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  • All HBS Web  (1,585)
    • News  (276)
    • Research  (1,040)
    • Events  (9)
    • Multimedia  (2)
  • Faculty Publications  (412)
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  • 01 Feb 2011
  • First Look

First Look: Feb. 1

Through a working agreement with the PGA TOUR, we have obtained access to proprietary "ShotLink" data that pinpoints the location of every shot taken on the PGA TOUR. Using these data, we develop distance-based models for two... View Details
  • 07 Jun 2019
  • Book

Are You a Digital Manager?

benefits of digital transformation and platform plays, or deliver a differentiated end-to-end customer experience. Another challenge we’ve seen for managers is that if they want to attract and retain top talent, they need to make sure the... View Details
Keywords: by Martha Lagace
  • 13 Dec 2016
  • First Look

December 13, 2016

accelerate progress: Put patients at the center of care, create choice, stop rewarding volume, standardize value-based methods of payment, and make data on outcomes transparent. Publisher's link:... View Details
Keywords: Carmen Nobel
  • 01 Apr 2014
  • First Look

First Look: April 1

Abstract—Using data from a novel laboratory experiment on complex problem solving in which we varied the network structure of 16-person organizations, we investigate how an organization's network structure shapes performance in... View Details
Keywords: Sean Silverthorne
  • 12 Oct 1999
  • Research & Ideas

A Perfect Fit: Aligning Organization & Strategy

Having received one day of instruction in interviewing, the task force members talk with approximately one hundred employees and, if needed, customers about what they regard as the organization's strengths and the barriers that prevent it... View Details
Keywords: by Judith A. Ross
  • 14 Feb 2005
  • Research & Ideas

The World in Your Palm?

features. "Do I want my business phone to play music?" The key to living in a multiple-device life is a standard way of sharing information between devices, such as via data cards and network communication, said Susan K.... View Details
Keywords: by Sean Silverthorne
  • 27 Jun 2017
  • First Look

First Look at New Research and Ideas, June 27

drive up the cost of capital and curb investment. This paper evaluates the effects of capital controls on firm-level stock returns and real investment using data from Brazil. On average, there is a statistically significant drop in... View Details
Keywords: Sean Silverthorne
  • 13 May 2014
  • First Look

First Look: May 13

Materials Harvard Business School Case 814-073 Entrepreneurial Finance Lab: Scaling an Innovative Start-up Financing Venture Entrepreneurial Finance Lab provides credit-scoring services in developing countries using psychometric assessment, but the potential loss of a... View Details
Keywords: Sean Silverthorne
  • 02 Mar 2016
  • What Do You Think?

Is Apple’s Real Privacy Challenge Technology Innovation Itself?

application for commercial credit and other data points (is) right there on the first page of the Apple user contract--there for all to see. It would seem that this privacy gate is down for the FBI alone.” Slcharles proposed that, “It... View Details
Keywords: by James Heskett; Technology
  • 20 Oct 2015
  • First Look

October 20, 2015

international institutions, a bank and a museum, adds value to both in terms of interaction with customers and breadth of audiences. The paper further points to key aspects of resource integration in a co-marketing partnership. Design /... View Details
Keywords: Sean Silverthorne
  • 17 Jan 2012
  • First Look

First Look: January 17

  PublicationsUncommon Service: How to Win by Putting Customers at the Core of Your Business Authors:Frances Frei and Anne Morriss Publication:Harvard Business Review Press, forthcoming An abstract is not available at this time.... View Details
Keywords: Sean Silverthorne
  • 21 Feb 2017
  • First Look

First Look at New Research: February 21

Art Museum By: Lund, Ragnar, and Stephen A. Greyser Abstract—This paper examines cultural sponsorship from a partnership perspective. It studies the collaboration between two international institutions, a bank and a museum, and their value co-creation with View Details
Keywords: Carmen Nobel
  • 18 Jul 2017
  • First Look

First Look at New Research and Ideas, July 18, 2017

the network of relationships between brokers and institutional investors shapes the information diffusion in the stock market. We exploit trade-level data to show that central brokers gather information by executing informed trades, which... View Details
Keywords: Sean Silverthorne
  • 07 Dec 2010
  • First Look

First Look: Dec. 7

marketing strategy by the marketing department, one focused on the role of customer relations in product development, is considered. The creation of a set of basic principles and operating procedures for GE's marketing unit is discussed.... View Details
Keywords: Sean Silverthorne
  • 28 Oct 2015
  • Research & Ideas

A Dedication to Creation: India's Ad Man Ranjan Kapur

companies, especially the ad-buying agencies, went through tough times because their large clients decided to leave the country. “The first question HBS faculty get when we do a custom Executive Education program in China and other areas... View Details
Keywords: by Sean Silverthorne; Advertising
  • 01 Apr 2008
  • First Look

First Look: April 1, 2008

behavior of a sample of online grocery shoppers over the course of a year. We compare the purchases customers make when redeeming a $10-off coupon they received from their online grocer with the purchases the same View Details
Keywords: Martha Lagace
  • 30 Oct 2006
  • First Look

First Look: October 31, 2006

customer service—to build his business. Covers the first 50 years of American Airlines' history, beginning with its role as an industry consolidator in the late 1920s. Smith's strategic and operational choices in building American... View Details
Keywords: Sean Silverthorne
  • 22 Aug 2024
  • Research & Ideas

Reading the Financial Crisis Warning Signs: Credit Markets and the 'Red-Zone'

to ask overall, are we in a credit bubble? The answer is no, according to the data that we know right now. Layne: So, you don't really see a bubble and burst happening just yet. But you seem to be saying that policymakers should keep an... View Details
Keywords: by Rachel Layne; Banking
  • 11 Oct 2016
  • First Look

October 11, 2016

not be confined to the pursuit of strong institutions: firms may also seek weak institutions to mitigate hazards. Using panel data from the global smartphone industry and recent patent wars among key industry rivals, we examine how... View Details
Keywords: Sean Silverthorne
  • 05 Feb 2019
  • First Look

New Research and Ideas, February 5, 2019

likely to be rewarded for their ideas in male-typed domains when gender is known. This is partly due to discrimination and partly due to differences in self-promotion. External analysis of the chat data provides further insights. Though... View Details
Keywords: Dina Gerdeman
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