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  • 19 Jul 2017
  • Research & Ideas

Why Government 'Nudges' Motivate Good Citizen Behavior

to do, like save for retirement—which are both for the good of society and for their own good. Here’s an example. On the first day of a new job, the paperwork is coming at you fast and furious, including a packet of information about how... View Details
Keywords: by Michael Blanding
  • 04 Apr 2018
  • Research & Ideas

Smart Cities are Complicated and Costly: Here's How to Build Them

Chombosan Much promotion of smart cities assumes that municipalities will take a proactive, top-down, technology-first approach to urban progress. Thus far, these initiatives look for some forward-thinking city official (or immensely deep-pocketed private investor) to... View Details
Keywords: by John Macomber; Construction; Green Technology
  • 21 Feb 2005
  • Op-Ed

Is Business Management a Profession?

implicated in recent acts of corporate malfeasance—could have become so depraved, this is probably the wrong question. Given that human nature does not change much from age to age, the real issue is the effectiveness of the constraints that View Details
Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice
  • 26 Jul 2011
  • First Look

First Look: July 26

would create net benefits for society that contain salient costs frequently lack enough support for enactment because losses loom larger than gains. To address this consequence of loss aversion, we propose a policy-bundling technique in... View Details
Keywords: Sean Silverthorne
  • March 2020 (Revised August 2020)
  • Case

Culture at Google

By: Nien-hê Hsieh, Amy Klopfenstein and Sarah Mehta
Beginning in 2017, technology (tech) company Google faced a series of employee-relations issues that threatened its unique culture of innovation and open communication. Issues included protests surrounding Google’s contracts with the U.S. government, restrictions of... View Details
Keywords: Human Resources; Employee Relationship Management; Recruitment; Retention; Resignation and Termination; Labor; Working Conditions; Employment; Labor Unions; Wages; Law; Lawsuits and Litigation; Rights; Ethics; Values and Beliefs; Fairness; Organizations; Organizational Culture; Mission and Purpose; Social Psychology; Attitudes; Behavior; Conflict Management; Trust; Motivation and Incentives; Prejudice and Bias; Power and Influence; Information Technology; Internet and the Web; Information Infrastructure; Society; Social Issues; Culture; Civil Society or Community; Demographics; Diversity; Ethnicity; Gender; Race; Technology Industry; North and Central America; United States; California
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  • July 2021 (Revised September 2024)
  • Case

Supreme: Remaining Cool While Pursuing Growth

By: Jill Avery, Sandrine Crener, Marie-Cecile Cervellon and Ranjit Thind
Following VF Corporation’s acquisition of cult streetwear brand Supreme, consumers and industry pundits were nervous that becoming part of a large, public corporation would put an end to Supreme’s slow and careful growth trajectory as pressure for quarterly results... View Details
Keywords: Marketing; Brands and Branding; Luxury; Marketing Strategy; Consumer Behavior; Growth Management; Fashion Industry; Retail Industry; United States; North America
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  • 21 Sep 2021
  • Office Hours

Readers Ask: How Can I Gain Power and Influence?

The global COVID-19 pandemic has shifted power dynamics not only within today’s historically tight job market, where workers have an unprecedented level of choice and control, but also within households, organizations, and society as a... View Details
Keywords: by Kristen Senz
  • 19 Apr 2004
  • Research & Ideas

Birth of the American Salesman

his hometown, Zenith. He represented the aggressive, expansionist, and highly "American" way of doing business of the 1920s. Willy Loman was also a representative figure. But this time, the salesman seemed to capture the entire tragedy of commercial View Details
Keywords: by Laura Linard
  • Web

Buy Now, Pay Later &mdash Easy Payments: The Rise of Installment Selling

HBS Quick Links MBA Executive Education Doctoral Programs Faculty and Research Alumni HBS Publishing Site Index HBS Home Contact Us Map/Directions Introduction Credit in Pre-Industrial Society Credit and the Market Economy: The Rise of... View Details
  • 08 Nov 2021
  • News

