-level data to show that central brokers gather information by... View Details
Keywords: Sean Silverthorne
- July 2005 (Revised August 2008)
- Background Note
Attorney-Client Privilege
By: Lynn S. Paine and Christopher Bruner
Provides a brief summary of the requirements of the attorney-client privilege--an important mechanism for protecting client confidences under U.S. law. Discusses the application of the privilege in a corporate context. View Details
Keywords: Business Ventures; Interpersonal Communication; Crime and Corruption; Law; Attorney and Client Relationships
Paine, Lynn S., and Christopher Bruner. "Attorney-Client Privilege." Harvard Business School Background Note 306-013, July 2005. (Revised August 2008.)
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
provide insights into why and how investors use reported environmental, social, and governance (ESG) information. Relevance to investment performance is the most frequent motivation for use of ESG data... View Details
Keywords: Sean Silverthorne
- 01 Apr 2001
- News
Beyond the Rim: New Paths to Success in Asia
Asia-based old economy and new economy firms. The development of supplier and client relationship management in Japanese companies. Business... View Details
- October 2010
- Case
CDG: Managing in China's Economic Transformation
By: Roy Y.J. Chua, Shaohui Chen and Lisa Kwan
China Data Group (CDG) is a leading business processes outsourcing company based in Beijing, China. Roc Yang, chairman of CDG, had to confront a dilemma when he discovered that one of his senior managers gave a gift to a potential client in an effort to win a large... View Details
Keywords: Cross-Cultural and Cross-Border Issues; Management Practices and Processes; Emerging Markets; Negotiation Deal; Relationships; Networks; Societal Protocols; China
Chua, Roy Y.J., Shaohui Chen, and Lisa Kwan. "CDG: Managing in China's Economic Transformation." Harvard Business School Case 411-067, October 2010.
- 20 Feb 2018
- First Look
First Look at New Research and Ideas, February 20, 2018
Harrison, and Tom Martin Abstract—Successful relationships depend on trust—trust between spouses, trust between parent and child, trust between enterprises View Details
Keywords: Sean Silverthorne