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  • 20 Nov 2019
  • Research & Ideas

It's No Joke: AI Beats Humans at Making You Laugh

of tests to make its own estimations. The computer had no way of parsing the language in the jokes, nor did it follow a model indicating what features made a joke funny. Instead, it relied on “collaborative filtering” algorithms to learn... View Details
Keywords: by Dina Gerdeman
  • 18 Feb 2020
  • Blog Post

A Vision of Love@HBS in 2020

lives got flipped-turned upside down. And we’d like to take a minute, just sit right there. We’ll tell you all about our Section D love affair. It all began on the first day of RC year, when we learned we’d be seatmates. In true HBS... View Details
  • Web

Working Groups Update | About

increase learning and deepen understanding in our classrooms in this new term. Let me repeat what I have said before: as grateful as I am to the chairs and members of these working groups, ensuring that we live our community values will... View Details
  • February 2013 (Revised September 2013)
  • Case

Elasto Therm: The Next Step

By: Jim Sharpe and James Weber
Julia and Nate Burstein were living their dream running their own business and balancing the demands between their work and family obligations while creating a company that was responsive to their employees' and their customers' needs. The Bursteins had joined a large... View Details
Keywords: Entrepreneurial Management; Entrepreneurs; Pricing; Pricing Policies; Pricing Strategy; Pricing Structure; Sales Force Management; Acquisitions; Work/family Balance; Family-owned Business; Entrepreneurship; Growth and Development Strategy; Expansion; Work-Life Balance; Manufacturing Industry; Rubber Industry; United States
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  • Web

Doing Business in a Divided World - Alumni

societal goals beyond shareholder value. Reading Materials Case Study: General Mills: Responding to the Killing of George Floyd For your personal use. Further posting, copying or distribution is not permitted. Report: Doing Business in a... View Details
  • 01 Sep 2022
  • What Do You Think?

Is It Time to Consider Lifting Tariffs on Chinese Imports?

stimulate debate about important issues in a community whose media were controlled at the time by one family with one point of view. It got me on a list prepared by an alumnus (and ignored by the person to whom he sent it, the President... View Details
Keywords: Re: James L. Heskett
  • Web

Value Measurement for Health Care - Institute For Strategy And Competitiveness

Value Measurement for He... Value Measurement for Health Care 5-7 Aug 2019 Executive Education Course Learn More Summary Innovative health care organizations worldwide are moving toward better value measurement models to improve patient... View Details
  • Web

2022 Reunion Presentations - Alumni

behaviors, and personal decisions. However, leader success depends not only on their ability to make good decisions but also on their ability to help others make wise choices. The approach can also foster more cohesive, empowered... View Details
  • 31 May 2023
  • News

Alumni Achievement Awards 2023

Photographed by Susan Young; Edited by Julia Hanna MORE ON THE RECIPIENTS Read more about the 2023 recipients, and learn about past recipients. ALUMNI ACHIEVEMENT AWARDS SITE MORE ON THE RECIPIENTS Read more about the 2023 recipients, and learn about past recipients.... View Details
Keywords: leadership; management; work-life balance
  • April 2025
  • Case

Joe Mazzulla and the Boston Celtics (A)

By: Linda A. Hill, James I. Cash and Lydia Begag
Joe Mazzulla's leadership journey with the Boston Celtics began in 2016 when he served as an assistant coach for their NBA G-League affiliate. In 2019, he was promoted to a "behind-the-bench" assistant coaching role with the Celtics, before being asked to become the... View Details
Keywords: Personal Development and Career; Change Management; Communication; Values and Beliefs; Innovation and Invention; Decision Making; Innovation Leadership; Collaborative Innovation and Invention; Leadership; Leading Change; Leadership Development; Leadership Style; Crisis Management; Management Skills; Business Processes; Organizational Culture; Organizational Structure; Performance Efficiency; Sports Industry; Entertainment and Recreation Industry; United States
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  • 25 May 2011
  • HBS Case

QuikTrip’s Investment in Retail Employees Pays Off

hundreds or thousands of stores, retailers struggle to learn from employees who see problems, talk to customers, and have great ideas for improvement. But retailers like QT and Mercadona have created ways to institutionalize improvement.... View Details
Keywords: by Julia Hanna; Retail
  • Blog

Is AI Coming for Your Job?

supply. "ONCE COMPANIES LEARN HOW TO EXPLOIT GENERATIVE AI, WE CAN ANTICIPATE RAPID RESTRUCTURING AT MANY COMPANIES THAT INVOLVE SUBSTANTIAL CUTS IN WHITE-COLLAR STAFF." Historically, companies have asked, "How can this new technology... View Details
  • 16 May 2023
  • Blog Post

Celebrating Asian American and Pacific Islander Heritage Month at HBS (part 2)

accent and learned slang only Americans say to just fit in. One day, I was cold called on a China case and stumbled through a comment in class. After class, a section mate came saying “thank you for sharing with us about your culture and... View Details
  • 10 Feb 2023
  • Research & Ideas

COVID-19 Lessons: Social Media Can Nudge More People to Get Vaccinated

initiatives; and analyzing the effect of the pandemic on small businesses. “What we wanted to do was zoom out and say: How cost effective are these interventions as a whole?” Chatting with Facebook’s Wernerfelt near the beginning of the pandemic, Luca View Details
Keywords: by Scott Van Voorhis; Health; Technology
  • Blog

Which HBS Executive Education Program is Right For Me?

useful to receive a program recommendation tailored to your unique circumstances. Booking a call with a Program Advisor can be a great way to understand whether a particular program matches your learning goals or identify a program that... View Details
  • March 2015
  • Case

Clifford Chance: Women at Work

By: Boris Groysberg, Katherine Connolly and Stephanie Marton
It was October 2013, and global law firm Clifford Chance was coming under fire for the second time in less than a year for reputedly failing to provide a supportive work environment for its female associates. A memo entitled "Speaking Effectively" was just issued to... View Details
Keywords: Women; Law; Fairness; Employee Relationship Management; Retention; Human Capital; Organizational Culture; Performance Expectations; Work-Life Balance; Public Opinion; Problems and Challenges; Legal Services Industry; United States
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  • 11 Oct 2023
  • Blog Post

A Journey of Discovery, Teamwork, and Impact with FIELD Global Immersion

government provides tons of support for its elderly population and has the most efficient, clean, and orderly public transit system I’ve ever witnessed. Care, community, and culture are deeply engrained into the fabric of South Korea. These first-hand View Details
  • Web

Networking Opportunities - Recruiting

Hire Talent Networking Opportunities Hire Talent Networking Opportunities Engage with Student Clubs Connect with 50 career-related clubs to target your ideal candidates and build your brand on campus. Connect with MBA Students Learn about... View Details
  • Web

A Chronicle of the China Trade. The Papers of Augustine Heard & Co., 1840-1877

Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy & Competitiveness Leadership Networked Business... View Details
  • Web

Software Tools - Research Computing Services

below: Git and GitHub Julia Jupyter Notebooks Machine Learning frameworks (Tensorflow, PyTorch, Keras, OpenCV) R and Python Rclone to sync files to/from cloud storage services (e.g. OneDrive, DropBox, Google Drive, etc.) SAS and... View Details