New Director Named for Mid-US Research Office

Research Office; its work will be conducted in coordination with the new HBS Institute for the Study of Business in Global Society (BiGS), to be led by Professor Debora Spar, Senior Associate Dean, Business and Global Society. “The role... View Details
  • Web

General Management Awards & Honors - Faculty & Research

Glassdoor in 2019. Geoffrey G. Jones : Selected as a Fellow of the Japan Academy of International Business Studies in 2019. Rosabeth M. Kanter : Winner of the 2019 Hutchens Medal from the American Society for Quality (ASQ). Rosabeth M.... View Details
  • 15 Nov 2023
  • News

Sound Investment

Steven Rogers outside the Second Church of Christ, Scientist, Evanston, Illinois (photo by Gay Riseborough) Steven Rogers outside the Second Church of Christ, Scientist, Evanston, Illinois (photo by Gay Riseborough) Retired senior lecturer Steven Rogers (MBA 1985)... View Details
Keywords: diversity; equity; inclusion
  • November 2023 (Revised July 2024)
  • Case

'Care in Every Drop': Ayala Corporation and Manila Water (A)

By: Debora L. Spar, Paul Healy, Tricia Peralta and Julia M. Comeau
Since 1834, eight generations of the Ayala family have used their conglomerate to fund nation-building projects in the Philippines, including investments in tramcars, telecommunications, hospitals, and schools. In 1997, Ayala’s subsidiary, Manila Water, took control of... View Details
Keywords: Family Business; Economic Growth; Social Entrepreneurship; Climate Change; Natural Resources; Crisis Management; Failure; Privatization; Social Issues; Urban Development; Adaptation; Public Opinion; Mission and Purpose; Utilities Industry; Asia; Philippines
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  • April 2022
  • Case

The First Opium War and Global Free Trade

By: Jeremy Friedman and Allison Lazarus
The First Opium War (1839-1842) symbolized the peak of the era of European imperialism, with a political and cultural legacy that remains potent to this day. The British Empire, “acquired in a fit of absent-mindedness” as one observer famously claimed, seemed to be... View Details
Keywords: Imperialism; Narcotics; Importing; History; Globalized Markets and Industries; Trade; Social Issues
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  • 12 Oct 2022
  • Blog Post

11 Stories from HBS PRIDE for National Coming Out Day

recognizing early on that being able to help others would require helping myself first. The path to find my own happiness took me through 21 years of being a closeted gay male, feeling like an “other,” and having no visible role models to emulate or anyone to help me... View Details
  • Web

Marketing Awards & Honors - Faculty & Research

Might Be Ineffective” ( Journal of Marketing Research (JMR) , 2018). 2022 Ayelet Israeli : Selected as an INFORMS Society for Marketing Science (ISMS) Early Career Scholars Camp Fellow in 2022. Ayelet Israeli : Finalist for the 2022 John... View Details
  • Web

Redefining Capitalism - Institute For Strategy And Competitiveness

economic value while creating shared value for society Businesses acting as businesses , not as charitable givers, are arguably the most powerful force for addressing many of the pressing issues facing our View Details
  • Web

Digital Innovation - Alumni

Transformation Leadership Donor or a Digital Data Design Leadership Donor —please contact Ellen Harkavy, Managing Director of Development, at eharkavy@hbs.edu or 617.495.6883. The HBS Fund Investors Society recognizes leadership annual... View Details
  • 08 Apr 2019
  • Sharpening Your Skills

The Life of Luxury and How to Sell It

Research released recently by iseecars.com seems to indicate a fleeting happiness with luxury cars. New buyers of BMW, Jaguar, Land Rover, Mercedes-Benz, and Porsche sell them more frequently in the first year than owners of other models. Car owners who drive their... View Details
Keywords: by Sean Silverthorne; Auto; Retail; Fashion
  • Web

The 20th Century Zeitgeist - Leadership

Rationing Influence: Medium-Low 50 1950 s 19 Military spending shifts to nuclear deterrents Small Business Administration created Influence: Medium 60 1960 s 19 Great Society Consumer and environmental protection movements strengthen... View Details