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      • October 2003 (Revised April 2005)
      • Case

      Innovation Corrupted: The Rise and Fall of Enron

      By: Malcolm S. Salter
      Presents an historical overview of Enron's rise and fall and summarizes what is currently known about (1) the evolution of Enron's business model, (2) the organizational processes Enron officials relied on to drive and monitor the business, (3) emergent behavior... View Details
      Keywords: Business Model; Behavior; Governing and Advisory Boards; Success; Transformation; Failure; Business Processes; Energy Industry; United States
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      Salter, Malcolm S. "Innovation Corrupted: The Rise and Fall of Enron." Harvard Business School Case 904-036, October 2003. (Revised April 2005.)
      • September 2003 (Revised January 2004)
      • Case

      Giant Cinema

      By: Malcolm P. Baker, Richard S. Ruback, Erik Stafford and Kathleen Luchs
      The owner of Giant Cinema must decide whether to invest in a digital projector, a new technology for screening films, or purchase a traditional projector. The impact of the new technology is uncertain, and the case describes probabilities for different outcomes that... View Details
      Keywords: Entrepreneurship; Film Entertainment; Technology Adoption; Financial Strategy; Investment; Outcome or Result; Risk and Uncertainty; Technology; Entertainment and Recreation Industry
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      Baker, Malcolm P., Richard S. Ruback, Erik Stafford, and Kathleen Luchs. "Giant Cinema." Harvard Business School Case 204-052, September 2003. (Revised January 2004.)
      • August 2003 (Revised August 2024)
      • Case

      Fighting the Battle of the Bulge—Evaluating Do Good/Do Well Innovations in Morbid Obesity Treatment

      By: Regina E. Herzlinger and John McDonough
      Many health care innovations appear successful; but fail. This is the first case in the Innovating Health Care course that investigates how to create successful health care innovations. It is part of the first module in the course. This module focuses on how to... View Details
      Keywords: Three Pillars; Industry Analysis; Health Care and Treatment; Innovation and Invention; Innovation and Management; Medical Specialties; Health Industry
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      Herzlinger, Regina E., and John McDonough. "Fighting the Battle of the Bulge—Evaluating Do Good/Do Well Innovations in Morbid Obesity Treatment." Harvard Business School Case 304-009, August 2003. (Revised August 2024.)
      • Aug 2003 - 2003
      • Conference Presentation

      Inter-organizational Cooperation between Not-for-profit Organizations: A Relational Analysis

      By: Julie Battilana and M. Sengul
      Keywords: Cooperation; Nonprofit Organizations
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      Battilana, Julie, and M. Sengul. "Inter-organizational Cooperation between Not-for-profit Organizations: A Relational Analysis." Paper presented at the Academy of Management Annual Meeting, Seattle, WA, August 2003.
      • summer 2003
      • Article

      Patents, Invalidity, and the Strategic Transmission of Enabling Information

      By: James J. Anton and Dennis A. Yao
      The patent system encourages innovation and knowledge disclosure by providing exclusivity to inventors. Exclusivity is limited, however, because a substantial fraction of patents have some probability of being ruled invalid when challenged in court. The possibility of... View Details
      Keywords: System; Innovation and Invention; Knowledge Dissemination; Courts and Trials; Competition; Patents; Corporate Disclosure
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      Anton, James J., and Dennis A. Yao. "Patents, Invalidity, and the Strategic Transmission of Enabling Information." Journal of Economics & Management Strategy 12, no. 2 (summer 2003): 151–178. (Harvard users click here for full text.)
      • February 2003 (Revised March 2003)
      • Case

      The Nature Conservancy

      By: Allen S. Grossman and Jane Wei-Skillern
      Almost immediately upon being appointed CEO of The Nature Conservancy (TNC), Steve McCormick undertakes a radical reorganization of this global institution. TNC is the largest and, by most measures, the most successful environment organization in the world, with... View Details
      Keywords: Globalization; Leading Change; Organizational Change and Adaptation; Strategic Planning; Natural Environment; Nonprofit Organizations; United States
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      Grossman, Allen S., and Jane Wei-Skillern. "The Nature Conservancy." Harvard Business School Case 303-007, February 2003. (Revised March 2003.)
      • January 2003 (Revised February 2011)
      • Tool

