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Show Results For
- All HBS Web
(9,387)
- People (43)
- News (3,104)
- Research (4,639)
- Events (37)
- Multimedia (42)
- Faculty Publications (1,506)
- 12 Mar 2024
- HBS Case
How Used Products Can Unlock New Markets: Lessons from Apple's Refurbished iPhones
Some of Apple’s most loyal customers think nothing of upgrading to the latest iPhone every time one comes out. But what about consumers who can’t splurge on a $1,000 iPhone 15 Pro? And what about the electronic waste that would accrue if people threw away functional... View Details
- 14 Mar 2018
- Research & Ideas
Feeling Stressed? Try Sniffing Your Romantic Partner's Shirt
they were smelling, but were asked whether they believed the shirt had been worn by their partner. Per instruction, the women repeatedly took one-minute whiffs of the sweaty clothing before, during, and after undergoing a psychological... View Details
Keywords: by Carmen Nobel
- 18 Nov 2015
- Research & Ideas
Who Really Determines CEO Salary Packages?
It stands to reason that every major company has a unique set of strategic goals. Consequently, it stands to reason that the chief executive’s compensation package should be uniquely designed to align to those goals, while addressing the individual goals of the CEO.... View Details
- 10 Jul 2007
- What Do You Think?
How Much of Leadership Is About Control, Delegation, or Theater?
upside down." Could we learn more about leadership by studying followership? Is leadership really about followership? What do you think? Original Article The flood of writing about leadership continues.... View Details
Keywords: by Jim Heskett
- 01 Feb 2022
- What Do You Think?
Is Concierge Management an Answer to the “Big Quit”?
the same true for employees today, many of whom are performing their work remotely, outside the traditional office setting? We’ve previously discussed here the need for greater “voice” among “officed” employees as part of the effort to foster inclusion. The problem is... View Details
Keywords: by James Heskett
- 23 Jul 2001
- Research & Ideas
How the Giants of Enterprise Seized the Future
out the Brownie. Price: $1.00. And easy to use. As the famous slogan of the product announced: "You push the button. We do the rest." It took time for Eastman himself to grasp the profit potential of democratizing photography.... View Details
Keywords: by Richard S. Tedlow
- 02 Aug 2021
- Research & Ideas
What If Closing the Wage Gap Means Everyone Earns Less?
laws that seek to give workers more bargaining power by requiring companies to disclose employee salaries. However, opening up the books for all to see has put 2 to 3 percent less cash in workers’ pockets, at least in the US private... View Details
Keywords: by Avery Forman
- 02 May 2019
- Sharpening Your Skills
How To Ask Better Questions
not in having all the right answers, but rather in asking the right questions. Teaching The DealShowing emotion, asking questions, and understanding your own strengths and weaknesses can be key to a successful agreement. About the Author Kristen Senz is a writer and... View Details
Keywords: by Kristen Senz
- 17 Oct 2019
- Research & Ideas
‘Chick Beer’ for Women? Why Gender Marketing Repels More Than Sells
considered if the company hadn’t hyped their gender, according to a study by Harvard Business School. Why do these gender appeals alienate the very audience they aim to attract? People resist being... View Details
- 25 Jun 2024
- Research & Ideas
How Transparency Sped Innovation in a $13 Billion Wireless Sector
business options available. And the biggest component suppliers benefited the most by expanding their opportunities to do business with others, shows the study, coauthored by... View Details
- 14 Jun 2021
- Op-Ed
When Your Nerves Get the Best of You, Change the Narrative
narrative and turn stressful moments into meaningful ones. Expect to do well How we think about an outcome influences our actual results. This insight has been demonstrated for years through the use of medical placebos. In one study,... View Details
Keywords: by Francesca Gino
- 07 Oct 2008
- Working Paper Summaries
Securing Online Advertising: Rustlers and Sheriffs in the New Wild West
- 23 Apr 2012
- Research & Ideas
How to Brand a Next-Generation Product
you expect Rocky II to play off Rocky. But with James Bond movies, there's no reason to expect that the latest Bond movie [Quantum of Solace] has anything to do with the previous Bond movie [Casino Royale]. So it gives you added freedom.... View Details
Keywords: by Carmen Nobel
- 04 May 2020
- Research & Ideas
Predictions, Prophets, and Restarting Your Business
hard decisions about returning to the market. Here’s a common prediction: Social distancing forces people to do more buying online and communicating through social media, thus accelerating a permanent, big shift after the crisis to more... View Details
Keywords: by Frank V. Cespedes
- 22 Oct 2007
- Research & Ideas
Bringing ‘Lean’ Principles to Service Industries
through changes in problem solving, coordination, and standardization. They also draw on a framework of 4 principles of the Toyota Production System defined by HBS professor Kent Bowen and Steven Spear (HBS DBA '99): Rule 1: All work... View Details
- 31 May 2012
- Working Paper Summaries
Conflict Policy and Advertising Agency-Client Relations: The Problem of Competing Clients Sharing a Common Agency
- 12 Jan 2004
- What Do You Think?
How Should We Think About the Exportation of Jobs?
the jobs exported are those involving relatively little "ownership" potential and they are replaced by those created by the entrepreneurial, small-business engine that has fueled the U.S. economy... View Details
Keywords: by James Heskett
- 11 Jan 2021
- Research & Ideas
Is A/B Testing Effective? Evidence from 35,000 Startups
different visitors in order to compare their performance. Because BuiltWith data shows when each company installed the software, the researchers could study firm performance before and after testing began using data on weekly website page views from the company... View Details
Keywords: by Kristen Senz
- 04 Nov 2002
- Research & Ideas
From Lone Star to Team Player
When does a star performer become a corporate nightmare? And what can you do about it? HBS Working Knowledge's Mallory Stark conducted this e-mail interview with Morten Hansen.Stark: Can you describe what you mean View Details
Keywords: by Mallory Stark
- 09 Jun 2022
- HBS Case
From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages
more money to do the job or you make the job easier to do.” Given the critical nature of the crisis, the company opted to do both. In addition to raising wages, it also sought to ease the burden and lower... View Details
Keywords: by Pamela Reynolds