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Show Results For
- All HBS Web
(359)
- News (133)
- Research (153)
- Events (1)
- Multimedia (7)
- Faculty Publications (55)
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- 05 Jun 2023
- What Do You Think?
Is the Anxious Achiever a Post-Pandemic Relic?
as “anxious achievers.” To paraphrase Aarons-Mele, anxious achievers are those who deal with anxiety often associated with feelings of inadequacy by working harder to achieve more. Like other major academic institutions, the HBS campus is... View Details
Keywords: by James Heskett
- 06 Oct 2010
- Research & Ideas
John Kotter: Four Ways to Kill a Good Idea
from Buy-IN: Saving Your Good Idea from Getting Shot Down By John P. Kotter and Lorne A. Whitehead Fear Mongering This kind of attack strategy is aimed at raising anxieties so that a thoughtful examination of a proposal is very difficult... View Details
Keywords: by John Kotter & Lorne A. Whitehead
- 16 Jul 2013
- First Look
First Look: July 16
Publications 2013 pub The Network Secrets of Great Change Agents By: Battilana, Julie, and Tiziana Casciaro Abstract—Change is hard, especially in a large organization. Yet some leaders succeed-often spectacularly-at transforming their workplaces. What makes them... View Details
Keywords: Anna Secino
- 15 Dec 2021
- Research & Ideas
The 10 Most Popular Articles of 2021
rules for senior managers trying to forge a new hybrid path. 10. When Your Nerves Get the Best of You, Change the Narrative Anxiety can hobble even the most confident leaders. Francesca Gino offers three strategies that she uses to turn... View Details
Keywords: by Danielle Kost
- 05 Aug 2015
- Research & Ideas
How Hormones Foretell Whether People Will Cheat
whether anxiety about the unethical behavior leads to a vicious cycle of cheating-to-relieve-the-stress-of-getting-caught-cheating. (When providing the first saliva sample for the study, participants were unaware that they were about to... View Details
Keywords: by Carmen Nobel
- 17 Oct 2022
- Research & Ideas
Why Quiet Quitters Need More Than Money to Re-Engage
do to be a better manager?” DeLong says. “Then I’d say, ‘My goal is to support you so that you increase the amount of time you are at your best.’” A workplace anxiety problem Worry mounts among employees when they feel purposeless,... View Details
Keywords: by Michael Blanding
- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
are on the same page. The final thing I’ll say: Remote companies have well-established processes where people are socializing and no one is feeling isolated and falling through the cracks. That’s really important right now, especially with all the View Details
Keywords: by Dina Gerdeman
- 31 Jul 2019
- Research & Ideas
Distressed Employees? Try Resilience Training
depression and anxiety can be reduced by coaching employees to increase their resilience, the ability to maintain good mental health despite psychological or physical setbacks. In fact, one study found that over a two-month period, a... View Details
- 11 Jul 2019
- Sharpening Your Skills
Deconstructing 'Customer Experience'
Anxious—Can You Keep Them from Leaving?The irrational anxiety associated with being last in line can lead to unhappy customers, but there are ways to make them happier while they wait. The Outside-In Approach to Customer Service How... View Details
- 11 Jan 2022
- Research & Ideas
Feeling Seen: What to Say When Your Employees Are Not OK
lot of people are feeling apprehension,” says Yu, who’s now a scientist at Humu, a Palo Alto company that develops productivity tools for workplaces. “Maybe they want to go back to work but there's a lot of social anxiety because they're... View Details
Keywords: by Pamela Reynolds
- 30 Jun 2014
- Lessons from the Classroom
The Role of Emotions in Effective Negotiations
A Happier Ending In an "alternate ending" to the story, Kate apologizes for how the negotiation has gotten out of control, and asks if they can start over. She shares her own anxieties and frustrations about an important... View Details
- 13 Sep 2010
- Research & Ideas
The Consumer Appeal of Underdog Branding
real-world challenges and anxieties faced by increasing numbers of Americans.” As HBS professor Anat Keinan explains, "Today, underdog brand biographies are being used by both large and small companies and across categories,... View Details
Keywords: by Martha Lagace
- 18 Jul 2011
- Research & Ideas
Looking in the Mirror: Questions Every Leader Must Ask
learned--and that many of these skills require executives to rethink their conception of what a superb leader actually does. Developing and practicing these skills requires hard work and may demand that talented executives overcome some degree of discomfort and even... View Details
Keywords: by Carmen Nobel
- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
pandemic. Consumers consider the brands they use to be trusted partners and look to them for information about the crisis and how it is affecting their companies, employees, and the products and services they provide. Brands should try to avoid communications that... View Details
Keywords: by Jill Avery and Richard Edelman
- 19 Mar 2012
- HBS Case
HBS Cases: Overcoming the Stress of ‘Englishnization’
are in English, they believe they'll never be as sophisticated, as influential, or as articulate as they are in their native language." Interestingly, Neeley found the French-to-English-only transition was most difficult for workers with midlevel fluency. They... View Details
Keywords: by Kim Girard
- 27 Apr 2020
- Research & Ideas
How Remote Work Changes What We Think About Onboarding
from virtual onboarding to managing anxiety and stress. Over the next few months, I will try to tackle them one by one in this space. COVID-19 has turned many companies into federations of remote workplaces, but without much guidance on... View Details
Keywords: by Boris Groysberg
- 12 May 2020
- Research & Ideas
It’s Time To Relaunch Your Remote Team
times but crucial in times of uncertainty. Hitting the reset button once won’t be enough. It would be self-defeating to put voice to these unprecedented feelings of anxiety and uncertainty only to bury them away and trudge along as though... View Details
Keywords: by Tsedal Neeley
- 30 Mar 2020
- Research & Ideas
The New Rules for Remote Work: Pandemic Edition
while dealing with the anxiety of the virus and distractions at home, this period is not the best litmus test for measuring the productivity of remote work, Choudhury says. In fact, companies may need to face the hard truth that... View Details
Keywords: by Dina Gerdeman
- 27 Jun 2019
- Research & Ideas
Rituals Strengthen Couples. Here’s Why They’re Good for Business, Too
help people cope with grief, boost enjoyment of a special occasion, or reduce anxiety before a concert or athletic performance. "Despite the fact that people usually don't talk about their own rituals, they're surprisingly ubiquitous."... View Details
Keywords: by Dina Gerdeman
- 09 Feb 2018
- Research & Ideas
Big Hits: The Best of the 2018 Super Bowl Ads
experts to weigh in on 2018’s top spots. Jill Avery Senior Lecturer of Business Administration 2017 was a somber and contentious year for the United States. So it came as no surprise on Super Bowl Sunday to see marketers compile a laundry list of American View Details