Publications

October 2005 (Revised October 2008)
Case

Virginia Mason Medical Center

By: Richard M.J. Bohmer and Erika Ferlins

In 2000, Dr. Gary Kaplan became CEO of the Virginia Mason Medical Center in Seattle, Washington. The hospital was facing significant challenges: It was losing money for the first time in its history, staff morale had plummeted, and area hospitals presented ardent... View Details

Keywords: Health Care and Treatment; Management Analysis, Tools, and Techniques; Production; Organizational Change and Adaptation; Problems and Challenges; Quality; Competition; Seattle

October 2022
Case

Cost Plus Drugs

By: Alexander MacKay and James Barnett

In September 2022, Mark Cuban Cost Plus Drugs Company CEO Alex Oshmyansky considered the future of the company. Cost Plus Drugs was a retailer for more than 340 generic oral medications, selling their drugs at significantly lower prices than typical pharmacies.... View Details

Keywords: Business Ventures; Decision Making; Entrepreneurship; Ethics; Health; Markets; Social Enterprise; Society; Strategy; Health Care and Treatment; Business Divisions; Factories, Labs, and Plants; Health Industry; Pharmaceutical Industry; United States; Texas

26 Jan 2024
Blog Post

HBS Alumna Fighting Cancer with a Novel Cell Therapy

therapies were in clinical trials, but none could treat his specific disease. Years later as a Blavatnik Fellow, the more she studied cancer and existing therapies, the more Zutshi wanted a new approach.“There are a lot of View Details

25 Jun 2012
Research & Ideas

Collaborating Across Cultures

Working on a $30 million historical epic about the Tang Dynasty to be set in China, Hollywood screenwriter David Franzoni struggled to make the story appeal to Western audiences. Then Franzoni hit upon an idea: tell the tale through the eyes View Details

Keywords: by Michael Blanding

19 Jan 2023
Research & Ideas

What Makes Employees Trust (vs. Second-Guess) AI?

When an algorithm recommends ways to improve business outcomes, do employees trust it? Conventional wisdom suggests that understanding the inner workings of artificial intelligence (AI) can raise confidence in such programs. Yet, new... View Details

Keywords: by Rachel Layne

17 Dec 2018
Research & Ideas

Women Receive Harsher Punishment at Work Than Men

treatment for women in the workplace, including lower pay and fewer promotions to upper management. 10 years of data studied To investigate the issue of financial misconduct,... View Details

Keywords: by Michael Blanding; Financial Services

October 2022
Case

Lyra Health: Transforming Mental Health

By: Rembrand Koning and Nicole Keller

In January 2022, Lyra Health was deciding between several different alternatives to grow the business. Founded in 2015, Lyra Health, was a digital mental health platform that combined technology with human therapists and coaches to deliver high quality mental health... View Details

Keywords: Mental Health; Health Care and Treatment; Corporate Entrepreneurship; Customer Value and Value Chain; Growth and Development Strategy; Expansion; Health Industry; Technology Industry; San Francisco

May 2022
Article

Variance Analysis: New Insights from Health Care Applications

By: Robert S. Kaplan and Susanna Gallani

We use a health care application to illustrate how variance analysis can be used to benchmark costs across similar service delivery sites. Variances for personnel costs, typically the largest cost component in service organizations, are calculated for price, quantity,... View Details

Keywords: Variance Analysis; Benchmarking; Time-Driven Activity-Based Costing; Health Care; Activity Based Costing and Management; Health Care and Treatment; Service Delivery; Service Industry

Find at Harvard

Register to Read

Web

Publications - Institute For Strategy And Competitiveness

MHS, FACS, FRCSC, Mary Witkowski, MD, MBA This article describes the challenges and solutions in determining whether a patient’s treatment has been successful. Such an assessment depends on multiple factors, including the patient’s... View Details

2024
Working Paper

Does Private Equity Have Any Business Being in the Health Care Business?

By: Nori Gerardo Lietz and Zirui Song

Private Equity (“PE”) has come under increased scrutiny by the press, academics, and policymakers, as well as the public, for its investments in health care delivery. This scrutiny has been exacerbated by recent high profile hospital bankruptcies following PE... View Details

Keywords: Private Equity; Government Administration; Acquisition; Health Industry

SSRN

Read Now

28 Jun 2021
Research & Ideas

Keep or Cut Workers? How Companies Reacted to the COVID-19 Crisis

we were collecting data as events were happening." As it turns out, the actions companies took during those first 90 days of the pandemic depended not only on their cash on hand, but how committed they were to their workers, according to... View Details

Keywords: by Lane Lambert

Person Page

Comments on my health

February 22, 2010

The doctors have been pleasantly surprised that I have responded to therapy better than they would have imagined. I have been greatly blessed through the miracle of medical science. I also attribute doing better to the faith and prayers... View Details

Portrait Project

Soley Olafsson

member who missed my college graduation as they attended treatment programs for substance abuse. I spent many nights sleeping on a hospital bench, as my significant other was getting treatment for leukemia.... View Details

November 2019
Case

The Genesis Lab at Novartis

By: Amy C. Edmondson, Ranjay Gulati, Patrick J. Healy and Kerry Herman

Novartis' Genesis Labs program, launched in 2016 as part of Novartis Institutes for Biomedical Research (NIBR), hosted pitch competitions where teams of NIBR scientists proposed ideas to explore that aimed to revolutionize drug discovery. The goal was to break down... View Details

Keywords: Drug Discovery; Health Care and Treatment; Research and Development; Innovation and Invention; Programs; Management

01 Jun 1999
News

Ikenna Okezie

So far my life has been filled with exciting challenges along with God's blessings," says Ikenna Okezie. Indeed, "challenge" seems to be the operative word for the soft-spoken Okezie, who is about to become one of the first two people... View Details

Keywords: Judith A. Ross

Web

Redefining Productivity in the Value Chain - Institute For Strategy And Competitiveness

HBS ISC Creating Shared Value CSV Creating Shared Value CSV Explained Emerging Topics CSV in Practice Published CSV Cases CSV Explained CSV Explained The Three Levels of CSV Adding a Social Dimension to Strategy Redefining Capitalism The... View Details

June 2003 (Revised May 2006)
Case

Cipla

By: Rohit Deshpande and Laura Winig

The head of Cipla, a $325-million-dollar Indian pharmaceutical company and seller of low-cost AIDS drugs to South Africa, must decide what to do about Cipla's future. With India poised to enforce international patents in only two years, much of Cipla's product line... View Details

Keywords: Trade; Price; Global Strategy; Health Care and Treatment; Patents; Leadership; Marketing Strategy; Health Industry; South Africa; India

July 2004 (Revised January 2005)
Case

Shouldice Hospital Limited (Abridged)

By: James L. Heskett and Roger H. Hallowell

A hospital specializing in hernia operations is considering whether and how to expand the reach of its services. View Details

Keywords: Expansion; Service Delivery; Service Operations; Health Care and Treatment; Business Strategy; Health Industry