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Show Results For
- All HBS Web
(1,020)
- News (129)
- Research (813)
- Events (1)
- Multimedia (3)
- Faculty Publications (435)
- 08 Apr 2014
- First Look
First Look: April 8
August 2013 MIT Sloan Management Review The High Price of Customer Satisfaction By: Keiningham, Timothy, Sunil Gupta, Lerzan Aksoy, and Alexander Buoye Abstract—Managers often assume that improving customer satisfaction and financial... View Details
Keywords: Sean Silverthorne
- 14 May 2013
- First Look
First Look: May 14
Abstract—This paper examines the direct private equity investment strategies across sovereign wealth funds (SWFs) and their relationship to the funds' organizational structures. SWFs seem to engage in a form of trend chasing, since they are more likely to invest at... View Details
Keywords: Sean Silverthorne
- Web
Manuscript Collections - A Chronicle of the China Trade
including Augustine Heard & Co. Thomas Hunt & Co. papers include accounts current, bills, account stock and deliveries, invoice books, day books, sales, and letters sent, illustrating the brisk level of business conducted by even the... View Details
- 26 Jul 2004
- Research & Ideas
A Better Way to Negotiate: Backward
would have been thwarted and ABB would not exist. Manage Information Careful sequencing can help manage sensitive information. For a building developer worried about being squeezed on price if her intentions become public, the property... View Details
Keywords: by James K. Sebenius
- 26 Mar 2013
- First Look
First Look: March 26
the reasons why state-owned enterprises listed in stock markets manage to attract investors to buy their shares (and bonds). In this article, we examine this apparent puzzle and develop a theory of how legal and extralegal constraints... View Details
Keywords: Sean Silverthorne
- 06 Nov 2006
- Research & Ideas
How South Africa Challenges Our Thinking on FDI
with the financial market system. Johannesburg has a stock market as it has had for over a century, and business executives I spoke with said that you can get a future contract of ten years on the rand/dollar exchange rate—which is... View Details
Keywords: by Martha Lagace
- 04 Dec 2018
- First Look
New Research and Ideas, December 4, 2018
that investors who do not hold a position in the firm are leading consumers. We show that buy-side non-holders who consume calls are more likely to hold positions in competitors and to purchase the stock in the future. In addition, many... View Details
Keywords: Dina Gerdeman
- 26 Mar 2019
- First Look
New Research and Ideas, March 26, 2019
pricing, customer selection, and management of prices and accounts in an inherently uncertain, volatile demand environment. Purchase this case:https://hbsp.harvard.edu/product/819003-PDF-ENG Harvard Business School Case 719-424 The a2... View Details
Keywords: Dina Gerdeman
- 19 Aug 2008
- First Look
First Look: August 19, 2008
factors investigated were found to be significant for at least one segment, only consumer price index, personal savings rate, and real gross domestic product were strongly significant. To explore further the dynamics of the segments and... View Details
Keywords: Sean Silverthorne
- 01 Dec 2015
- News
Golden State of Mind
pedigree, becoming a VC wasn’t the original plan. Instead, Tim Draper wanted to be an entrepreneur. He had some good ideas, he says, which ran the gamut from digitizing music (back in the early 1980s) to a new global stock market to... View Details
Keywords: Julia Hanna
- 21 Jun 2011
- First Look
First Look: June 21
economic and political risks remained. Purchase this supplement:http://cb.hbsp.harvard.edu/cb/product/711107-PDF-ENG Stock Reform of Shenzhen Development Bank Li Jin, Li Liao, Aldo Sesia, and Jianyi WuHarvard Business School Case 211-080... View Details
Keywords: Sean Silverthorne
- 12 Jun 2006
- Research & Ideas
The Promise of Channel Stewardship
distributors, although important and useful for a certain portfolio of products, are no longer appropriate for a different subset. How can you overcome resistance from a powerful channel partner, such as a brand-name manufacturer or a strong intermediary, over issues... View Details
- 18 Mar 2014
- First Look
First Look: March 18
findings imply that firm oversight is important during market booms, just when stock prices suggest all is well. Download working paper: http://www.people.hbs.edu/mrhodeskropf/GovMisFirms_v39.pdf Visualizing... View Details
Keywords: Sean Silverthorne
- 02 Jan 2012
- Research & Ideas
Most Popular Articles of 2011
Jaffe of the Harvard University Department of Economics. Key concepts include: For retailers, discount vouchers provide price discrimination, letting merchants reach customers who know about the business, but wouldn't ordinarily go there... View Details
Keywords: by Staff
- 17 Apr 2012
- First Look
First Look: April 17
$100 million in total compensation. McClendon received this compensation despite a significant drop in the company's stock price and financial performance during the year. The (A) case addresses the... View Details
Keywords: Carmen Nobel
- 01 Mar 2016
- News
Alumni and Faculty Books for March 2016
success, a story that has seen revenues multiply, share prices jump many times, and customer satisfaction become an industry benchmark. The Happiness Equation: Want Nothing + Do Anything = Have Everything by Neil Pasricha (MBA 2007) (G.P.... View Details
- 01 Apr 1996
- News
Stewards of the Seventh Generation
Recovery, and Final Disposal." Says Lorentzen, "We have to get the facts — whether good or bad — on the table to elevate the debate about paper to the highest level." For its part, Aracruz Celulose, the first Brazilian company to be listed on the New York View Details
- Web
Print View - Course Catalog
Therapeutics announced the first human trials of a single shot cure for all heart attacks through a one-time change in a single gene. In most of these cases, business choices like market selection, financing strategy and pricing are... View Details