Strategic Military Effect - Publications - Faculty & Research

01 Dec 2011
News

At Your Service

Frei and Morriss: No heroics, please—partner with customers to make strategic service choices instead of trying to be the best at everything. In their new book, Uncommon Service: How to Win by Putting Customers at the Core of Your... View Details

Keywords: Deborah Blagg; customer service; Hospitals; Health, Social Assistance; Computer and Electronic Product Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services; Air Transportation; Transportation

13 Feb 2015
News

Lessons in Perseverance

turmoil of a military dictatorship, hyperinflation, and a guerrilla war that killed 70,000 Peruvians. Then, with the country stable, she faced a pressing issue and turned to HBS for help. Accepted into the Owner/President Management (OPM)... View Details

Keywords: Tyler Bridges; Elementary and Secondary Schools; Educational Services

Web

Winning with Digital Platforms Online Course | HBS Online

. Overview Syllabus Enrollment Stories FAQs Enroll Now Key Concepts Define what platforms are and how they create and capture value Understand network effects and how to leverage them to achieve growth Discover how to launch, scale, and... View Details

01 Sep 2006
News

Down the Memory Chute

over and the graduate has embarked on his business career, no one will hand him a ‘case.’ ” Instead, Raymond argued, the graduate will have to go out and in effect put together his own case before he can use the skills learned at HBS. WAC... View Details

Keywords: Garry Emmons

08 May 2007
First Look

First Look: May 8, 2007

efficiency, because some schools are strategic players that rank students in order of preference, while others order students based on large priority classes. Therefore it is desirable for a mechanism to produce stable matchings (to avoid... View Details

Keywords: Martha Lagace

Career Coach

Tim Butler

Dr. Timothy Butler is a Senior Fellow on the HBS faculty and is the faculty advisor to HBS Career and Professional Development. He is an expert in the area of business career decision-making and the author of many books, psychological assessments, academic papers, and... View Details

Profile

Kurt White

platoon in Iraq. “He was in his second year of law school and he said, ‘I know how you think. You would love law school.’ Law would help me understand the rules of the game. Business school would help make the switch from the military to... View Details

Profile

Brendan Mosher

sufficient to end his military career. Making new plans "That was a very tough time," Brendan says, "a real shock to the next five to ten years I had planned out." As Brendan considered his options, he launched a... View Details

03 Dec 2007
Research & Ideas

Authenticity over Exaggeration: The New Rule in Advertising

control," Deighton says. "In the 1950s, Dove's advertising approach was similar to a World War II military campaign with a heavy bombardment of 30- and 60-second messages with very strong, functional content. It was all delivered with... View Details

Keywords: by Julia Hanna; Publishing; Advertising

Web

How Student-Proposed Internships Can Create Value - Recruiting

emails are much more effective than LinkedIn or alumni platforms.” Her message landed with the Head of Strategic Finance, who welcomed the conversation and scheduled a call to explore potential projects and... View Details

22 Feb 2022
News

The Well-Healed Athlete

research and action in this type of underfunded effort, what Clara Wu Tsai calls the “white spaces.” She notes, “I believe in being strategic and bold and in trying to fill the gaps, funding high-impact ideas and visionary leaders that... View Details

Keywords: April White; Health and Personal Care Stores; Retail Trade

Web

History | Social Enterprise | Harvard Business School

2018 New MBA Elective Investing for Impact is introduced. 2017 New Executive Education program Strategic Nonprofit Management - India is introduced. Loan assistance program expanded to include alumni working at for-profit social... View Details

02 Dec 2018
News

A Chance to Thrive

after HBS and then joined Lehman Brothers, where she cofounded a group that focused on developing strategic opportunities for women and minority-owned financial services firms. At work as well as through her philanthropic activities,... View Details

13 Jun 2017
First Look

First Look at New Research and Ideas, June 13

the dynamic effect of sales calls across heterogeneous doctors, we provide guidance on the design of optimal call patterns for route sales. Our analyses reveal that the long-term persistence effect of... View Details

Keywords: Sean Silverthorne

01 Mar 2017
News

Ask the Expert: Capital Architect

uneducated, and ill-equipped population; and exhausted resources. The military leaders considered the daunting prospects of simmering border and ethnic instability, continued castigation, an imprisoned and widely revered charismatic... View Details

29 Apr 2002
Research & Ideas

Star Power! How to Win in Professional Services

corporations, the CEO is selected by a higher authority (the board of directors) acting on behalf of the shareholders, which gives him strong positional power to shape the company's direction, strategically and organizationally. The PSF... View Details

Keywords: by Jay W. Lorsch & Thomas J. Tierney

Web

Managing Customers for Growth - Course Catalog

students will strengthen their ability to translate customer data into strategic decisions and communicate effectively with data science teams. Course Content and Organization: The course is structured... View Details

03 Jul 2012
First Look

First Look: July 3

"magic"-the tight strategic alignment, the high level of employee engagement-that drove and animated their organization when it was a start-up? As more and more executives have discovered in recent years, the answer to this... View Details