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  • Web

Technology & Operations Management Awards & Honors - Faculty & Research

: Elected as a Member of the American Academy of Arts and Sciences in 2024. Amy C. Edmondson : Winner of the 2024 Society for Advancing Business Editing and Writing (SABEW) Award in the Management and Leadership category for Right Kind of... View Details
  • Web

Marketing Awards & Honors - Faculty & Research

Futility: Targeting High-Risk Customers Might Be Ineffective” ( Journal of Marketing Research (JMR) , 2018). 2022 Ayelet Israeli : Selected as an INFORMS Society for Marketing Science (ISMS) Early Career Scholars Camp Fellow in 2022.... View Details
  • Web

Why Your Gift Matters - Alumni

society around the world. EQUAL PARTNER Pialy Aditya (MBA 2005) How Pialy Aditya is advancing inclusion for both investors and entrepreneurs. HOUR BY HOUR Rahkeem Morris (MBA 2018) Rahkeem Morris is saving businesses money with every hire... View Details
  • April 2015
  • Case

Dutch Bros. Coffee: A Compelling Future

By: Joshua Margolis and Christine Snively
Travis Boersma, co-founder and President of the Dutch Bros. coffee chain, faces three operational decisions that will shape the company's growth trajectory and distinctive culture. First, should they offer a specialty coffee at a subset of their stores in one region... View Details
Keywords: Culture And Community; Service Management; Retail; Food; Managing Growth; Family Business; Small Business; Leadership; Culture; Food and Beverage Industry; Oregon
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  • February 2021
  • Case

Apple: Privacy vs. Safety (A)

By: Henry McGee, Nien-hê Hsieh, Sarah McAra and Christian Godwin
In 2015, Apple CEO Tim Cook debuted the iPhone 6S with enhanced security measures that enflamed a debate on privacy and public safety around the world. The iPhone 6S, amid a heightened concern for privacy following the 2013 revelation of clandestine U.S. surveillance... View Details
Keywords: Iphone; Encryption; Data Privacy; Customers; Customer Focus and Relationships; Decision Making; Ethics; Values and Beliefs; Globalized Firms and Management; Government and Politics; National Security; Law; Law Enforcement; Leadership; Markets; Safety; Social Issues; Corporate Social Responsibility and Impact; Civil Society or Community; Mobile and Wireless Technology; Technology Industry; Consumer Products Industry; Telecommunications Industry; Electronics Industry; United States; China; Hong Kong
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  • July 2021 (Revised September 2024)
  • Case

Supreme: Remaining Cool While Pursuing Growth

By: Jill Avery, Sandrine Crener, Marie-Cecile Cervellon and Ranjit Thind
Following VF Corporation’s acquisition of cult streetwear brand Supreme, consumers and industry pundits were nervous that becoming part of a large, public corporation would put an end to Supreme’s slow and careful growth trajectory as pressure for quarterly results... View Details
Keywords: Marketing; Brands and Branding; Luxury; Marketing Strategy; Consumer Behavior; Growth Management; Fashion Industry; Retail Industry; United States; North America
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  • 07 Jul 2023
  • Blog Post

Harvard Innovation Labs: Where Passion and Purpose Meet

society around the world. Startup life can often feel like a solo sport, says Matt Segneri (MBA 2010), the Bruce and Bridgitt Evans Executive Director of the Harvard Innovation Labs: “What the three labs in our ecosystem do is to make... View Details
  • Web

Globalization - Faculty & Research

; Business and Government Relations ; Creativity ; Reputation ; Social and Collaborative Networks ; Civil Society or Community ; Social Issues ; Poverty ; Strategy ; Construction Industry ; Education Industry ; Energy Industry ;... View Details
  • 30 Nov 2007
  • What Do You Think?

What Is Management’s Role in Innovation?

example, given the proliferation of networking technologies, will more and more innovation be carried out in communities that cross corporate lines? Following from this, one has to ask whether truly large innovations needed by society... View Details
Keywords: by Jim Heskett
  • 04 Feb 2019
  • Book

Green Businesses Are Incredibly Difficult to Make Profitable. Try It Anyway

Keywords: by Dina Gerdeman; Green Technology; Energy
  • 01 Feb 2010
  • Research & Ideas

The ‘Luxury Prime’: How Luxury Changes People

firm) above society interests. An example involved asking participants how likely they are to endorse the manufacturing of a new model of car that could bring in enormous profit but could potentially pollute the environment. Before... View Details
Keywords: by Sarah Jane Gilbert
  • 04 Feb 2022
  • Book

Beyond the Cold War: Reinventing Socialism in 5 Countries

Although many view socialism through the rigid lens of Soviet orthodoxy, it has always been a work in progress and an evolving and adaptable ideology on a global scale, says Harvard Business School Marvin Bower Associate Professor Jeremy Friedman. In his new book, Ripe... View Details
Keywords: by Dina Gerdeman
  • 24 Aug 2017
  • Cold Call Podcast

Does Le Pliage Help or Hurt the Longchamp Luxury Brand?

Keywords: Re: Jill J. Avery; Fashion
  • Web

Online Entrepreneurship & Innovation Courses | HBS Online

each other and can create well-rounded business leaders. You May Also Be Interested In Leadership & Management Business Essentials Strategy Finance & Accounting Business in Society Marketing 94% improved knowledge to grow or start a... View Details
  • Web

What You Can Support - Alumni

gifts to the HBS Fund provide flexible resources that the School can use immediately to advance core priorities and pursue new initiatives. Although HBS’s endowment provides a strong foundation, it does not cover all of the School’s financial needs. Business in Global... View Details
  • 21 Feb 2005
  • Op-Ed

Is Business Management a Profession?

implicated in recent acts of corporate malfeasance—could have become so depraved, this is probably the wrong question. Given that human nature does not change much from age to age, the real issue is the effectiveness of the constraints that View Details
Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice
  • 01 Mar 2021
  • Research & Ideas

How Systemic Racism Can Threaten National Security

expect an equal contribution from your citizens, all citizens must be treated equally,” says Tabellini. “It reveals the costs for society as a whole if you don’t.” Despite the national reckoning in the United States after the killing of... View Details
Keywords: by Rachel Layne
  • 26 Dec 2012
  • Working Paper Summaries

Reinforcing Regulatory Regimes: How States, Civil Society, and Codes of Conduct Promote Adherence to Global Labor Standards

Keywords: by Michael W. Toffel, Jodi L. Short & Melissa Ouellet
  • Web

Redefining Capitalism - Institute For Strategy And Competitiveness

economic value while creating shared value for society Businesses acting as businesses , not as charitable givers, are arguably the most powerful force for addressing many of the pressing issues facing our View Details
  • 04 Apr 2018
  • Research & Ideas

Smart Cities are Complicated and Costly: Here's How to Build Them

Chombosan Much promotion of smart cities assumes that municipalities will take a proactive, top-down, technology-first approach to urban progress. Thus far, these initiatives look for some forward-thinking city official (or immensely deep-pocketed private investor) to... View Details
Keywords: by John Macomber; Construction; Green Technology