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10 Oct 2007
First Look

First Look: First Look: October 10

arrange the greatest possible number of transplants. In the future, computers may make it possible to auction bundled goods, such as airport takeoff and landing slots. As online markets—like those for jobs and dating—proliferate, a... View Details

Keywords: Martha Lagace

22 Feb 2011
Research & Ideas

The Most Important Management Trends of the (Still Young) Twenty-First Century

are managed by sophisticated real-time information systems; colleagues working 12 time zones apart can see and hear each other as they work at their desks—or in airport lounges on opposite sides of the planet. Publications, like this one,... View Details

Keywords: by Sean Silverthorne

24 Feb 2014
Research & Ideas

Busting Six Myths About Customer Loyalty Programs

thrive. Many companies in travel and service businesses reward frequent users by bestowing a status that allows them the privilege of high-value services. Take, for example, British Airways, which allows Executive Club members the privilege of access to View Details

Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products