community - Publications - Faculty & Research

25 May 2022
Video

Class Day Welcome from April Weathers, MBA 2022

May 1992 (Revised June 1993)
Case

Jan Carlzon: CEO at SAS (A)

Describes Jan Carlzon's actions on assuming the CEO's responsibility at SAS in a time of financial and organizational difficulty. After tracing Carlzon's development as a manager, it focuses on the way in which he developed, then communicated a clear and motivating... View Details

Keywords: Communication; Financial Crisis; Employee Relationship Management; Knowledge; Leadership Development; Crisis Management; Motivation and Incentives; Business Strategy; Aerospace Industry

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15 Jun 2020
Research & Ideas

A Mass Crisis Can Overwhelm Health Care. Liberia Found a Solution.

country, Liberia, that was able to meet a similar, deadly threat by supplementing a health care system emerging from decades of civil strife with a cadre of less trained, but highly capable, community health workers. Could the Liberian... View Details

Keywords: by Rachel Layne; Health

29 Sep 2003
Research & Ideas

Pride Goeth Before a Profit

the New York City-based consulting firm Katzenbach Partners and author of Why Pride Matters More Than Money (Crown, 2003), likes the story of the Wilmington plant because it communicates what he calls "institution-building... View Details

Keywords: by Theodore Kinni

25 May 2016
Video

A culture of collaboration

Profile

Eric D'Arbeloff

ones are works of art," says d'Arbeloff, who compares his role to that of a curator. "Our job is to communicate a film's magic to filmgoers, ideally to convince them to see it in a theater. And I get to decide what's worth... View Details

Keywords: Entertainment / Media

24 Oct 2016
News

The Table: Closing the Skills Gap

Video

Paths Forward: Charlotte

Profile

Brooke Boyarsky

Regardless of where I ultimately end up, I know that creating value for my community will be at the top of my priorities. I feel confident now that I have the skills necessary to make a difference. View Details

Keywords: Consulting; Technology

Clubs

Volleyball Club

23 Jun 2022
Video

We Celebrate Pride Month

08 Mar 2024
Blog Post

History of the HBS Women's Student Association

community of women at HBS. This initiative was born out of a necessity to support women navigating the challenges of a predominantly male-dominated business world, marking a significant step towards fostering gender inclusivity and equity... View Details

25 Aug 2015
Blog Post

Why an MD/MBA from HBS and HMS?

to Harvard Business School (which is the typical way that joint degree students apply) and I started my RC year in the 4th year of the joint program. Looking back, the HMS/HBS joint degree program has been an amazing community for me and... View Details

26 Jun 2019
News

The New Labor Movement: Pushing Employers to Be Socially Active

Clubs

Volunteer Corps

25 Jun 2019
Research & Ideas

The Powerful Strategic Tool Companies Should Not Try to Control

cultivate, support, or even just observe their fan groups stand to gain valuable insights and build loyalty at a much lower cost." In a new working paper, Why Do User Communities Matter for Strategy?, Nagle and Shah discuss the... View Details

Keywords: by Danielle Kost

Research Summary

Overview

I am currently a Principal or Co-Principal Investigator of five field-based randomized controlled trials, each of which examines the management of lay health workers in developing countries, with an eye toward generating theoretical insights and policy guidance on how... View Details

Demi Oba

Demi Oba is an Assistant Professor of Marketing at Harvard Business School.

Professor Oba studies communication in two key streams of work. The first examines the effects different communication mediums on what and how people communicate,... View Details

2023
Working Paper

ESG: From Process to Product

By: George Serafeim

ESG measurement, analysis, management, and communication is a process that the financial industry has turned into a product, resulting in many investment funds using the ESG label. This has caused confusion, generating demand for a framework that defines... View Details

Keywords: ESG; ESG (Environmental, Social, Governance) Performance; ESG Ratings; ESG Reporting; Investment Fund; Investment; Corporate Social Responsibility and Impact; Financial Services Industry