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      • September–October 1996
      • Article

      Making Differences Matter: A New Paradigm for Managing Diversity

      By: D. A. Thomas and Robin Ely
      Keywords: Management; Diversity
      Citation
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      Thomas, D. A., and Robin Ely. "Making Differences Matter: A New Paradigm for Managing Diversity." Harvard Business Review 74, no. 5 (September–October 1996): 79–90.
      • August 1996 (Revised October 1996)
      • Case

      Suzanne de Passe at Motown Productions (A1)

      By: Linda A. Hill and Jaan Elias
      Illustrates: 1) the impact of a manager's leadership style on corporate culture, direction, and performance; 2) the concept of fit between leadership style and the requirements of situations in which managers find themselves; and 3) the need for managers to adapt their... View Details
      Keywords: Management Style; Race; Organizational Culture; Success; Leadership Style; Gender; Management Teams; Change Management; Situation or Environment; Creativity; Relationships; Music Industry; Entertainment and Recreation Industry
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      Hill, Linda A., and Jaan Elias. "Suzanne de Passe at Motown Productions (A1)." Harvard Business School Case 497-015, August 1996. (Revised October 1996.)
      • 1 Aug 1996
      • Conference Presentation

      Beyond Armchair Feminism: EnGendering Organizational Change

      By: R. Ely and D. Meyerson
      Keywords: Gender; Organizations; Change
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      Ely, R., and D. Meyerson. "Beyond Armchair Feminism: EnGendering Organizational Change." Paper presented at the Academy of Management Annual Meeting, August 01, 1996.
      • 1996
      • Chapter

      Mentoring and the Boundaryless Career: Lessons from the Minority Experience

      By: D. Thomas and M. C. Higgins
      Keywords: Personal Development and Career; Diversity
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      Thomas, D., and M. C. Higgins. "Mentoring and the Boundaryless Career: Lessons from the Minority Experience." In Boundaryless Careers: A New Employment Principle for a New Organizational Era, edited by M. B. Arthur and D. M. Rousseau. New York: Oxford University Press, 1996.
      • 1996
      • Chapter

      The Social Construction of Relationships among Professional Women at Work

      By: R. J. Ely
      Keywords: Management; Relationships; Gender
      Citation
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      Ely, R. J. "The Social Construction of Relationships among Professional Women at Work." In Women in Management: Current Research Issues, edited by R. Burke and M. Davidson. London: Paul Chapman Publishing, 1996.
      • November 1995 (Revised February 2017)
      • Case

      Luna Pen (A)

      By: Kathleen McGinn and Michael Wheeler
      Discusses the negotiation of a possible trademark infringement involving a German conglomerate and a Taiwanese trading firm. View Details
      Keywords: Strategy; Law; Negotiation Tactics; Decision Choices and Conditions; Gender; Culture; Trademarks; Power and Influence; Germany; Taiwan
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      McGinn, Kathleen, and Michael Wheeler. "Luna Pen (A)." Harvard Business School Case 396-156, November 1995. (Revised February 2017.)
      • November 1995 (Revised February 2017)
      • Supplement

      Luna Pen (B)

      By: Kathleen McGinn and Michael Wheeler
      Presents a series of multiple choice options to be distributed and discussed in class. View Details
      Keywords: Decisions; Strategy; Negotiation Tactics; Performance Evaluation; Gender; Culture; Power and Influence; Germany; Taiwan
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      McGinn, Kathleen, and Michael Wheeler. "Luna Pen (B)." Harvard Business School Supplement 396-157, November 1995. (Revised February 2017.)
      • August 1995
      • Case

      Managing Diversity, Course Overview and Syllabus

      By: Mary C. Gentile and James I. Cash Jr.
      Keywords: Management; Diversity
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      Gentile, Mary C., and James I. Cash Jr. "Managing Diversity, Course Overview and Syllabus." Harvard Business School Case 396-010, August 1995.
      • August 1995 (Revised May 2008)
      • Teaching Note

      Jensen Shoes (TN)

      By: James I. Cash Jr. and Mary C. Gentile
      Teaching Note for (9-395-120) and (9-395-121). View Details
      Keywords: Perception; Race; Groups and Teams; Employees; Apparel and Accessories Industry
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      Cash, James I., Jr., and Mary C. Gentile. "Jensen Shoes (TN)." Harvard Business School Teaching Note 396-017, August 1995. (Revised May 2008.)
      • July 1995
      • Teaching Note

      Managing Conflict in a Diverse Workplace TN

      By: Mary C. Gentile and James I. Cash Jr.
      Teaching Note for (9-395-090). View Details
      Keywords: Management Style; Conflict Management; Spoken Communication; Employees; Culture; Diversity
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      Gentile, Mary C., and James I. Cash Jr. "Managing Conflict in a Diverse Workplace TN." Harvard Business School Teaching Note 396-008, July 1995.
      • 1995
      • Chapter

      Diversity, Social Indentity, and Performance: Emergent Social Dynamics in Cross-functional Teams

