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      • Faculty Publications  (1,288)

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      • October 2001 (Revised October 2017)
      • Case

      Pilgrim Bank (A): Customer Profitability

      By: Frances X. Frei and Dennis Campbell
      Provides a context in which students can explore managerial decision making that is critically informed by data analysis. The setting is a retail bank and the decision making relates to the bank's policy toward online banking. The management team is evaluating whether... View Details
      Keywords: Banks and Banking; Customers; Profit; Banking Industry
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      Frei, Frances X., and Dennis Campbell. "Pilgrim Bank (A): Customer Profitability." Harvard Business School Case 602-104, October 2001. (Revised October 2017.)
      • October 2001 (Revised January 2002)
      • Case

      Philipp Justus at eBay Germany (A)

      By: Linda A. Hill and Maria Farkas
      A week after becoming country manager of eBay's recently acquired German auction site, Philipp Justus must steer the company through a massive technical integration with eBay's Web site. Throughout the seven-month project, Justus and his team must master the challenge... View Details
      Keywords: Organizational Design; Leadership; Internet and the Web; Globalized Firms and Management; Mergers and Acquisitions; Managerial Roles; Management Teams; Management Practices and Processes; Auctions; Retail Industry; Retail Industry; Germany
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      Hill, Linda A., and Maria Farkas. "Philipp Justus at eBay Germany (A)." Harvard Business School Case 402-007, October 2001. (Revised January 2002.)
      • September 2001
      • Teaching Note

      adM@rt (A) and (B)TN

      By: F. Warren McFarlan
      Teaching Note for (9-301-046) and (9-301-083). View Details
      Keywords: Retail Industry; Retail Industry; Hong Kong
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      McFarlan, F. Warren. "adM@rt (A) and (B)TN." Harvard Business School Teaching Note 302-028, September 2001.
      • September 2001 (Revised May 2005)
      • Teaching Note

      Li & Fung (A): Internet Issues (TN)

      By: F. Warren McFarlan
      Teaching Note for (9-301-009). View Details
      Keywords: Retail Industry; Hong Kong; India; Europe; United States
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      McFarlan, F. Warren. "Li & Fung (A): Internet Issues (TN)." Harvard Business School Teaching Note 302-031, September 2001. (Revised May 2005.)
      • August 2001 (Revised November 2001)
      • Case

      Vicinity Corporation: Turning Web Traffic into Store Traffic

      By: Frances X. Frei, David Margalit and Amanda Yelsh
      Vicinity uses its Internet and m-commerce technology to help drive traffic into its customers' physical distribution outlets. The company has terrific technology and is seemingly successful in getting more consumers into its customers' stores, yet it is in a precarious... View Details
      Keywords: Internet and the Web; Consumer Behavior; Mobile and Wireless Technology
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      Frei, Frances X., David Margalit, and Amanda Yelsh. "Vicinity Corporation: Turning Web Traffic into Store Traffic." Harvard Business School Case 602-031, August 2001. (Revised November 2001.)
      • 2001
      • Case

      Hudson's Bay Co.

      By: R. Lal
      Keywords: Retail Industry; Canada
      Citation
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      Lal, R. "Hudson's Bay Co." 2001.
      • 2001
      • Case

      Orchard Supply Hardware Stores

      By: R. Lal
      Keywords: Retail Industry; California
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      Lal, R. "Orchard Supply Hardware Stores." 2001.
      • 2001
      • Teaching Note

      Orchard Supply Hardware Stores Teaching Note

      By: R. Lal, Jennifer B. Lawrence and Josie Parr
      Keywords: Retail Industry; California
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      Lal, R., Jennifer B. Lawrence, and Josie Parr. "Orchard Supply Hardware Stores Teaching Note." 2001.
      • July 2001
      • Teaching Note

      Newell Company: Corporate Strategy TN

      By: Cynthia A. Montgomery
      Teaching Note for (9-799-139). A rewritten version of an earlier teaching note. View Details
      Keywords: Corporate Strategy; Strategy; Diversification; Strategic Planning; Acquisition; Business Conglomerates; Horizontal Integration; Growth and Development Strategy; Business Strategy; Mergers and Acquisitions; Retail Industry
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      Montgomery, Cynthia A. "Newell Company: Corporate Strategy TN." Harvard Business School Teaching Note 702-401, July 2001.
      • summer 2001
      • Article

      Optimizing Inventory Replenishment of Retail Fashion Products

      By: Ananth Raman, Marshall Fisher and Kumar Rajaram
      Keywords: Assets; Product
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      Raman, Ananth, Marshall Fisher, and Kumar Rajaram. "Optimizing Inventory Replenishment of Retail Fashion Products." Manufacturing & Service Operations Management 3, no. 3 (summer 2001): 230–241.
      • June 2001
      • Teaching Note

      Merchandising At Nine West Retail Stores TN

      By: Ananth Raman
      Teaching Note for (9-698-098). View Details
      Keywords: Retail Industry; United States
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      Raman, Ananth. "Merchandising At Nine West Retail Stores TN." Harvard Business School Teaching Note 601-148, June 2001.
      • June 2001
      • Teaching Note