      Business Analysis and Valuation Model (Version 5)

      By: Paul M. Healy, Krishna G. Palepu and Jonathan Barnett
      Once you enter company financial statements, this software enables you to standardize them to a common format, make any needed adjustments to the company's accounting, and make assumptions about the company's future performance. The model then provides financial ratios... View Details
      Keywords: Financial Statements; Standards; Mathematical Methods; Valuation
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      "Business Analysis and Valuation Model (Version 5)." Harvard Business School Tool 103-701, January 2003. (Revised February 2011.)
      • November 2002
      • Compilation

      Four Principles of Biomedical Ethics: Definitions and Examples

      By: Sandra J. Sucher
      Introduces four principles of biomedical ethics, excerpted from Principles of Biomedical Ethics, Tom L. Beauchamp and James F. Childress (Oxford University Press, 2001). The principles provide a conceptual framework for the analysis and resolution of moral problems... View Details
      Keywords: Framework; Moral Sensibility; Health Care and Treatment; Distribution; Problems and Challenges; Research; Emotions; Management Analysis, Tools, and Techniques; Pharmaceutical Industry; Health Industry
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      Sucher, Sandra J. "Four Principles of Biomedical Ethics: Definitions and Examples." Harvard Business School Compilation 603-079, November 2002.
      • October 2002 (Revised February 2003)
      • Case

      Administrative Data Project (A)

      By: Lynda M. Applegate and Donald E. Heller
      Encourages analysis of the implementation of a large technical infrastructure and process transformation project within a university setting. Enables an instructor to teach change management, leadership, and technical project management skills. View Details
      Keywords: Teaching; Change Management; Management Practices and Processes; Transformation; Learning; Competency and Skills; Leadership Development; Non-Governmental Organizations; Education Industry
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      Applegate, Lynda M., and Donald E. Heller. "Administrative Data Project (A)." Harvard Business School Case 803-051, October 2002. (Revised February 2003.)
      • October 2002 (Revised May 2021)
      • Case

      Group Process in the Challenger Launch Decision (A)

      By: Amy C. Edmondson and Laura Feldman
      The night before the launch of the Challenger shuttle, officials from Morton Thiokol (Solid Rocket Booster manufacturer) and NASA participated in a teleconference to discuss whether to postpone the shuttle launch due to predicted low temperatures at Kennedy Space... View Details
      Keywords: Process Analysis; Problems and Challenges; Groups and Teams; Engineering; Risk Management; Analysis; Decision Making; Aerospace Industry; United States
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      Edmondson, Amy C., and Laura Feldman. "Group Process in the Challenger Launch Decision (A)." Harvard Business School Case 603-068, October 2002. (Revised May 2021.)
      • October 2002 (Revised February 2003)
      • Case

      Joe Smith's Closing Analysis (A)

      By: Lynda M. Applegate and Rakesh Khurana
      Highlights giving and receiving feedback in an MBA classroom setting. View Details
      Keywords: Design; System; Performance Evaluation
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      Applegate, Lynda M., and Rakesh Khurana. "Joe Smith's Closing Analysis (A)." Harvard Business School Case 803-046, October 2002. (Revised February 2003.)
      • October 2002 (Revised February 2003)
      • Case

      Joe Smith's Closing Analysis (B)

      By: Lynda M. Applegate and Rakesh Khurana
      Supplements the (A) case. View Details
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      Applegate, Lynda M., and Rakesh Khurana. "Joe Smith's Closing Analysis (B)." Harvard Business School Case 803-047, October 2002. (Revised February 2003.)
      • October 2002 (Revised February 2003)
      • Case

      Joe Smith's Closing Analysis (C)

      By: Lynda M. Applegate and Rakesh Khurana
      Supplements the (A) case. View Details
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      Applegate, Lynda M., and Rakesh Khurana. "Joe Smith's Closing Analysis (C)." Harvard Business School Case 803-048, October 2002. (Revised February 2003.)
      • September 2002 (Revised August 2020)
      • Technical Note

