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  • All HBS Web  (2,468)
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  • 01 Feb 2000
  • Research & Ideas

Keeping Track: Performance Measurement, Control & Strategy

later you have to generate sufficient profit to support market expectations. The problem is, if top management pushes too hard for profit and doesn't have the right controls in place, employees may start to do dumb things like misstating... View Details
Keywords: Re: Robert Simons
  • 03 Nov 2003
  • Research & Ideas

Making Money Making Movies

as a pull instrument. Given that shrinking release times can also have important disadvantages for movie marketers (e.g., it necessitates additional costs of movie prints, limits possibilities to adjust failing View Details
Keywords: by Manda Salls; Entertainment & Recreation; Motion Pictures & Video
  • 2013
  • Article

Rituals Enhance Consumption

By: J. Vohs, Y. Wang, F. Gino and M. I. Norton
Four experiments tested the novel hypothesis that ritualistic behavior potentiates and enhances the enjoyment of ensuing consumption—an effect found for chocolates, lemonade, and even carrots. Experiment 1 showed that ritual behaviors, compared to a no-ritual... View Details
Keywords: Practice; Satisfaction; Consumer Behavior
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Vohs, J., Y. Wang, F. Gino, and M. I. Norton. "Rituals Enhance Consumption." Psychological Science 24, no. 9 (September 2013): 1714–1721.
  • 02 Jun 2010
  • First Look

First Look: June 2

stick with practicing medicine. This essay argues that physicians currently in practice could be equipped over time with the management skill necessary to develop and implement new models of primary care. A... View Details
Keywords: Martha Lagace
  • 12 Jun 2006
  • Research & Ideas

The Promise of Channel Stewardship

Most company distribution systems are designed ad-hoc when needed, and serve neither value chain partners nor end users well—just look at the frustrating new-car buying process set up by American auto makers. At the same time, says Harvard Business School View Details
Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products
  • 19 Nov 2018
  • Sharpening Your Skills

E-Santa: Is Retail Ready for Digital Christmas?

increasingly important tool in the online retailer's marketing arsenal, but profit is lost when not done right. Research Papers Opportunistic Returns and Dynamic Pricing: Empirical Evidence from Online Retailing in Emerging View Details
Keywords: by Sean Silverthorne; Retail
  • 17 Dec 2001
  • Research & Ideas

Becoming the Next Real Estate Mogul

into an integrated real estate financial advisory firm," he said. The 1999 sale of Boston Financial's $8 billion Real Estate Institutional Advisory Practice to the Lend Lease Corporation was extremely successful from a financial... View Details
Keywords: by Julia Hanna; Construction; Real Estate
  • 11 Jan 2016
  • Research & Ideas

Is Group Loyalty a Force for Good or Evil?

financial chicanery or unethical dealings. “Often what you are trying to do is create a sense of loyalty or trust in the firm, but that can make people so loyal that when they see something wrong they don’t bring it up” That dichotomy... View Details
Keywords: by Michael Blanding
  • 18 Oct 2011
  • First Look

First Look: October 18

characteristics of the waste-to-energy operation, the market characteristics for waste disposal and energy, and the mechanisms regulators use to encourage production of renewable energy, we determine the profit-maximizing operating... View Details
Keywords: Sean Silverthorne
  • August 1998 (Revised October 1998)
  • Background Note

Note on Lead User Research

By: Stefan H. Thomke and Ashok Nimgade
Describes the Lead User concept and method (step-by-step) with brief examples from industrial practice. View Details
Keywords: Customers; Management Practices and Processes; Industry Growth
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Thomke, Stefan H., and Ashok Nimgade. "Note on Lead User Research." Harvard Business School Background Note 699-014, August 1998. (Revised October 1998.)
  • 23 Mar 2015
  • Research & Ideas

It’s Called ‘Price Coherence,’ and It’s Surprisingly Bad for Consumers

attract desirable customers. "On the face of it, price coherence seems good for consumers because they get a benefit for choosing the intermediary, and they pay no additional fee," says Benjamin G. Edelman, an associate professor at Harvard Business School in the... View Details
Keywords: by Carmen Nobel; Retail; Air Transportation; Food & Beverage; Entertainment & Recreation
  • 15 Oct 2012
  • Research & Ideas

Why Business IT Innovation is so Difficult

radical business process innovation versus incremental change. It's widely understood that when it comes to product innovation, market-leading firms are often more likely than laggards to pursue product improvements in a very incremental way—a View Details
Keywords: by Maggie Starvish
  • 25 Feb 2014
  • First Look

First Look: February 25

known of what influences auditors' ability to identify and report dangerous, illegal, and unethical behavior at factories. Drawing on insights from the literature on street-level bureaucracy and on regulatory and audit design, we theorize... View Details
Keywords: Sean Silverthorne
  • 21 Jul 2006
  • Op-Ed

Enron Jury Sent the Right Message

at the end of the day, we are a principles-based society rather than a rules-based society, even though rules and referees are important. Enron's senior management straddled many gradations of ethical and legal behavior. At one end of the spectrum, where no charges of... View Details
Keywords: by Malcolm S. Salter
  • 09 Jun 2015
  • First Look

First Look: June 9, 2015

  Publications June 2015 Perspectives on Psychological Science Three Principles to REVISE People's Unethical Behavior By: Ayal, S., F. Gino, R. Barkan, and D. Ariely Abstract— Dishonesty and unethical... View Details
Keywords: Sean Silverthorne
  • 10 Dec 2001
  • Research & Ideas

Governance in India and Around the Globe

extent to which the corporate governance practices of Infosys are to be found in other Indian software firms and among Indian firms more generally. Our interviews with the top management of Infosys, and related field research in India,... View Details
Keywords: by Tarun Khanna & Krishna Palepu; Technology
  • 23 Nov 2010
  • First Look

First Look: November 23

people to mentally simulate events more extensively. People who considered situations with their eyes closed rather than open judged immoral behaviors as more unethical and moral behaviors as more ethical. In addition, considering... View Details
Keywords: Sean Silverthorne
  • 22 Jul 2015
  • Research & Ideas

Name Your Price. Really.

people into a more communal relationship, they have a higher willingness to pay” According to Shelle M. Santana, an assistant professor in the Marketing unit at Harvard Business School, I may have been influenced by communal norms.... View Details
Keywords: by Michael Blanding; Consumer Products
  • 22 Feb 2016
  • Research & Ideas

The ‘Mother of Fair Trade’ was an Unabashed Price Protectionist

California pharmacist and drugstore owner who balked at the price-slashing practices of chain store competitors and spearheaded a local price-control movement to protect her own bottom line—a crusade that would ultimately gain such... View Details
Keywords: by Dina Gerdeman; Retail; Health; Legal Services
  • 30 Jan 2019
  • What Do You Think?

Who Will Measure up to These Two Remarkable Leaders?

was to focus on a particular market segment.) Roger Hallowell, in a doctoral dissertation submitted some years later, took issue with that notion based on his observation of a small number of incredibly successful service organizations.... View Details
Keywords: by James Heskett; Air Transportation; Financial Services
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