Quality Management - Publications - Faculty & Research

21 Oct 2015
Research & Ideas

How to Predict if a New Business Idea is Any Good

that with early-stage companies, the idea doesn’t matter so much as the quality and passion of the entrepreneur who is pushing it; while others invest in the idea and replace the founder with a professional View Details

Keywords: by Michael Blanding; Accommodations; Financial Services

25 Jul 2016
Research & Ideas

Who is to Blame for 'The Great Training Robbery'?

hope that quality would improve. And we found that, in most cases, these were false starts.” Managers saw the importance of quality but did not have the insight that starting a... View Details

Keywords: by Roberta Holland; Education

01 Jan 2004
News

D. Ronald Daniel, MBA 1954

Director & Former Managing Partner, McKinsey & Company, Inc. Former Treasurer, Harvard University Return to Alumni Achievement Awards main page EARLIER EDUCATION Wesleyan University, 1952 B.A., Mathematics LIFELONG LESSON FROM HBS "HBS... View Details

23 Jul 2013
First Look

First Look: July 23

30-year customer of Filene's Basement, a retailer offering fashion goods at discounted prices, who was eventually fired by the firm. The case traces how company actions taken in the name of customer relationship management (CRM)... View Details

Keywords: Anna Secino

05 Feb 2019
News

The First Five Years: Karan Shah (MBA 2016)

I cherish and enjoy! My job involves bringing in new customers, retaining and growing business with current customers, leading new projects, developing new products, spearheading new technology drives, meeting investors and stakeholders, building a strong View Details

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Value Measurement for Health Care - Institute For Strategy And Competitiveness

organization's strategic agenda. Key Benefits Focused on improving the quality and delivery of health care, Value Measurement for Health Care provides more efficient and more cost-effective approaches to measuring patient outcomes, and... View Details

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Organizational Leadership Course | HBS Online

This course is part of the CLIMB program and Leadership & Management track. Introduction to Organizational Leadership ENROLL NOW No application needed for our certificate programs. Start your journey today! Organizational Leadership... View Details

Profile

Peter Gumulia

management is only one piece of the puzzle. I wanted to get closer to the decision making – which ultimately led me to business.” After college, Peter turned to management consulting with a two-year stint at... View Details

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Invention of the Polarizer - Edwin H. Land & Polaroid | Harvard Business School

Home Site map Map / Directions Search: General Information HBS Home About Annual Report Campus Commencement Dean Nohria Employment Fifty Years of Women Give News New Construction Academic Programs Doctoral Programs Executive Education MBA Summer Venture in View Details

12 Nov 2008
First Look

First Look: November 12, 2008

selective annexation using a specific policy rule, I find that areas which experienced direct rule have significantly lower levels of access to schools, health centers, and roads in the post-colonial period. I find evidence that the View Details

Keywords: Martha Lagace

18 Dec 2017
Op-Ed

Why Employers Must Stop Requiring College Degrees For Middle-Skill Jobs

Credit: Pixsooz American companies have a problem. Over the past decade, they have begun to demand a bachelor’s degree in hiring workers for jobs that traditionally haven’t required one. This uptick in credentialing, or “degree inflation,” rested on the belief that... View Details

Keywords: by Joseph Fuller

07 May 2020
Research & Ideas

The One Good Thing Caused by COVID-19: Innovation

options. They can invest in new as well as shelved technologies and product designs that are particularly effective in mitigating risk and improving safety—even when they are initially inferior in terms of costs, user-friendliness, or other View Details

Keywords: by Hong Luo and Alberto Galasso

14 Jul 2020
Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

company immediately reacted to this news by creating a “COVID committee” to manage the emergency even before the national lockdown was imposed. It shifted to remote working wherever possible, including employees in production and View Details

Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa

07 Jan 2002
Research & Ideas

How Marketing Can Reduce Worldwide Poverty

at the societal benefit while at the same time taking care of the individual. That in essence is what we're trying to get at. McCaffrey: In a standard marketing situation, there's usually somebody who pays for it—such as a corporate employer who hires marketing to... View Details

Keywords: by Martha Lagace

17 Aug 2021
Op-Ed

Dispensing Justice: The Case for Legalizing Cannabis Nationally

unable to adequately protect their brands, recipes, and manufacturing processes from infringements, underinvest in research and development, innovation, product differentiation, and quality control. Thus, federal prohibition imposes... View Details

Keywords: by Ashish Nanda and Tabatha Robinson

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The Idea of Instant Photography - Edwin H. Land & Polaroid | Harvard Business School

Home Site map Map / Directions Search: General Information HBS Home About Annual Report Campus Commencement Dean Nohria Employment Fifty Years of Women Give News New Construction Academic Programs Doctoral Programs Executive Education MBA Summer Venture in View Details

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Growing on the Job - Alumni

stage in a larger drama of growth – your growth. In many cases, the job itself will provide the challenges and resources necessary for expanding your skillset and adding depth to your leadership abilities. But regardless of the quality of... View Details

November 2019 (Revised April 2020)
Case

Danone: Changing the Food System

By: David E. Bell, Federica Gabrieli and Daniela Beyersdorfer

Emmanuel Faber, Chairman and CEO of the food and beverage company Danone, believed that humankind had only ten years to bend the curve on climate change and restore the biodiversity that the global food and agricultural ecosystem was critically dependent on. Upon... View Details

Keywords: Animal-Based Agribusiness; Plant-Based Agribusiness; Food; Nutrition; Quality; Business and Stakeholder Relations; Environmental Sustainability; Climate Change; Business Model; Food and Beverage Industry; Agriculture and Agribusiness Industry; France

Citation

Educators

Purchase

01 Nov 2022
What Do You Think?

Why Aren’t Business Leaders More Vocal About Immigration Policy?

remotely.” William Ryan also picked up on the need to plan for quality time face-to-face when he said, “Maybe the question needs to focus on the reason for a f2f gathering. Is it for a manager to listen to... View Details

Keywords: by James Heskett

28 Feb 2012
First Look

First Look: Feb. 28

Gretchen M. Spreitzer, 552-565. Oxford University Press, 2011 An abstract is unavailable at this time. Publisher's link: http://www.oup.com/us/catalog/general/subject/Psychology/Health/?view=usa&ci=9780199734610 Working PapersCompetition and Illicit View Details

Keywords: Sean Silverthorne

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