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  • 05 Dec 2013
  • What Do You Think?

Is Walmart Defying Economic Gravity?

very large organizations. Several respondents commented on dangers to the Walmart business model. Benn Manning commented that "The real dangers for Walmart aren't competitors or new business models but are instead itself and how it delivers on its View Details
Keywords: by James Heskett; Retail
  • November 5, 2013
  • Article

How to Turn Around Nearly Anything

By: Rosabeth M. Kanter
In turbulent times, turnarounds are increasingly a fact of life. Some companies need to be rescued from the brink of extinction, but that’s not the only kind of turnaround. Others need a course correction while still profitable, or a momentum shift because of... View Details
Keywords: Turnarounds; Change; Purpose; Team Building; Voice; Positivity; Organizational Change and Adaptation; Change Management; Value; Assets; Mission and Purpose
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  • 05 Jul 2004
  • What Do You Think?

Work-Life: Is Productivity in the Balance?

acknowledge the value of spending time with one's family, but I do not discount the overall advantage a society enjoys when its members are at the peak of their productivity." Clearly, many organizations regard work-life benefits (as... View Details
Keywords: by James Heskett
  • 01 Dec 1996
  • News

Meditations on the Bottom Line

largest yoga and health retreat center in the country," says the amiable and spirited Bothwick, an expert in organizational development who assumed her position in March. Since its inception as a small yoga retreat in Pennsylvania in the... View Details
  • Web

Residents & Fellows Course - Institute For Strategy And Competitiveness

HBS ISC Health Care Health Care Value-Based Health Care Health Care Courses Fast Facts Health Care Courses Health Care Courses Executive Education Courses Health Care Curriculum Residents & Fellows Course Strategy for Health Care Delivery VBHCD Intensive Seminars View Details
  • 01 Oct 1999
  • News

The Same the World Over: Focusing on Customers and Innovation Brings Success

Kong, India, Thailand, and Vietnam. Together with the information acquired earlier from Tokyo-based companies, these findings will be published in a forthcoming paper. The original study looked at the impact on business performance of four "strategic levers" -... View Details
Keywords: Peter K. Jacobs
  • 09 Jun 2003
  • Research & Ideas

The Challenge of the Multi-site Nonprofit

some possible solutions—at the Faculty Research Symposium held at HBS on May 20. Whether a particular nonprofit organizational structure favors central or local control, inevitable tensions develop between national headquarters and local... View Details
Keywords: by Sean Silverthorne
  • 01 Dec 1996
  • News

Organizations and Markets: A Challenging View of the World

and leading others. This is a fundamental concept discussed in Coordination, Control, and the Management of Organizations (CCMO), one of the MBA Program's most popular electives. The course takes an interdisciplinary approach to View Details
Keywords: Susan Young
  • Web

Harvard Business School

Baker Library Special Collections Exhibits More Exhibits Explore the Exhibit Student Pioneers The Value of Business Education The Golden Age of Black Business AASU Early Years & Influence AASU Founders Core Demands & Proposals Early Years... View Details
  • Web

Leading Race Work in Business Schools - Race, Gender & Equity

a focus on leadership, identity, and organizational culture change. Tony Mayo Tony Mayo is the Thomas S. Murphy Senior Lecturer of Business Administration and C. Roland Christensen Distinguished Management Educator in the View Details
  • November 2008 (Revised October 2009)
  • Case

American Cancer Society: Access to Care

By: Robert L. Simons and Kathryn Rosenberg
CEO John Seffrin decides to radically change the strategy of the American Cancer Society. The new Access to Care strategy relies on advocacy to change public policy and increase the number of Americans eligible for cancer prevention and treatment. The new strategy... View Details
Keywords: Values and Beliefs; Governance Controls; Leading Change; Organizational Change and Adaptation; Organizational Structure; Nonprofit Organizations; Business Strategy; Health Industry; United States
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  • 12 Jan 2004
  • Research & Ideas

Does Your HQ Operation Fit With Corporate Strategy?

in lean and mean headquarters will be difficult for managers to let go of? A: Lean and mean will be hard to let go of, and to some extent that is appropriate. We found that there are three roles for headquarters to play: public company functions; shared services; and... View Details
Keywords: by Martha Lagace
  • 10 May 2011
  • First Look

First Look: May 10

Business School Supplement 311-031 Sam Palmisano became CEO of IBM in 2002. He dramatically energized the organization through portfolio changes and a values driven approach to managing the company. The "Day 1" case describes... View Details
Keywords: Sean Silverthorne
  • June 2010 (Revised August 2011)
  • Case

Tennant Company: Innovating Within and Beyond the Core

By: Lynda M. Applegate, Toby E. Stuart and James Weber
Tennant, a leading producer of floor cleaning equipment, must determine the business model to use for its new chemical-free cleaning technology. In 2005, Tennant Company had developed an innovative, environmentally friendly cleaning technology that could potentially... View Details
Keywords: Business Model; Business Startups; Corporate Entrepreneurship; Disruptive Innovation; Organizational Structure; Business Strategy; Value Creation; Consumer Products Industry; Industrial Products Industry
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  • Web

About Us | Information Technology

Culture HBS IT is dedicated to fostering a welcoming organizational culture where every staff member feels valued and empowered to perform at their the best for the School. Play Video duration: 0:50 View Details
  • 28 Mar 2004
  • Research & Ideas

HBS Celebrates Social Enterprise Initiative

When Harvard Business School launched its Social Enterprise Initiative (SEI) in 1993-1994, few academic institutions were conducting serious research and teaching about how to create social value through the nonprofit, private, and public... View Details
Keywords: by Manda Salls
  • 13 Mar 2007
  • First Look

First Look: March 13, 2007

  Working PapersInitiating Divergent Organizational Change: The Enabling Role of Actors' Social Position Author:Julie Battilana Abstract This study addresses the paradox of embedded human agency, or the contradiction between actors'... View Details
Keywords: Martha Lagace
  • 07 Nov 2017
  • First Look

New Research and Ideas: November 7, 2017

social concerns into the value proposition of businesses—be they corporate businesses or social enterprises—is notable in its own right as a challenge to conventional conceptions of what the very practice of business is about. It is also... View Details
Keywords: Carmen Nobel
  • 13 Dec 2010
  • Research & Ideas

Managing the Support Staff Identity Crisis

Last year, Harvard Business School professor Ranjay Gulati met with the marketing department of a large American corporation and posed a seemingly simple question: What do marketing people actually do? "I got this nervous laughter," says Gulati, an expert on... View Details
Keywords: by Carmen Nobel
  • 01 Dec 2008
  • News

The CEO and the Functions of Leadership

a number of categories that will prove important when considering the CEO’s role: Direction: A core function of leadership is setting the strategy for the organization, and setting specific financial goals that the organization will seek to achieve. Identifying View Details