Presidency - Publications - Faculty & Research

04 Mar 2019
What Do You Think?

What’s the Antidote to Surveillance Capitalism?

trusts like Standard Oil were busted by President Theodore Roosevelt. They were the Big Tech of their day. Where is the outrage today?” Facebook should be broken up, he added. Wildebeest proclaimed, “The best approach is to break up the... View Details

Keywords: by James Heskett; Advertising; Consumer Products

22 Apr 2002
Research & Ideas

Does Spirituality Drive Success?

in America, and Work in Progress (co-authored with Michael Eisner, chairman of the Walt Disney Company). Schwartz is now president of LGE Performance Systems and co-created its Corporate Athlete training program, which aims to apply the... View Details

Keywords: by Martha Lagace, Sean Silverthorne & Wendy Guild

07 Jan 2002
Research & Ideas

How Marketing Can Reduce Worldwide Poverty

admit that they're no pioneers. James D. Wolfensohn, president of the World Bank, for example, has advocated a variation of social marketing, and it's a common—though they believe often ill-applied—topic in development. But together the... View Details

Keywords: by Martha Lagace

30 Oct 2019
Research & Ideas

How to Recover Gracefully After Shutting Down Your Startup

Eisenmann says. “It also helps if the person who presided over a failure can thoughtfully discuss what really happened, what they learned from it, and how they’ll manage their next startup.” Danielle Kost is senior editor of Harvard... View Details

Keywords: by Danielle Kost

24 Jan 2011
HBS Case

Terror at the Taj

the Taj and its parent company, Indian Hotels. "Every time they interact with a guest they should look for an opportunity to delight him," says H.N. Srinivas, senior vice president of human resources. During a 24-hour stay, a... View Details

Keywords: by Julia Hanna; Accommodations

01 May 2020
What Do You Think?

Does Remote Work Mix with Organizational Culture?

future. Sara Anhorn, Executive Vice President of Talent, commented, "People want a different way of working people with the type of talent we need at Critical Mass live everywhere, not just near where we have different plans to open... View Details

Keywords: by James Heskett

05 Dec 2016
Research & Ideas

How The 2016 Presidential Candidates Misled Us With Truthful Statements

Others With Truthful Statements.) And it has certainly wormed its way into the political spectrum. The research paper Artful Paltering: The Risks and Rewards of Using Truthful Statements to Mislead Others opens with excerpts from a January 21, 1998, PBS NewsHour... View Details

Keywords: by Dina Gerdeman

24 Feb 2022
Op-Ed

Want to Prevent the Next Hospital Bed Crisis? Enlist the SEC

meeting surges in capacity and to explain how they derived that estimate. Transparency as a solution often fails because of a lack of enforcement or overly complex regulations. For example, when President Biden issued an executive order... View Details

Keywords: by Regina Herzlinger and Richard Boxer; Health

Research Summary

Overview

Professor Sawyer’s research focuses on U.S. political economy in the late 19th and early 20th centuries, concentrating on the development of competition policy and the administrative state. While the conventional history of U.S. competition policy portrays the... View Details

02 Apr 2001
Research & Ideas

Not All M&As Are Alike—and That Matters

build market position quickly in response to shortening product life cycles. As John Chambers, Cisco's president and CEO, says, "If you don't have the resources to develop a component or product within six months, you must buy what... View Details

Keywords: by Joseph L. Bower

October 2014
Case

McKinsey & Company, 2012

By: John R. Wells and Galen Danskin

In 2012, McKinsey & Company (McKinsey) was the world's premier management consultancy, providing advice to CEO's and top executives of leading companies around the globe. Many consulting firms were bigger but few could match the reputation McKinsey had built over more... View Details

Keywords: Consulting Firms; McKinsey; Strategy; Consulting Industry; North America

Citation

Educators

27 Jun 2011
Research & Ideas

Recovering from the Need to Achieve

presidents he managed still echoed in his head. He couldn't escape his frustrations about carrying one partner who hated travel, didn't know how to sell business, and—while good at producing work that was assigned to him—hadn't progressed... View Details

Keywords: by Kim Girard

10 Sep 2001
Research & Ideas

Do You Have Change Fatigue?

Chances are you've got a story like Andrea Zintz's. Now president of Andrea Zintz & Associates, a consulting firm in Pennington, N.J., she was working for a health-care concern in 1997 when the firm's executive committee decided to... View Details

Keywords: by Nick Morgan

August 2018
Case

Christine Lagarde

By: Julie Battilana, Carin-Isabel Knoop, Vanessa Ampelas and Noemie Assenat

For a modular presentation of the same material, please see “Christine Lagarde (A): A French Prime Minister Calls” (HBS No. 419-017), “Christine Lagarde (B): Being a Public Servant” (HBS No. 419-018), and “Christine Lagarde (C): Managing the IMF” (HBS No. 419-019).... View Details

Keywords: Change; Personal Development and Career; Power and Influence; Leadership; Gender; Leading Change

Citation

Educators

Purchase

22 Mar 2013
Research & Ideas

Pulling Campbell’s Out of the Soup

Douglas Conant is an introvert. But when he took over as president and CEO of struggling Campbell Soup Co., he realized he had to break out of his comfort zone, get in front of his staff, and make some bold declarations from the get-go.... View Details

Keywords: by Dina Gerdeman; Food & Beverage

25 Sep 2019
Research & Ideas

The Economic Cost of Physician Burnout

phenomenon in a way that medical institutions can understand. In past research, Goh focused on calculating the cost of workplace stress on medical costs in the US. That led Christine Sinsky, vice president of the American Medical... View Details

Keywords: by Michael Blanding; Health

14 Jul 2003
Research & Ideas

Understaffed and Overworked: What Now?

Meet Cheryl Andrus: Manager. Survivor. A vice president responsible for corporate and product marketing at FranklinCovey in Salt Lake City, Andrus was asked in August 2002 to also take charge of one of the company's business lines. Along... View Details

Keywords: by Paul Michelman

10 Jan 2022
Research & Ideas

How to Get Companies to Make Investments That Benefit Everyone

activity and put in place collective governance. By contrast, Nagle argues, the Amazon rainforest is subject to control by a gatekeeper—Brazil’s president Jair Bolsonaro, who must weigh national politics with environmental protections... View Details

Keywords: by Lane Lambert

28 Apr 2003
Research & Ideas

Supply Chain Risk: Deal With It

question," says Steve Harris, vice president of ABS Consulting, Oakland, Calif. Risk can be viewed as the product of frequency times consequence. That means a high-frequency/low-consequence event, such as the regular fluctuation of... View Details

Keywords: by David Stauffer

16 May 2005
Research & Ideas

Nonprofit Networking: The New Way to Grow

furthering her own organization." Women's World Banking, based in New York, also utilizes a network strategy in its work. When president Nancy Barry (HBS MBA '75) started leading the organization in 1990, it served approximately... View Details