Anger - Publications - Faculty & Research

08 Nov 2017
Research & Ideas

Handgun Waiting Periods Prevent Hundreds of Homicides Each Year

allow people to act on temporary emotions and impulses. (A recent paper by David Card and Gordon Dahl shows a 10 percent spike in domestic violence immediately after a local National Football League team suffers an upset loss, highlighting the link between flashes of... View Details

Keywords: by Dina Gerdeman

Web

2023 Symposium - Race, Gender & Equity

Psychology of Anger (Rowman & Littlefield). Her latest book is The Case for Rage: Why Anger is Essential to Anti-racist Struggle published by Oxford University Press. And after a 10–way auction, “The... View Details

01 Mar 2006
News

Can the United States Avoid a Fractured Future?

polarizing people in the United States? The reason I wrote the book, and why this polarization angers me so much, is that so many people take their country for granted. Two things are really worrisome: We’re spending a lot more than we... View Details

Keywords: Lewis I. Rice; Finance; Health, Social Assistance

01 Mar 2019
News

Turning Point: One Story at a Time

tears, they were not tears of anger or admonishment—her main fear was that I would have a very difficult and lonely life. The thing about coming out is that it’s not one conversation, one time. I had already told my older sister; in time... View Details

May – June 2011
Article

Too Many Cooks Spoil the Broth: How High Status Individuals Decrease Group Effectiveness

By: Boris Groysberg, Jeffrey T. Polzer and Hillary Anger Elfenbein

Can groups become effective simply by assembling high status individual performers? Though an affirmative answer may seem straightforward on the surface, this answer becomes more complicated when group members benefit from collaborating on interdependent tasks.... View Details

Keywords: Groups and Teams; Equity; Theory; Human Resources; Integration; Body of Literature; Performance Effectiveness; Status and Position; Experience and Expertise

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28 Jun 2010
HBS Case

Cincinnati Children’s Hospital Medical Center

hospital staff tackled the situation head-on, finding that the data galvanized families rather than angering them. The clinic went on to change its processes and communications based on input from seventeen patient-parent team members.... View Details

Keywords: by Julia Hanna; Health

01 Jun 2010
News

Get Well Soon

tackled the situation head-on, finding that the data galvanized families rather than angering them. The clinic went on to change its processes and communications based on input from seventeen patient-parent team members. Six years later,... View Details

Keywords: Julia Hanna; Ambulatory Health Care Services; Health, Social Assistance

January 2008
Article

Do Well by Doing Good? Don't Count on It

By: Joshua D. Margolis, Hillary Anger Elfenbein and James P. Walsh

Research over 35 years shows only a weak link between socially responsible corporate behavior and good financial performance. However, there's no evidence of risk in doing good, only in being exposed for misdeeds. View Details

Keywords: Values and Beliefs; Profit; Corporate Social Responsibility and Impact; Performance Effectiveness; Behavior

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01 Mar 2024
News

INK: Taking Care

you struggle and praying they don’t lose you. They might want you to fight more, or less. Often, they quietly carry too much of the burden, which creates hidden anger and resentment. They may even suffer their own health struggles as a... View Details

Keywords: Hospitals; Health, Social Assistance; Publishing Industries (except Internet); Information

Web

Harvard and the Legacy of Slavery | About

or simply to come together, please note there will be multiple opportunities at both Harvard and HBS to gather and to engage in discussion in the coming days, listed below. The report may spur a wide range of emotions, from grief to anger... View Details

09 Feb 2010
First Look

First Look: Feb. 9

http://www.e-elgar.co.uk/Bookentry_Main.lasso?id=13257 Too Many Cooks Spoil the Broth: How High Status Individuals Decrease Group Effectiveness Authors:Boris Groysberg, Jeffrey T. Polzer, and Hillary Anger Elfenbein... View Details

Keywords: Martha Lagace

06 Sep 2005
What Do You Think?

What are the Lessons of New Orleans?

organizations fail to learn from what happened in New Orleans, that may be the ultimate tragedy of a series of events that evoked feelings ranging from anger to embarrassment from the largest group of respondents to any of these columns... View Details

Keywords: by James Heskett

14 Apr 2014
Research & Ideas

Difficulties for Women Bridging Racial, Generational, and Global Divides

the news network for suggesting that black females would cast votes based on gender or race rather on candidates' political platforms. During that same period, Oprah Winfrey endorsed Obama for president, angering many of her female fans.... View Details

Keywords: by Carmen Nobel

06 Jul 2009
Research & Ideas

Conducting Layoffs: ’Necessary Evils’ at Work

people in our study experienced an intense mix of emotions when performing these tasks. These emotions included sympathy, sadness, guilt, shame, anxiety, and even anger at times. A second unanticipated pattern emerged in our data: Many... View Details

Keywords: by Martha Lagace

01 Jun 2002
News

Pursuing the Ultimate Deal

mainstream, in a climate where fear and anger and frustration dominate the horizon.” Concluded Ross, “Negotiations are about what's achievable, not impossible. They are about identifying an objective that makes sense given the... View Details

Keywords: Garry Emmons; Middle East; peace; Israel; Palestine; policy; Government

01 Oct 2002
News

Books

research and stressed in this book is the consistency with which real change is generated by engaging people's emotions, not their intellect, to alter behavior. Emotions such as fear and anger typically present obstacles to change, and... View Details

20 Sep 2006
Research & Ideas

The Power of Ordinary Practices

trivial, mundane, day-by-day things that leaders do and say can have an enormous impact. My guess is that a lot of leaders have very little sense of the impact that they have. That's particularly true of the negative behaviors. I don't think that the ineffective team... View Details

Keywords: Re: Teresa M. Amabile

01 Oct 2002
News

Sam Hayes

numbers for the next quarter and they don't materialize, they often feel publicly embarrassed by their inaccuracy and take their anger out on the subject company by reversing a previous “buy” recommendation. That causes many institutional... View Details

Keywords: Garry Emmons

08 May 2006
Research & Ideas

The Cost of Cutting in Line

violates the norm. From a social point of view, this is quite ingenious. In groups with helping norms, there will always be some people who try to exploit the friendliness of others. The anger displayed in the experiment protects the... View Details

Keywords: by Sean Silverthorne

20 Jul 2016
Research & Ideas

Airplane Design Brings Out the Class Warfare in Us All

expressing strong anger (36.3 percent of incidents in first class versus 27.8 percent in economy). Economy incidents were more likely to involve emotional outbursts (6.2 percent of incidents in economy versus 2.2 percent in first class).... View Details

Keywords: by Dina Gerdeman; Air Transportation; Sports; Travel

Publications