      By: G. Northcraft, J. Polzer, M. Neale and R. Kramer
      Keywords: Groups and Teams; Identity; Performance; Diversity
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      Northcraft, G., J. Polzer, M. Neale, and R. Kramer. "Diversity, Social Indentity, and Performance: Emergent Social Dynamics in Cross-functional Teams." In Diversity in Work Teams: Research Paradigms for a Changing Workplace, edited by Susan E. Jackson and Marian N. Ruderman. Washington, D.C.: American Psychological Association, 1995.
      • Article

      The Power in Demography: Women's Social Constructions of Gender Identity at Work

      By: R. J. Ely
      This study examined how women's proportional representation in the upper echelons of organizations affects professional women's social constructions of gender difference and gender identity at work. Qualitative and quantitative data were used. Results suggest that sex... View Details
      Keywords: Demographics; Gender; Labor
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      Ely, R. J. "The Power in Demography: Women's Social Constructions of Gender Identity at Work." Academy of Management Journal 38, no. 3 (June 1995): 589–634. (Winner, Academy of Management Journal Impact Award, 2021.)
      • 1995
      • Chapter

      The Role of Dominant Identity and Experience in Organizational Work on Diversity

      By: R. J. Ely
      Keywords: Working Conditions; Identity; Experience and Expertise; Diversity
      Citation
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      Ely, R. J. "The Role of Dominant Identity and Experience in Organizational Work on Diversity." In Diversity in Work Teams: Research Paradigms for a Changing Workplace, edited by Susan E. Jackson and Marian N. Ruderman, 161–186. Washington, D.C.: American Psychological Association, 1995.
      • 1994
      • Chapter

      A Workshop Design for Teaching Diversity

      By: D. A. Thomas
      Keywords: Teaching; Diversity; Design; Curriculum and Courses; Education Industry
      Citation
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      Thomas, D. A. "A Workshop Design for Teaching Diversity." In Teaching Diversity and the Management School Curriculum, edited by B. Ferdmon. American Association of Collegiate Schools of Business, 1994.
      • September 1994 (Revised October 1994)
      • Case

      Guinness PLC

      By: Ray A. Goldberg and Grant Kelley
      Changing demographics, new types of competition, and new attitudes toward alcoholic beverages force the company to rethink priorities. View Details
      Keywords: Transformation; Demographics; Product Positioning; Competitive Strategy; Food and Beverage Industry
      Citation
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      Goldberg, Ray A., and Grant Kelley. "Guinness PLC." Harvard Business School Case 595-021, September 1994. (Revised October 1994.)
      • September 1994
      • Case

      Bob Fifer

      By: David A. Thomas and Doug Cohen
      Explores the life and concerns of Bob Fifer, HBS class of 1979 and CEO of Kaiser Associates. Explores the many influences on Bob's development and his subsequent career choices. It is written as a biography with extensive quotes from interviews with Bob. He describes... View Details
      Keywords: Personal Development and Career; Entrepreneurship; Identity; Leadership Style; Ethnicity; Management Teams
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      Thomas, David A., and Doug Cohen. "Bob Fifer." Harvard Business School Case 495-013, September 1994.
      • 1994
      • Chapter

      U.S. Competitiveness and the Aging Workforce: Toward Organizational and Institutional Change

      By: R. M. Kanter
      Keywords: Organizational Change and Adaptation; Human Capital; Age; Competition; Trade; United States
      Citation
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      Kanter, R. M. "U.S. Competitiveness and the Aging Workforce: Toward Organizational and Institutional Change." In Aging and Competition: Rebuilding the U.S. Workforce, edited by J. A. Auerbach and J.C. Welch. Washington, D.C.: National Planning Association, 1994.
      • Article

      Organization of Information and the Detection of Gender Discrimination

      By: C. Rutte, T. Diekmann, J. Polzer, F. Crosby and D. Messick
      Keywords: Information; Groups and Teams; Gender
      Citation
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      Rutte, C., T. Diekmann, J. Polzer, F. Crosby, and D. Messick. "Organization of Information and the Detection of Gender Discrimination." Psychological Science 5, no. 4 (July 1994): 226–231.
      • June 1994
      • Article

      The Effects of Organizational Demographics and Social Identity on Relationships among Professional Women

      By: R. J. Ely
      Keywords: Organizations; Demographics; Identity; Relationships
      Citation
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      Ely, R. J. "The Effects of Organizational Demographics and Social Identity on Relationships among Professional Women." Administrative Science Quarterly 39, no. 2 (June 1994): 203–238.
      • May 1994 (Revised August 1994)
      • Case

      Motorola-Penang

      By: Shoshana Zuboff and Janis Lee Gogan
      S.K. Ko managed Motorola's Penang, Malaysia factory, producing telecommunications components and equipment. As a female manager of a multi-ethnic and labor-intensive plant in Asia, Ko faced a number of challenges. She had already promoted quality circles and quality... View Details
      Keywords: Factories, Labs, and Plants; Transformation; Decision Making; Ethnicity; Gender; Training; Leading Change; Management Analysis, Tools, and Techniques; Problems and Challenges; Technology Industry; Malaysia
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      Zuboff, Shoshana, and Janis Lee Gogan. "Motorola-Penang." Harvard Business School Case 494-135, May 1994. (Revised August 1994.)
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