＂Jobs To Be Done - Publications - Faculty & Research

15 Jul 2020
Blog Post

From Teacher to Student: The Important Ways HBS Professors Showed Me How to Lead

Before coming to Harvard Business School, I spent four years working in the education sector, designing learning experiences that I hoped would be powerful and transformational for my students. It was... View Details

04 Jun 2020
News

Coronavirus Is Going to Tear Your Office in Two

23 Jun 2008
Research & Ideas

Innovative Ways to Encourage Personal Savings

that I've done over the course of the last 10 years has been field-based, working in conjunction with HBS student teams, partners in business and the nonprofit sector, and especially through the nonprofit that I founded, Doorways View Details

Keywords: by Martha Lagace; Financial Services

02 May 2025
Blog Post

How to Work with Search Firms

Executive search firms can be powerful allies in a senior-level job search. While they can play a vital role in helping you find your next role, it’s important to understand how they operate and how best... View Details

21 Jul 2016
News

Women More Likely Than Men To Lead In Times Of Crisis

16 May 2005
Research & Ideas

Nonprofit Networking: The New Way to Grow

different: Her research suggests that a more powerful lever to increase a nonprofit's social impact might be to focus on building network relationships like-minded groups—even... View Details

Keywords: by Martha Lagace

26 Jul 2006
Research & Ideas

The Strategic Way to Go to Market

complement to carry certain aspects of the selling job that were very expensive to deliver in the past. After a direct sales pitch, much follow-on work can now be more... View Details

Keywords: by Sean Silverthorne

30 Jun 2020
What Do You Think?

Is a Business School-Industry Collaboration Needed to Attract Black Talent to Campus?

co-op program for potential MBA students? How about greater sharing of teaching or administrative talent, similar to what IBM and other organizations have done in the past—in this case, sabbaticals with the... View Details

Keywords: by James Heskett; Education

August 2016
Case

CEO Succession at Cisco (A): From John Chambers to Chuck Robbins

By: Boris Groysberg, J. Yo-Jud Cheng and Annelena Lobb

A smooth transition from former CEO John Chambers to new CEO Chuck Robbins had put Cisco in a position of strength. Looking back, the board reflected on what they had done well and what they might have done differently, and pondered whether another company might be... View Details

Keywords: Information Technology; Management Succession; Technology Industry

Citation

Educators

Purchase

11 Dec 2017
News

What equity means to your career and company

10 Jan 2022
Research & Ideas

How to Get Companies to Make Investments That Benefit Everyone

company takes that create unintended consequences for others—can be good or bad. An example of a positive externality is reduced healthcare costs for everyone when employees are required to get COVID-19... View Details

Keywords: by Lane Lambert

May 2021
Article

Private and Social Returns to R&D: Drug Development and Demographics

By: Efraim Benmelech, Janice Eberly, Dimitris Papanikolaou and Joshua Krieger

Investment in intangible capital such as R&D has increased dramatically since the 1990s. However, productivity growth remains sluggish in recent years. One potential reason is that a significant share of the increase in intangible investment is geared toward consumer... View Details

Keywords: Drug Development; Research and Development; Investment Return; Demographics; Pharmaceutical Industry

Citation

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01 Sep 2023
News

Returning to the Roots

It’s not a role he sought or expected. But when his brother died of a brain tumor late last year, Florent Latour (MBA 1999) became CEO of Maison Louis Latour, a winemaker established in 1797 in the Burgundy region of France. The 11th generation of his family to lead... View Details

Keywords: Julia Hanna; wine; entrepreneurship; family business; innovation; climate change; Beverage and Tobacco Product Manufacturing; Manufacturing

17 Feb 2020
Sharpening Your Skills

How Entrepreneurs Can Find the Right Problem to Solve

As an entrepreneur, how confident are you that you fully understand your customer’s pain points or their job to be done? Entrepreneurs I first meet tend to start selling me on... View Details

Keywords: by Julia Austin

16 Oct 2010
Working Paper Summaries

A Comparative-Advantage Approach to Government Debt Maturity

Keywords: by Robin Greenwood, Samuel G. Hanson & Jeremy C. Stein

14 Dec 2021
Op-Ed

To Change Your Company's Culture, Don't Start by Trying to Change the Culture

systems. Not much happens from pure culture conversations because they don’t result in a clear idea of what needs to change and how it will be changed to reinforce key... View Details

Keywords: by Michael Beer

28 Jan 2019
Research & Ideas

Forget Cash. Here Are Better Ways to Motivate Employees

an incentive is to turn around the timing of the reward, handing it out immediately after an employee excels at a particular task, rather than dangling it beforehand. “In this way, you can use timing to your... View Details

Keywords: by Dina Gerdeman

02 Jul 2001
What Do You Think?

Built to Last or Bought to Sell?

preclude considering the option of knocking down and starting all over again if that's what is best for the business ... (but) Kaplan & Foster [authors of the book] seem to be recommending destruction... View Details

Keywords: by James Heskett

15 May 2015
Blog Post

Tips for Applying to Business School

There’s no doubt that applying to business school can be a stressful process. Researching MBA programs, taking the GMAT, writing essays, chasing after recommenders (often while also trying View Details

23 Jul 2020
Blog Post

Why Plume? To Make a Difference in the World

our way to Shad, we struck up a conversation about recruiting as most RCs do around that time of year. Dan knew that I was trans because I had done a MyTake earlier in the semester on National Coming Out... View Details

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