      Retail Operations TN

      By: Ananth Raman
      Describes the teaching objectives and content of the Retail Operations Module in the Coordinating and Managing Supply Chains elective course at HBS. First describes the motivation for developing a module on retail operations in a supply chain course and then addresses... View Details
      Keywords: Curriculum and Courses; Operations; Supply Chain Management; Motivation and Incentives; Retail Industry
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      Raman, Ananth. "Retail Operations TN." Harvard Business School Teaching Note 601-150, June 2001.
      • June 2001 (Revised September 2004)
      • Teaching Note

      E-Commerce at Williams-Sonoma (TN)

      By: Rosabeth M. Kanter and Brooke Bartletta
      Teaching Note for (9-300-086). View Details
      Keywords: Retail Industry; Retail Industry; California
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      Kanter, Rosabeth M., and Brooke Bartletta. "E-Commerce at Williams-Sonoma (TN)." Harvard Business School Teaching Note 301-123, June 2001. (Revised September 2004.)
      • June 2001 (Revised August 2003)
      • Case

      Home Depot, Inc. in the New Millennium

      By: Krishna G. Palepu and Jeremy Cott
      After nearly two decades of spectacular performance, Home Depot reported a disappointing performance in the year 2000. The company began expanding its business scope as a result of saturating its growth in the core business. This case explores whether the disappointing... View Details
      Keywords: Growth Management; Expansion; Valuation; Performance; Business Strategy; Corporate Finance; Retail Industry
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      Palepu, Krishna G., and Jeremy Cott. "Home Depot, Inc. in the New Millennium." Harvard Business School Case 101-117, June 2001. (Revised August 2003.)
      • June 2001 (Revised July 2001)
      • Case

      Amazon.com in the Year 2000

      By: Krishna G. Palepu and Jeremy Cott
      An analyst's critique of Amazon's prospectus from the perspective of its bond holders. View Details
      Keywords: Bonds; Accounting Audits; Financial Reporting; Governing and Advisory Boards; Internet and the Web; Forecasting and Prediction; Retail Industry
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      Palepu, Krishna G., and Jeremy Cott. "Amazon.com in the Year 2000." Harvard Business School Case 101-045, June 2001. (Revised July 2001.)
      • May 2001 (Revised January 2010)
      • Case

      Submarino.com (A)

      By: Lynda M. Applegate, Meredith Collura and Luiz Felipe Monteiro
      Enables a thorough analysis of Submarino.com, a B2C e-commerce company with a presence in Brazil, Argentina, Mexico, Spain, and Portugal. Examines the company's global operations as well as its organizational design and operating and management capabilities. Considers... View Details
      Keywords: Business Model; Globalized Firms and Management; Operations; Organizational Design; Strategy; Internet; Retail Industry; Portugal; Spain; Mexico; Argentina; Brazil
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      Applegate, Lynda M., Meredith Collura, and Luiz Felipe Monteiro. "Submarino.com (A)." Harvard Business School Case 801-350, May 2001. (Revised January 2010.)
      • April 2001 (Revised November 2009)
      • Teaching Note

      (TN) Amazon.com (A), (B), (C), and (D)

      By: Jeffrey F. Rayport, Dickson Louie and William A. Sahlman
      Teaching Note for (9-897-128), (9-898-084), (9-901-021), and (9-901-022). For book only. View Details
      Keywords: Retail Industry; Retail Industry
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      Rayport, Jeffrey F., Dickson Louie, and William A. Sahlman. "(TN) Amazon.com (A), (B), (C), and (D)." Harvard Business School Teaching Note 901-025, April 2001. (Revised November 2009.)
      • April 2001
      • Teaching Note

      Barnesandnoble.com (A), (B), and (C) TN

      By: Jeffrey F. Rayport, Goutam Challagalla and William A. Sahlman
      Teaching Note for (9-898-082), (9-901-023), and (9-901-024). For book only. View Details
      Keywords: Retail Industry; Retail Industry
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      Rayport, Jeffrey F., Goutam Challagalla, and William A. Sahlman. "Barnesandnoble.com (A), (B), and (C) TN." Harvard Business School Teaching Note 901-026, April 2001.
      • April 2001
      • Teaching Note

      Egghead.com TN

      By: Jeffrey F. Rayport, Elliot N. Maltz and William A. Sahlman
      Teaching Note for (9-898-283). For book only - not listed on case. View Details
      Keywords: Retail Industry; Retail Industry
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      Rayport, Jeffrey F., Elliot N. Maltz, and William A. Sahlman. "Egghead.com TN." Harvard Business School Teaching Note 901-029, April 2001.
      • April 2001
      • Teaching Note

      Frontgate Catalog TN

      By: Jeffrey F. Rayport, Leo Griffin, Yannis Dosios and William A. Sahlman
      Teaching Note for (9-898-080). For book only - not listed on case. View Details
      Keywords: Retail Industry
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      Rayport, Jeffrey F., Leo Griffin, Yannis Dosios, and William A. Sahlman. "Frontgate Catalog TN." Harvard Business School Teaching Note 901-035, April 2001.
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