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Show Results For
- All HBS Web
(611)
- People (1)
- News (151)
- Research (402)
- Events (2)
- Multimedia (10)
- Faculty Publications (257)
- 20 Nov 2023
- Podcast
Piloting Alaska Airlines with Compassion
To pilot Alaska Airlines, CEO Ben Minicucci draws on his Italian immigrant roots and Canadian military training, which was put to the test during a tricky operation near the North Pole. Having first gained a reputation at the company as “the numbers guy,” Minicucci... View Details
- May 2016 (Revised November 2022)
- Teaching Note
RegionFly: Cutting Costs in the Airline Industry
By: Susanna Gallani and Eva Labro
Teaching Note for HBS No. 116-047. View Details
- November 2010
- Supplement
LAN Airlines in 2008: Connecting the World to Latin America (B)
By: Ramon Casadesus-Masanell and Jorge Tarzijan
Provides updated facts on Lan Airlines as of 2010. It is meant to be used as a supplement to "Lan Airlines in 2008: Connecting the World to Latin America" (Harvard Business School Case 709-410). View Details
- 01 Dec 2000
- News
Core Values Keep Airline Flying High
Airline Industry Program at MIT, an initiative examining how major commercial airline carriers are facing the challenges of their rapidly changing industry. Staying on top of an industry facing more... View Details
- June 2017 (Revised November 2017)
- Teaching Note
David Dao on United Airlines
By: Benjamin Edelman
Teaching note for David Dao on United Airlines, HBP 917-026. View Details
- January 2009 (Revised June 2009)
- Supplement
Distribution at American Airlines (B)
By: Benjamin Edelman
Supplements the (A) case. View Details
Edelman, Benjamin. "Distribution at American Airlines (B)." Harvard Business School Supplement 909-036, January 2009. (Revised June 2009.)
- June 2002
- Supplement
Southwest Airlines in Baltimore, Supplement
By: Rogelio Oliva, Jody Hoffer Gittell and David Lane
Supplements the case. View Details
Oliva, Rogelio, Jody Hoffer Gittell, and David Lane. "Southwest Airlines in Baltimore, Supplement." Harvard Business School Supplement 602-157, June 2002.
- June 1988
- Teaching Note
American Airlines (A), Teaching Note
- September 2021
- Teaching Note
Merging American Airlines and US Airways (A) and (B)
By: David G. Fubini, Patrick Sanguineti and Carin-Isabel Knoop
This teaching note provides recommendations for instructors interested in teaching the cases "Merging American Airlines and US Airways" (A) and (B) (HBS nos. 417-054 and 418-036), including both one-day and two-day teaching options. View Details
- July 2007 (Revised April 2008)
- Teaching Note
Rapid Rewards at Southwest Airlines (TN)
By: Frances X. Frei
- March 1984
- Background Note
Note on Airline Reservation Systems (Condensed)
Vitale, Michael R. "Note on Airline Reservation Systems (Condensed)." Harvard Business School Background Note 184-142, March 1984.
- April 1983
- Background Note
Domestic Airline Industry and Information Technology
Vitale, Michael R. "Domestic Airline Industry and Information Technology." Harvard Business School Background Note 183-204, April 1983.
- August 2008 (Revised August 2009)
- Case
Lan Airlines in 2008: Connecting the World to Latin America
By: Ramon Casadesus-Masanell, Jorge Tarzijan and Mitchel Jordan
Lan Airlines operates three distinct models: low-cost for domestic short-haul flights, full-service for international routes; and an international cargo business, the latter of which makes up 33% of Lan's overall revenues (markedly different from many U.S. legacy... View Details
Keywords: Business Model; Growth and Development Strategy; Competitive Advantage; Air Transportation Industry; Latin America
Casadesus-Masanell, Ramon, Jorge Tarzijan, and Mitchel Jordan. "Lan Airlines in 2008: Connecting the World to Latin America." Harvard Business School Case 709-410, August 2008. (Revised August 2009.)
- 07 Sep 2021
- Cold Call Podcast
How to Lead through a Merger: US Airways and American Airlines
Keywords: Re: David G. Fubini
- October 1988
- Background Note
Note on Airline Reservations Systems (Revised), Part II
By: F. Warren McFarlan and Duncan G. Copeland
McFarlan, F. Warren, and Duncan G. Copeland. "Note on Airline Reservations Systems (Revised), Part II." Harvard Business School Background Note 189-099, October 1988.
- January 2003 (Revised March 2003)
- Case
Southwest Airlines 2002: An Industry Under Siege
By: James L. Heskett
The company's management is faced with long-term questions regarding the rate and manner of growth in the wake of the 9/11 attacks and general industry malaise. View Details
Heskett, James L. "Southwest Airlines 2002: An Industry Under Siege." Harvard Business School Case 803-133, January 2003. (Revised March 2003.)
- November 1990 (Revised August 1992)
- Case
American Airlines (B): Compensation and Cost Reduction
American Airlines' strategy in the 1990s calls for continued growth, improvements in customer service, and cost reduction. Central to cost reduction efforts is the need to contain labor costs. After having signed a very expensive new contract with its pilots' union in... View Details
Keywords: Cost Management; Labor Unions; Compensation and Benefits; Air Transportation Industry; United States
Loveman, Gary W. "American Airlines (B): Compensation and Cost Reduction." Harvard Business School Case 491-060, November 1990. (Revised August 1992.)
- 2000
- Other Unpublished Work
Fettered Flight: Globalization and the Airline Industry
By: Richard H. K. Vietor, Daniel Yergin and Peter C. Evans