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Show Results For
- All HBS Web
(1,499)
- People (4)
- News (435)
- Research (943)
- Events (13)
- Multimedia (1)
- Faculty Publications (563)
- 01 Jun 2001
- News
Virtual Plant Tours and Beer Game Dysfunction
more willing to admit what they don’t understand when they’ve had the opportunity to explore the material interactively online. Sometimes using technology is the best way to prove a point, as the Technology and Operations Management (TOM)... View Details
- 17 May 2017
- News
Nisa Godrej Takes Over
chief marketing officer is Anuradha Aggarwal. Nestle India has a woman in its management committee and two on its board of directors. Godrej Group itself recently appointed former Starbucks India CEO Avani Davda to head its gourmet retail... View Details
John A. Hartford
Under John Hartford’s management, A&P became a large integrated business empire. In 1937, he switched A&P to a supermarket operation from its base as a delivery store, which enabled him to offer even lower prices. By the... View Details
Keywords: Retail
- 01 Mar 2014
- News
Case Study: Gazelle's New Predators
Brightstar and Encore, which act as trade-in white labels for large retail chains and mobile carriers. Sure, these competitors lack Gazelle's brand in the eyes of consumers and Gazelle's website has a great NPS score, but I worry that... View Details
Keywords: ecommerce; Kathy Korman Frey; Retail Trade; Retail Trade; Retail Trade; Retail Trade; Retail Trade
- 14 Oct 2014
- First Look
First Look: October 14
founded Netflix to provide a home movie service that would do a better job satisfying customers than the traditional retail rental model. But as it encountered challenges it underwent several major strategy shifts, ultimately developing a... View Details
Keywords: Sean Silverthorne
- 04 Dec 2007
- First Look
First Look: December 4, 2007
retail outlets, such that stores with membership fees are more popular even when they offer the same goods at the same prices as stores without fees. Download the paper: http://www.hbs.edu/research/pdf/08-029.pdf Dynamics of Platform... View Details
Keywords: Martha Lagace
- 02 Nov 2020
- News
The First Five Years: Julianne White (MBA 2017)
job was in grocery retail and I knew the food space was where I wanted to be long-term. Food forms such a foundational part of life and I immediately found it meaningful to be part of the industry providing for people’s basic needs.” What... View Details
- November 2001
- Supplement
Staples
By: Myra M. Hart
Provides information on the development of the office superstore concept, including building partnerships, creating the business plan, and recruiting a management team. View Details
Keywords: Business Plan; Recruitment; Growth and Development Strategy; Management Teams; Operations; Planning; Partners and Partnerships; Complexity; Retail Industry
Hart, Myra M. "Staples." Harvard Business School Video Supplement 802-803, November 2001.
- 10 Mar 2021
- News
Action Plan: Brewing Awareness
bitterness of an IPA. To change that, Murad launched White Owl Brewery in his hometown of Mumbai in 2014. A few years later, contract manufactured at plants in northern and southern India, White Owl currently offers four different brews in bottles and cans at View Details
- 22 Feb 2022
- News
Launch Codes
Pak (MBA 2015) founding member and CMO at Blueland; Alumni track winner, 2019 Forget the Past Sebastian Monroy (MBA 2018) and I launched Zubale as a marketplace to connect independent contractors to consumer goods companies in need of merchandising help. And while we... View Details
- Profile
Sara Roedner
Director of Operations of the 2011 Retail & Luxury Goods Club conference and will be one of the conference vice presidents next year. "Managing panelists, speakers, and vendors simulates the... View Details
- 30 Mar 2015
- Research & Ideas
Managing the Family Business: Preparing to Sell
cycle(s) and get ahead of the curve. They understand the family's cash needs, now and in the future, along with its true strengths and weaknesses. They want to educate themselves about the differences between families with operating... View Details
- 11 Jun 2020
- In Practice
Are Digital Organizations Better at Overcoming COVID?
chains and people analytics to artificial intelligence-based models and automated biotechnology research, organizations further along the digital curve are responding differently than those still wondering how to evolve. The digital technology embedded throughout their... View Details
Keywords: by Danielle Kost
- 02 Feb 2018
- Working Paper Summaries
Last Place Aversion in Queues
- December 2021 (Revised September 2022)
- Case
Moleskine: Daniela Riccardi Turns the Page
By: Ryan Raffaelli and Sarah Gulick
Newly appointed CEO Daniela Riccardi needed to develop and present an action plan to the board of the company that owned Moleskine. Riccardi was hired because Moleskine had recently overextended its reach and needed more focus and discipline. Having previously served... View Details
Keywords: Rebranding; Brands and Branding; Organizational Change and Adaptation; Operations; Planning; Retail Industry; Italy
Raffaelli, Ryan, and Sarah Gulick. "Moleskine: Daniela Riccardi Turns the Page." Harvard Business School Case 422-044, December 2021. (Revised September 2022.)
- July 2007 (Revised March 2008)
- Background Note
Staging Two-Sided Platforms
By: Thomas R. Eisenmann and Andrei Hagiu
Firms that aspire to develop two-sided platforms face a formidable challenge. Prospective users on each side will not invest in the platform until they are confident there will be enough users on the other side. Traditional strategies for dealing with this... View Details
Keywords: Business Model; Risk Management; Two-Sided Platforms; Supply Chain; Strategy; Retail Industry
Eisenmann, Thomas R., and Andrei Hagiu. "Staging Two-Sided Platforms." Harvard Business School Background Note 808-004, July 2007. (Revised March 2008.)
- 01 Jun 2018
- News
The Evolution of Modern Pricing Models
is a larger overhaul of the business model that goes beyond applying online insights offline to a more defined integration of those two buying environments. TT: Some retailers have different prices online and offline, but if you go to a... View Details
- 08 Nov 2013
- News
Women in Business: Sarah Bryar, CEO of Rivet & Sway
- 01 Jun 2018
- News
Ask the Expert: Star Search
retailer Wayfair. “They want to know, ‘Do I feel like I can add value and make a difference?’” Gulliver manages a 300-person team at Wayfair dedicated to helping the growing e-commerce company recruit and retain talent. Her role is... View Details
Keywords: Dan Morrell
- 29 Mar 2017
- Research & Ideas
The Story of Why Humans Are So Careless With Their Phones
Silvia Bellezza is an assistant professor of marketing at Columbia Business School. Joshua M. Ackerman is an assistant professor of psychology at University of Michigan. Francesca Gino is the Tandon Family Professor of Business Administration at Harvard... View Details