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Show Results For
- All HBS Web
(2,260)
- People (4)
- News (660)
- Research (1,179)
- Events (2)
- Multimedia (52)
- Faculty Publications (662)
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- 09 Jan 2006
- Research & Ideas
Rebuilding Commercial Real Estate
Starved for capital in an environment where all the usual money sources had dried up, many major commercial property owners took their companies public in the form of real estate investment trusts (REITs), heretofore a little-used option.... View Details
- September 2007
- Case
Nonverbal Communication: Distinguishing Truth and Lies
This video-based coursework illuminates the importance--and difficulty--of judging whether people are trustworthy. Students can test their skills at assessing whether contestants in a high-stakes game show will cooperate or defect. View Details
Wheeler, Michael A. "Nonverbal Communication: Distinguishing Truth and Lies." Harvard Business School Multimedia/Video Case 908-702, September 2007.
- 07 Jul 2020
- Research & Ideas
Market Investors Pay More for Resilient Companies
The steep market drop in the early days of the COVID-19 crisis is being used as a laboratory to study the importance of companies investing in stakeholder relations with their employees, suppliers, and customers, and how those investments could be strategic resources... View Details
- 30 Mar 2015
- Research & Ideas
Managing the Family Business: Preparing to Sell
following six key activities that achieve, then propel, their success. 1. Planning. They develop a family strategic plan—usually with the help of trusted advisors—to specify their goals and values and clarify how they will achieve those... View Details
- 08 Aug 2023
- Research & Ideas
The Rise of Employee Analytics: Productivity Dream or Micromanagement Nightmare?
to improvement,” he says. Issues of trust and transparency People analytics will inevitably highlight tensions if employees wonder whether and how companies will use digital trace data and survey responses. Employees may rightly ask, “If... View Details
Keywords: by Ben Rand
- 03 Dec 2012
- HBS Case
HBS Cases: Against the Grain
weaknesses that underlie corruption everywhere. As an emerging professional he must also weigh the trust value of the personal relationships he is forming; his own comfort zone for ethical trade-offs; and the inherent uncertainties of... View Details
- 06 Sep 2011
- Research & Ideas
The Power of Leadership Groups for Staying on Track
and exploring their dark sides can be a healing experience. In learning about crucibles others have faced, you realize you are not alone in facing great challenges. Intimate sharing builds trust among group members and leads to higher... View Details
Keywords: by Bill George
- 12 Dec 2006
- First Look
First Look: December 12, 2006
accountability, or group norms; their long-standing relationships and trust help them make an impact very quickly. Of course, the process is not without risks: A failed lift out can lead to loss of money, opportunity, credibility, and... View Details
Keywords: Martha Lagace
- 02 May 2016
- Research & Ideas
Why People Don’t Vote--and How a Good Ground Game Helps
growing number of elections, and that is a cause for concern.” Fewer voters means less people having a stake in what government does, eroding trust of the governed—particularly by younger, poorer, and less educated citizens, who tend to... View Details
- 03 Oct 2013
- Research & Ideas
Lehman Brothers Plus Five: Have We Learned from Our Mistakes?
financial system is still fragile, it is definitely better. The banks have more capital, are making loans again, and have regained the trust of depositors. Company boards and management are asking more questions. On the other hand,... View Details
- 19 Apr 2016
- First Look
April 19, 2016
2013 elections in Kenya, the Electoral Commission sent 11 million nonpartisan text messages to registered voters in an effort to boost electoral participation. The messages had a positive effect on turnout but also decreased trust in... View Details
Keywords: Sean Silverthorne
- 11 May 2015
- Research & Ideas
A Road Map to Fix America’s Transportation Infrastructure
Any highway commuter who has wasted hours stuck in traffic can see the cracks in the United States' transportation system, as can any airline passenger who has been stranded overnight in an airport. Yet while many agree that the need for infrastructure change is... View Details
- 16 Nov 2010
- Lessons from the Classroom
Data.gov: Matching Government Data with Rapid Innovation
participants wondered what the endeavor interrupted in local agencies as it began to fulfill its mandate of gathering data. "I don't believe there were no ripple effects," said one executive. Public trust and consistency of data... View Details
- 27 Apr 2021
- Research & Ideas
New Research: Surviving Bankruptcy, Useful Economics, and Retirement
Trust Organizational Behavior and Human Decision Processes Alisa Yu, Justin M. Berg, and Julian Zlatev “People often respond to others’ emotions using verbal acknowledgment (e.g., “You seem upset”). Yet, little is known about the... View Details
- 03 Jul 2018
- What Do You Think?
Should CEO Satya Nadella Cancel Microsoft’s Contract with ICE?
‘ethical stances.’” Possible responses facing Microsoft ranged all the way from doing little or nothing in hopes that the protest would soon be forgotten to cancelling Microsoft’s $19.6 million contract with ICE. As a trusted advisor to... View Details
- 10 Nov 2003
- Research & Ideas
A Fast Start on Your New Job
successful that the business has real problems. In sustaining-success situations, new leaders have to win the confidence of the organization so that they are trusted to make tough choices about where the business should go. In both cases,... View Details
Keywords: by Martha Lagace
- 14 Aug 2007
- First Look
First Look: August 14, 2007
improper trading practices. He is charged with the task of managing the crisis, repairing the company culture, and putting the firm back into a pattern of growth. Haldeman realizes that nothing less than a radical change in the culture of Putnam Investments would be... View Details
Keywords: Martha Lagace
- 24 Jun 2002
- Research & Ideas
Building ’Brandtopias’—How Top Brands Tap into Society
versus American ideology, Holt said. Even though the allegory has changed over time, the brand's consistency in supporting a certain kind of identity has earned it cultural authority. For identity brands, brand strategy, as we conceive of it today, is often... View Details
Keywords: by Martha Lagace
- 30 Sep 2014
- First Look
First Look: September 30
the puzzle of low adoption, we show that payouts improve trust in the product and that farmers shield payouts from claims by relatives. Download working paper:... View Details
Keywords: Sean Silverthorne
- 20 Dec 2016
- Research & Ideas
The 10 Most Popular 'Cold Call' Podcasts
Awake at Night Bill Kirby Can parents and prospective students trust college rankings? Bill Kirby unpacks this complex system, including what “world-class” actually means, what rankings don’t take into account, and how schools are... View Details
Keywords: Re: Multiple Faculty