      Real Estate Finance: A Technical Note Based on 'Bonnie Road'

      By: Arthur I Segel
      Supplement to (813-186). View Details
      Keywords: Real Estate; Investment Evaluation; Property; Acquisition; Finance; Analysis; Real Estate Industry; New Jersey
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      Segel, Arthur I. "Real Estate Finance: A Technical Note Based on 'Bonnie Road'." Harvard Business School Technical Note 803-030, September 2002. (Revised August 2020.)
      • September 2002
      • Teaching Note

      Joe Smith's Closing Analysis (A,B,&C) (TN)

      By: Rakesh Khurana and Lynda M. Applegate
      Teaching Note for (9-803-046), (9-803-047), and (9-803-048). View Details
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      Khurana, Rakesh, and Lynda M. Applegate. "Joe Smith's Closing Analysis (A,B,&C) (TN)." Harvard Business School Teaching Note 803-049, September 2002.
      • September–October 2002
      • Article

      Putting Strategy Hypotheses to the Test with Cause-and-Effect Analysis

      By: Dennis Campbell
      Keywords: Strategy; Theory
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      Campbell, Dennis. "Putting Strategy Hypotheses to the Test with Cause-and-Effect Analysis." Balanced Scorecard Report 4, no. 5 (September–October 2002).
      • August 2002 (Revised September 2002)
      • Background Note

      Financial Analysis of Microsoft

      By: William A. Sahlman
      Contains a detailed analysis of Microsoft's financial performance from 1985 to 2001. During this time, Microsoft improved its profitability and cash flow generation--changes that led to a dramatic rise in valuation. Also addresses the issue of determining how much... View Details
      Keywords: Business Ventures; Analysis; Financial Condition
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      Sahlman, William A. "Financial Analysis of Microsoft." Harvard Business School Background Note 803-019, August 2002. (Revised September 2002.)
      • August 2002 (Revised November 2016)
      • Background Note

      Customer Profitability and Lifetime Value

      By: Elie Ofek
      Introduces the central concepts involved in determining customer lifetime value, with detailed analysis and examples from the realm of direct marketing. Implications for marketing strategy and customer relationship management are briefly discussed. View Details
      Keywords: Customer Value and Value Chain; Customer Relationship Management; Customization and Personalization; Product Marketing; Sales; Marketing Strategy; Management Analysis, Tools, and Techniques; Consumer Products Industry
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      Ofek, Elie. "Customer Profitability and Lifetime Value." Harvard Business School Background Note 503-019, August 2002. (Revised November 2016.)
      • August 2002 (Revised June 2006)
      • Case

      Great Dakota Bank: Online Banking

      By: Frances X. Frei, Youngme E. Moon and Hanna Rodriguez-Farrar
      In 2002, Great Dakota Bank's retail division is considering how heavily it should be promoting the company's online banking service. A recent promotional campaign appears to have significantly increased enrollments in online banking, but it is unclear whether the bank... View Details
      Keywords: Banks and Banking; Internet and the Web; Customer Relationship Management; Consumer Behavior; Demand and Consumers; Technological Innovation; Customer Value and Value Chain; Customer Satisfaction; Management; Service Operations; Banking Industry
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      Frei, Frances X., Youngme E. Moon, and Hanna Rodriguez-Farrar. "Great Dakota Bank: Online Banking." Harvard Business School Case 603-011, August 2002. (Revised June 2006.)
      • Other Article

      What Do We Know About Variance in Accounting Profitability?

      By: Anita M. McGahan and Michael E. Porter
      In this paper, we analyze the variance of accounting profitability among a broad cross-section of firms in the American economy from 1981 to 1994. The purpose of the analysis is to identify the importance of year, industry, corporate-parent, and business-specific... View Details
      Keywords: Strategy; United States
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      McGahan, Anita M., and Michael E. Porter. "What Do We Know About Variance in Accounting Profitability?" Management Science 48, no. 7 (July 2002): 834–851.
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