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  • All HBS Web  (1,786)
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    • News  (308)
    • Research  (1,165)
    • Events  (11)
    • Multimedia  (2)
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Show Results For

  • All HBS Web  (1,786)
    • People  (7)
    • News  (308)
    • Research  (1,165)
    • Events  (11)
    • Multimedia  (2)
  • Faculty Publications  (386)
← Page 49 of 1,786 Results →
  • 01 Dec 2011
  • News

At Your Service

Frei and Morriss: No heroics, please—partner with customers to make strategic service choices instead of trying to be the best at everything. In their new book, Uncommon Service: How to Win by Putting Customers at the Core of Your... View Details
Keywords: Deborah Blagg; customer service; Hospitals; Health, Social Assistance; Computer and Electronic Product Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services; Air Transportation; Transportation
  • 13 Feb 2015
  • News

Lessons in Perseverance

turmoil of a military dictatorship, hyperinflation, and a guerrilla war that killed 70,000 Peruvians. Then, with the country stable, she faced a pressing issue and turned to HBS for help. Accepted into the Owner/President Management (OPM)... View Details
Keywords: Tyler Bridges; Elementary and Secondary Schools; Educational Services
  • Web

Winning with Digital Platforms Online Course | HBS Online

. Overview Syllabus Enrollment Stories FAQs Enroll Now Key Concepts Define what platforms are and how they create and capture value Understand network effects and how to leverage them to achieve growth Discover how to launch, scale, and... View Details
  • 01 Sep 2006
  • News

Down the Memory Chute

over and the graduate has embarked on his business career, no one will hand him a ‘case.’ ” Instead, Raymond argued, the graduate will have to go out and in effect put together his own case before he can use the skills learned at HBS. WAC... View Details
Keywords: Garry Emmons
  • 08 May 2007
  • First Look

First Look: May 8, 2007

efficiency, because some schools are strategic players that rank students in order of preference, while others order students based on large priority classes. Therefore it is desirable for a mechanism to produce stable matchings (to avoid... View Details
Keywords: Martha Lagace
  • Career Coach

Tim Butler

Dr. Timothy Butler is a Senior Fellow on the HBS faculty and is the faculty advisor to HBS Career and Professional Development. He is an expert in the area of business career decision-making and the author of many books, psychological assessments, academic papers, and... View Details
  • Profile

Kurt White

platoon in Iraq. “He was in his second year of law school and he said, ‘I know how you think. You would love law school.’ Law would help me understand the rules of the game. Business school would help make the switch from the military to... View Details
  • Profile

Brendan Mosher

sufficient to end his military career. Making new plans "That was a very tough time," Brendan says, "a real shock to the next five to ten years I had planned out." As Brendan considered his options, he launched a... View Details
  • 03 Dec 2007
  • Research & Ideas

Authenticity over Exaggeration: The New Rule in Advertising

control," Deighton says. "In the 1950s, Dove's advertising approach was similar to a World War II military campaign with a heavy bombardment of 30- and 60-second messages with very strong, functional content. It was all delivered with... View Details
Keywords: by Julia Hanna; Publishing; Advertising
  • Web

How Student-Proposed Internships Can Create Value - Recruiting

emails are much more effective than LinkedIn or alumni platforms.” Her message landed with the Head of Strategic Finance, who welcomed the conversation and scheduled a call to explore potential projects and... View Details
  • 22 Feb 2022
  • News

The Well-Healed Athlete

research and action in this type of underfunded effort, what Clara Wu Tsai calls the “white spaces.” She notes, “I believe in being strategic and bold and in trying to fill the gaps, funding high-impact ideas and visionary leaders that... View Details
Keywords: April White; Health and Personal Care Stores; Retail Trade
  • Web

History | Social Enterprise | Harvard Business School

2018 New MBA Elective Investing for Impact is introduced. 2017 New Executive Education program Strategic Nonprofit Management - India is introduced. Loan assistance program expanded to include alumni working at for-profit social... View Details
  • 02 Dec 2018
  • News

A Chance to Thrive

after HBS and then joined Lehman Brothers, where she cofounded a group that focused on developing strategic opportunities for women and minority-owned financial services firms. At work as well as through her philanthropic activities,... View Details
  • 13 Jun 2017
  • First Look

First Look at New Research and Ideas, June 13

the dynamic effect of sales calls across heterogeneous doctors, we provide guidance on the design of optimal call patterns for route sales. Our analyses reveal that the long-term persistence effect of... View Details
Keywords: Sean Silverthorne
  • 01 Mar 2017
  • News

Ask the Expert: Capital Architect

uneducated, and ill-equipped population; and exhausted resources. The military leaders considered the daunting prospects of simmering border and ethnic instability, continued castigation, an imprisoned and widely revered charismatic... View Details
  • 29 Apr 2002
  • Research & Ideas

Star Power! How to Win in Professional Services

corporations, the CEO is selected by a higher authority (the board of directors) acting on behalf of the shareholders, which gives him strong positional power to shape the company's direction, strategically and organizationally. The PSF... View Details
Keywords: by Jay W. Lorsch & Thomas J. Tierney
  • Web

Managing Customers for Growth - Course Catalog

students will strengthen their ability to translate customer data into strategic decisions and communicate effectively with data science teams. Course Content and Organization: The course is structured... View Details
  • 03 Jul 2012
  • First Look

First Look: July 3

"magic"-the tight strategic alignment, the high level of employee engagement-that drove and animated their organization when it was a start-up? As more and more executives have discovered in recent years, the answer to this... View Details
Keywords: Sean Silverthorne
  • 01 Jun 2008
  • News

Alumni Books

Johnson. Understanding College and University Organization: Theories for Effective Policy and Practice. 2 vols. by James L. Bess (MBA ’60) and Jay R. Dee (Stylus Publishing) The authors aim to show how college and university... View Details
Keywords: Management
  • 18 May 2017
  • News

Pioneer Spirit

came when it was selected to build custom-designed consoles and workstations for the Military Air Lift Command’s Crises Action Area at Scott AFB. That led to building all the consoles and workstations for the View Details
Keywords: Constantine von Hoffman
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