Publications

SSRN

October 2013 (Revised December 2013)
Case

Intuit QuickBooks: From Product to Platform

By: Andrei Hagiu and Elizabeth J. Altman

This case focuses on the challenges and opportunities faced by a successful incumbent organization attempting to transform a large portion of its business from a traditionally product-centric operating mode to a platform-based one that leverages network effects to... View Details

Keywords: Business Model; Organizational Change and Adaptation; Digital Platforms; Competitive Advantage; Network Effects; Consumer Products Industry

2019
Article

An Empirical Study of Rich Subgroup Fairness for Machine Learning

By: Michael J Kearns, Seth Neel, Aaron Leon Roth and Zhiwei Steven Wu

Kearns et al. [2018] recently proposed a notion of rich subgroup fairness intended to bridge the gap between statistical and individual notions of fairness. Rich subgroup fairness picks a statistical fairness constraint (say, equalizing false positive rates across... View Details

Keywords: Machine Learning; Fairness; AI and Machine Learning

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November 2019 (Revised December 2020)
Case

Grupo Éxito: Facing Colombia's Competitive Grocery Retail Industry

By: José B. Alvarez, Carla Larangeira, Jenyfeer Martinez Buitrago and Miguel Diaz Moreno

Grupo Éxito, a leading South American retailer, faced declining market shares in Colombia in 2019 with the arrival of low-cost competitors and emerging digital trends. Originally founded in Medellín, Éxito had over the course of its seventy-year history evolved from a... View Details

Keywords: Grocery; Market Share; Information Technology; Trends; Competitive Strategy; Retail Industry; Colombia; Latin America

08 Dec 2009
First Look

First Look: Dec. 8

co-authors, Werner Erhard and Steve Zaffron, and I distinguish integrity from morality and ethics in the following way. Integrity in our model is honoring your word. As such,... View Details

Keywords: Martha Lagace

14 Feb 2014
News

The Future of Facebook

17 Jan 2020
News

AB InBev Taps Machine Learning to Root Out Corruption

February 1991
Case

Burlington Northern: The ARES Decision (B)

By: Julie H. Hertenstein and Robert S. Kaplan

The ARES team formally proposes that Burlington Northern implement the ARES system. The project meets resistance. In light of financial restructuring and high level of debt, executives wonder whether the company can afford ARES. Weak links during the ARES development... View Details

Keywords: Accounting Audits; Restructuring; Cost vs Benefits; Decision Choices and Conditions; Borrowing and Debt; Capital Budgeting; Projects; Technology Adoption; Service Industry

03 Apr 2007
First Look

First Look: April 3, 2007

Periodical:Duke Journal of Gender Law and Policy (forthcoming) Abstract This essay aims to address the costs and benefits of constraining cultural displays in the workplace on... View Details

Keywords: Martha Lagace

18 Jul 2024
Blog Post

Building the Future: An HBS Alumna’s Journey in Sustainable Infrastructure Investment

HBS classmates who worked in more developed markets, allowing me fill knowledge gaps. It wasn’t until I took classes like Global Climate Change with Professor Gunnar Trumbull and worked on an Independent Project with Professor Willy Shih... View Details

20 Mar 2018
News

Has online grocery delivery reached a tipping point?

2009
Other Unpublished Work

The Kindle: Igniting the Book Business

By: Peter Olson and Bharat Anand

Keywords: Technological Innovation; Information Technology; Information Technology Industry; Information Technology Industry

15 Apr 2014
First Look

First Look: April 15

including certificate-of-need laws and the advent of Accountable Care Organizations (ACOs) and bundled payments. CTCA's for-profit status and... View Details

Keywords: Sean Silverthorne

19 Nov 2015
News

A Hard Sell: Bringing Cultured Beef to Market

2023
Working Paper

Nailing Prediction: Experimental Evidence on the Value of Tools in Predictive Model Development

By: Daniel Yue, Paul Hamilton and Iavor Bojinov

Predictive model development is understudied despite its centrality in modern artificial intelligence and machine learning business applications. Although prior discussions highlight advances in methods (along the dimensions of data, computing power, and algorithms)... View Details

Keywords: Analytics and Data Science

SSRN

Read Now

29 Sep 2021
News

Regulators Put Cryptocurrency in Crosshairs

06 Nov 2014
News

Harvard Finds New Partner in City Hall's 'Urban Mechanics'

Keywords: Boston; Executive, Legislative, and Other General Government Support; Executive, Legislative, and Other General Government Support

July 1991 (Revised September 1995)
Case

Eastman Kodak Co.: Managing Information Systems Through Strategic Alliances

By: Lynda M. Applegate

In January 1988, Colby Chandler, Kodak CEO, created the Corporate Information Systems (CIS) and appointed Katherine Hudson head. She at once became the first head of IT and first woman corporate vice president in the company. Throughout 1989, Hudson inaugurated a... View Details

Keywords: Corporate Strategy; Information Technology; Partners and Partnerships; Organizational Structure; Success; Trends; Information Management; Service Operations; Manufacturing Industry