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  • January 2022
  • Case

Fueling a Cleaner Future: ACWA Power and Green Hydrogen

By: Dennis Yao and Alpana Thapar
In January 2020, Paddy Padmanathan, president and CEO of ACWA Power, was reflecting on the company’s sixteen-year record of success and thinking about its future growth plans. Founded in 2004, ACWA Power was a Saudi Arabian developer, owner, and operator of power and... View Details
Keywords: Green Hydrogen; Energy; Climate Change; Supply Chain; Business Model; Growth and Development Strategy; Green Technology; Projects; Alliances; Environmental Sustainability; Corporate Social Responsibility and Impact; Energy Industry; Saudi Arabia; Middle East; North Africa
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  • October 2015 (Revised August 2018)
  • Case

Ozark Feed and Ag Corporation: The ERP Decision

By: Jan Hammond, Paul Kalmbach and Eric Bernstein
This case describes a medium-sized business that manufactures animal feed for commercial and companion animals. The company has been growing rapidly and is considering whether or not to implement an enterprise resource planning (ERP) system. Ozark currently uses an IT... View Details
Keywords: ERP Systems; Information Technology; Supply Chain Management; Growth Management; Performance Improvement; Animal-Based Agribusiness; Decision Choices and Conditions; Agriculture and Agribusiness Industry; Information Technology Industry; Missouri; Oklahoma; Texas; Arkansas
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  • Web

Research Areas - Doctoral

environment in which businesses operate. Drawing from perspectives of economic theory, political science, and history, they examine the “rules” and policies established by government and other non-business... View Details
  • December 2001
  • Case

Cybersettle

By: Michael A. Wheeler and Gillian Morris
Cybersettle's management faced a dilemma: How could they turn their company, which provided confidential online settlement services for insurance claims, into a profitable enterprise? Having started during the heady days of Internet "dot-com fever," the company now had... View Details
Keywords: Restructuring; Bids and Bidding; Negotiation Process; Conflict and Resolution; Business Strategy; Commercialization; Internet; Insurance Industry
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  • TeachingInterests

Business, Government and the International Economy

By: Dante Roscini
Business, Government, and the International Economy (BGIE) is a course about the broad economic and political context in which business operates. Throughout their careers business leaders are asked to formulate and lead their firm's responses to the external... View Details

    Elana R. Feldman

    Elana Feldman, Ph.D. is an Associate Professor of Management in the Manning School of Business and a Visiting Scholar at Harvard Business School. Dr. Feldman is also a Faculty Affiliate at the Center for Positive Organizations at the Ross School of Business... View Details
    • 27 Apr 2016
    • Research & Ideas

    How the FBI Reinvented Itself After 9/11

    Investigation," co-written by HBS colleagues Ranjay Gulati, the Jaime and Josefina Chua Tiampo Professor of Business Administration and head of the Organizational Behavior unit; Ryan L. Raffaelli, an assistant professor View Details
    Keywords: by Carmen Nobel
    • 11 Feb 2015
    • News

    For Valentine's Day, Adore Me Takes On Victoria's Secret and Other Bigger Lingerie Rivals

    • 12 Oct 2016
    • News

    A Brief Defense of Paul Ryan's Torturous Relationship With Donald Trump

    • 18 Jul 2006
    • First Look

    First Look: July 18, 2006

    http://harvardbusinessonline.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=206108 The Role of Private Equity Firms in Merger and Acquisition Transactions Author:William E. Fruhan Jr. Harvard Business... View Details
    Keywords: Sean Silverthorne
    • 2010
    • Working Paper

    Conceptual Foundations of the Balanced Scorecard

    By: Robert S. Kaplan
    David Norton and I introduced the Balanced Scorecard in a 1992 Harvard Business Review article (Kaplan & Norton, 1992). The article was based on a multi-company research project to study performance measurement in companies whose intangible assets played a central role... View Details
    Keywords: Asset Management; Balanced Scorecard; Management Systems; Performance Improvement; Strategy
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    • August 1995 (Revised January 2024)
    • Supplement

    Health Stop (B): Starting Up

    By: Regina E. Herzlinger
    Describes the long waiting time experienced by customers in Health Stops and asks students to specify the changes in its business model which could help solve the problem. View Details
    Keywords: Business Model; Customer Focus and Relationships; Customer Satisfaction; Health Industry; Retail Industry
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    • 16 Mar 2020
    • News

    America Closed: Thousands Of Stores, Resorts, Theaters Shut Down

    • 05 Dec 2023
    • Cold Call Podcast

    What Founders Get Wrong about Sales and Marketing

    Keywords: Re: Mark N. Roberge
    • 15 Aug 2014
    • News

    Why Happiness at Work Matters

    • 17 Dec 2018
    • News

    Off the Shelf

    • 2001
    • Working Paper

    Strategies to Fight Ad-sponsored Rivals

    By: Ramon Casadesus-Masanell and Feng Zhu
    We analyze the optimal strategy of a high-quality incumbent that faces a low-quality ad-sponsored competitor. In addition to competing through adjustments of tactical variables such as price or the number of ads a product carries, we allow the incumbent to consider... View Details
    Keywords: Advertising; Business Model; Competition; Competitive Strategy
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    • Web

    Creating Emerging Markets

    Thriving in Growth & Turbulence The Creating Emerging Markets project provides a unique research and teaching resource on business leadership in Africa, Asia, Latin America and... View Details
    • April 2011
    • Case

    Hermitage's Russian Quandary (A)

    By: Eric Werker, Ray Fisman and Lauren Weber
    In June 2007, the offices of Russian hedge fund Hermitage Capital were raided by Moscow police; in the months that followed, Hermitage founder Bill Browder found himself banned from Russia and fending off efforts to expropriate the fund's Russian assets. This case... View Details
    Keywords: Crime and Corruption; Private Equity; Investment; Law Enforcement; Laws and Statutes; Crisis Management; Risk Management; Business and Government Relations; Financial Services Industry; Moscow
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    • Web

    Insights & Advice Blog

    navigate and excel in the business school environment. [...] WesTrek 2025: Exploring the future of tech in Silicon Valley Michelle Cao 04 Mar 2025 | California - Bay Area... View Details