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Show Results For
- All HBS Web
(2,152)
- News (394)
- Research (1,343)
- Events (13)
- Multimedia (25)
- Faculty Publications (662)
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- 01 Mar 2011
- First Look
First Look: March 1
asymmetric equilibrium where only one retailer elects to operate an online arm but earns lower profits than its bricks-only rival. We also characterize equilibria where firms open an online channel, even though consumers only use it for research and learning purposes... View Details
Keywords: Sean Silverthorne
- 30 Mar 2010
- First Look
First Look: March 30
the two tendencies can be explained as a product of a contingent recency effect: although the estimations reflect negative recency, choice behavior reflects positive recency. A similar pattern is observed in the field study: immediately... View Details
Keywords: Sean Silverthorne
- 16 Dec 2002
- Research & Ideas
Mentoring—Using the Voice of Experience
to actually use sophisticated behaviors is futile. That's what drives the need for coaches. Then you say, OK, let's assume that we accept the fact that (a) a lot of knowledge in businesses is tacit, not explicit; (b) that we need to... View Details
Keywords: by Sean Silverthorne
- 28 Feb 2012
- First Look
First Look: Feb. 28
characteristics, relationships, and behavioral norms. We suggest that an equally important trust mechanism is "reflected knowledge," knowledge focal actors' gain about the personal characteristics, relationships, and View Details
Keywords: Sean Silverthorne
- 06 Mar 2019
- Sharpening Your Skills
Has the Glass Ceiling Been Broken (or at Least Cracked)?
Employers Favor MenWhy are women discriminated against in hiring decisions? The reason is subtle. Simple Ways to Take Gender Bias Out of Your Job Ads The book What Works: Gender Equality by Design, discusses how organizations can leverage findings from View Details
Keywords: by Sean Silverthorne
- 17 Jun 2016
- Op-Ed
Companies Need to Start Marketing Security to Customers
undercut a positive message about a product's benefits with safety warnings. That might make you feel uncomfortable and even dissuade you from buying the brand. You might instead buy a competitive product... View Details
- 14 Dec 2011
- Research & Ideas
The New Measures for Improving Nonprofit Performance
at Harvard Business School. He has published extensively on the challenges of accountability and performance management facing nonprofit organizations, including the award-winning book NGOs and Organizational Change: Discourse, Reporting,... View Details
Keywords: by Julia Hanna
- 07 Jan 2015
- What Do You Think?
SUMMING UP: What Are the Limits On Workplace Transparency?
demand which is deemed as justified by a panel ." What isn't off limits when it comes to transparency? What do you think? Original Article When Sony was hacked recently, most observers concentrated on issues of criminality as well as inappropriate leadership View Details
Keywords: by James Heskett
- 11 Mar 2008
- First Look
First Look: March 11, 2008
investigated the influence of outcome information on ethical judgment. Participants read a series of vignettes describing ethically-questionable behaviors. We manipulated whether those behaviors were followed by a negative or positive... View Details
Keywords: Martha Lagace
- 16 Sep 2014
- Research & Ideas
Has Apple Reinvented the Watch?
was the Apple device. That's somewhat surprising, given Apple's long and successful track record of design-inspired products and innovations. Q: What are some of the impediments to the Apple Watch's success? A: My personal belief is that we will see many people View Details
- 05 May 2010
- What Do You Think?
Is Denial Endemic to Management?
looking for new ways to solve it" and suggested that the phenomenon applies to organizations as well as individuals. In Steve Sheinkopf's opinion, "Denial is only part of the problem; not understanding your capabilities and resources is a bigger issue."... View Details
Keywords: by Jim Heskett
- 06 Nov 2018
- First Look
New Research and Ideas, November 6, 2018
forthcoming Management Science Patent Trolls: Evidence from Targeted Firms By: Cohen, Lauren, Umit Gurun, and Scott Duke Kominers Abstract—We provide the first large-sample evidence on the behavior and impact of nonpracticing entities... View Details
Keywords: Dina Gerdeman
- 21 Feb 2017
- First Look
First Look at New Research: February 21
insight from behavioral economists and organizational consultants is also included. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52264 December 2016 Journal of Business and Policy... View Details
Keywords: Carmen Nobel
- 31 Jan 2012
- First Look
First Look: Jan. 31
negative emotions, lower intrinsic motivation, and less favorable perceptions of the organization-with negative consequences for performance. These actions include signaling low expectations for innovation; switching strategic direction too frequently; miscoordination... View Details
Keywords: Sean Silverthorne & Carmen Nobel
- 18 Oct 2018
- Research & Ideas
How to Use Free Shipping as a Competitive Weapon
price remains a primary determinant of whether a consumer will buy a product, free shipping provides an added enhancement for online merchants to consider. Shoppers are only one-tenth as sensitive to increases in shipping fees as they are... View Details
- 21 Oct 2013
- Research & Ideas
Missing the Wave in Ship Transport
Like investing in a mansion when the real-estate market is at its peak, buying a dry bulk ship in a boom time is a terrible long-term investment, according to new research that predicts cycles in the shipping industry. The contrarian... View Details
- 25 Feb 2015
- Lessons from the Classroom
Scholars and Students Unpack the Digital Business Revolution
music to advertising to industrial products. (A course segment on organizations that tried to change and failed—like Nokia—is also included.) "We talk about why Google would buy Nest—a thermostat company—and how it is also getting... View Details
- 22 Feb 2000
- Research & Ideas
The Mind of the Market: Extending the Frontiers of Marketing Thought
consumers' experience with a prototype. Or ZMET might be used to study organizational dynamics in a company: the ability to innovate, for example." Still other uses can be found in advertising. And high tech can exploit ZMET too, in... View Details
Keywords: by Martha Lagace
- 30 Oct 2012
- First Look
First Look: October 30
PublicationsHappy Money: The Science of Smarter Spending Authors:Elizabeth Dunn and Michael Norton Publication:Simon & Schuster, forthcoming Abstract If you think money can't buy happiness, you're not spending it right. Two rising... View Details
Keywords: Sean Silverthorne
- 16 Sep 2014
- First Look
First Look: September 16
bridging. We conclude by highlighting fruitful avenues for cross-disciplinary dialogue in the hope of promoting future research on emerging markets and defining the next frontier of institutional theory in organizational analysis.... View Details
Keywords: Sean Silverthorne